Отзиви за NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox от NordVPN
611 отзиви
- Оценена с 1 от 5от Firefox user 16830844, преди 3 годиниI have been using NordVPN for almost three years now. While the desktop client has worked fine, the browser extension is consistently broken and buggy. Every update breaks the extension, requiring that you reinstall and enter your login information. In this last update, I was getting a 404 error every time I entered my login info, making it impossible to login even after reinstalling. Fix your broken extension Nord.
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публикувано на преди 3 годиниHello. We're sorry to hear about your experience. Please contact our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M. - Оценена с 1 от 5от cb, преди 3 годиниNordVPN is gradually becoming completely useless. They removed the ability to have a simple proxy on Firefox and forced users to get the Firefox extension. This would be fine except the Firefox extension does not work at all. Absolute garbage. I don't know how developers haven't fixed the issues with this extension. Whenever you contact NordVPNs support, they tell you to use Chrome or just use the Desktop app. How about fix your garbage extension or make it possible to just use a proxy again.
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публикувано на преди 4 годиниHello. Could you please specify your review a little bit for us to better understand the situation that you are currently experiencing? We would be glad to help if you're experiencing any issues while using our service. -A.S.- Оценена с 1 от 5от Firefox user 17111793, преди 4 години
- Оценена с 1 от 5от Styris, преди 4 годиниNord vpn is good, but for firefox add-on, it has a big problem. It doesn't work if you don't allow the extension to work in private windows as well.
It should be user's choice whether to allow an extension to work in private window or not. You should not enforce such terrible rules, which in turn, is disrespectful to user. Other vpns don't enforce such rule.Отговор от разработчика
публикувано на преди 4 годиниHello and thank you for your review. As we strive to provide a stable and secure protection while browsing, due to some browser limitations the permission is required for the extension to function properly. Apologies if it has caused any inconvenience, nonetheless, our team is constantly working on improving our extension. If you have any other questions or concerns, feel free to contact us at support.nordvpn.com at any time! -A.S. - Оценена с 1 от 5от Soar, преди 4 годиниDespite a lot of issues with this extension, for example with exclusion lists, it's not free and costs some money!
With Mozilla Multi-Account Containers enabled this addon can't handle a "Bypass list".Отговор от разработчика
публикувано на преди 4 годиниHello. Yes, our service is paid. However, it would be great if you could specify the issues you are currently experiencing with our browser extension (including the exclusion lists) so we could help you out on resolving these issues. We would be more than glad to help! -A.S. - Оценена с 1 от 5от allenella, преди 4 годиниTicket number was #9093424.
This extension doesn't work with Firefox. Once you are logged in and connected to a server, the websites gives a connection error. After chatting with Live Chat team, there was no resolution reached. It is better to stick to the Desktop App over the extension.Отговор от разработчика
публикувано на преди 4 годиниHello and thank you for providing the Ticket ID! Unfortunately, as mentioned by our support team, it might be difficult to connect using the Proxy extension on networks that have restrictions and it is better to use the VPN connection (client) instead, as it can overcome such restrictions. Nonetheless, we do appreciate your feedback and will forward it to our dedicated team so the further improvements can be made for the browser extension. -A.S. - Оценена с 1 от 5от Peter Deege, преди 4 години
- Оценена с 1 от 5от Speedtospare, преди 4 годиниFirefox browser extension gets error for login connection.
Отговор от разработчика
публикувано на преди 4 годиниHello. We're sorry to hear about the trouble. Please try contacting our support team via live chat for them to check the issue. You can reach them 24/7 at support.nordvpn.com. - M.M. - Оценена с 1 от 5от fretyno, преди 4 години
- Оценена с 1 от 5от Bangin, преди 4 годиниObwohl ich einen zwei Jähigen Vertrag bei NordVPN habe, wird meine IP Adresse im Browser mit der Erweiterung von NordVPN nicht geändert! Außerdem muss ich jede zu besuchende Seite auf der Bypass List hinzufügen, damit ich überhaupt die Seite besuchen kann und weitern bleibt meine IP Adresse öffentlich!
