After the update to Rakuten I have been unable to use the add-on. Whenever I click to activate I get prompted for credentials and taken away from the website. I thought the issue would be resolved by now - two weeks since I noticed the issue.

Ever since firefox updated the ebates button no longer works and is pretty much useless. It asks me to log in and once I do and try to use it, it repeats the log in. Its as if it is a an older version of the button. Basically I am having the same problem with it as every other firefox user in these reviews. It has been going on for over 2 weeks now. Very dissapointed that it has not been resolved by now.

Since last update it stopped working in Firefox. It shows a popup with only 1 button with no options to dismiss and when you press the button it always bring you to rakuten site and ask you to login. It's more than 2 weeks since the plugin is broken and nobody is doing anything. tried it on 2 computers and got the same behavior... In Chrome it's working fine.

Not working as of May 4, the FF mess date. It will flash on sites that are Ebates members, but it doesn't retain log in info. It brings you back to Ebates/Rakuten to sign in, every time you click on "activate cashback". One problem could be cookies. There's no ebates.com any more, it's now Rakuten.com. Come on Ebates, fix it.

For the Google extension I'd give this a 5 star but the Firefox one will not work for me. I installed it and when i go to a site it shows red around the icon and when I click the icon it just takes me back to the Ebates website to sign in again. Even though I am already signed in. Ive tried to uninstall and reinstall and it still won't work. It works fine