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публикувано на преди 4 годиниHallo. Es tut uns leid, von Ihren Erfahrungen mit unserem Service zu hören. Bitte kontaktieren Sie unser Support-Team über den Live-Chat unter support.nordvpn.com, damit es das Problem beheben kann. - M.M. - Оценена с 1 от 5от cryvage, преди 4 годиниIt never says you need a payment account for using this extension. There are no free features at all nor any trial period. Nothing. I understand you want money. But you should say that BEFORE I install your extension.
Отговор от разработчика
публикувано на преди 4 годиниHello! Our application and extension on all Operating Systems such as Android, Windows, MacOS, iOS is free, but the service itself is paid in subscription model. We do as well offer a free 7-day trial period available via Google Playstore and a 30-day money back guarantee so you could test our service risk free! -Neo - Оценена с 1 от 5от Martin Cleaver, преди 4 годиниI have no idea what happened, but since a recent update, NordVPN has stopped working in Firefox. It looks as if it running (blue crescent with green country name) but it is obviously not connected (to the BBC).
Отговор от разработчика
публикувано на преди 4 годиниHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Оценена с 1 от 5от Sangha, преди 4 годиниUnusable. It takes several seconds for a site to be displayed while it is immediate with the NordVPN software.
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публикувано на преди 4 годиниHello. We're sorry to hear about the trouble. Please contact our support team for the to check the issue. You can reach them via live chat at support.nordvpn.com. - M.M. - Оценена с 1 от 5от Firefox user 17014663, преди 4 годиниnot working.. everytime i tried to connect it's says Couldn't connect.
We're trying again…
It should take a few seconds..
Couldn't connect
It looks like you've reached the limit for connection attempts. Try connecting again in 10 minutes.
If you haven't been connecting to VPN multiple times recently, your session might have expired. Log out and log back in, and then try connecting again. - Оценена с 1 от 5от Firefox user 17007561, преди 4 години
- Оценена с 1 от 5от DT, преди 4 годиниWon't log me in to the app. Keeps spinning the wheel on the login screen. The version for Brave works though.
Отговор от разработчика
публикувано на преди 4 годиниHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Оценена с 1 от 5от Firefox user 16618454, преди 4 години
- Оценена с 1 от 5от Firefox user 16999186, преди 4 години
- Оценена с 1 от 5от MrX333, преди 4 години
- Оценена с 1 от 5от Mohan, преди 4 годиниIt's amazing that almost every single review this extension has had in the recent past is a scathingly negative review.
And there's good reason for that. This is one of the better, even 'premium', VPNs out there. And yes, their service is fast. But it comes with several pains. This Firefox extension is pathetic. At it's best, it asks you to keep logging in, fails often, fails to load pages often, and the window is distorted (it keeps getting elongated!). At it's worst, well, it crashes and takes Firefox along with it.
It should be clear by now that this is not an isolated incident - something that can be resolved by customer service. This is an issue from the development of the extension - which needs to be sorted.
The Windows app (and phone apps) work well, but they're pretty heavy and battery hungry. So I wish this browser extension would 'just work' - but it doesn't.Отговор от разработчика
публикувано на преди 4 годиниHello. We're sorry to hear about the negative experience you've had with our extension. Have you contacted our customer support regarding the continuous login issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Оценена с 1 от 5от Firefox user 15253942, преди 4 годиниCan't be installed in Russia anymore. What the...?
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публикувано на преди 4 годиниHello. Please reach out to us at support@nordvpn.com - we'd be happy to help you get the services while residing in countries with internet restrictions! -Drea - Оценена с 1 от 5от Firefox user 15261251, преди 4 години
- Оценена с 1 от 5от huub66, преди 4 годиниneeds re-installation all the time to be able to log in and reconnect. Was working fine in the early days but last year very unstable and actually quite useless.
Отговор от разработчика
публикувано на преди 4 годиниHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Оценена с 1 от 5от Sekorhex, преди 4 годиниLeider kann man sich nicht mehr in das Addon einloggen mit seinem Account.
Отговор от разработчика
публикувано на преди 4 годиниHallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo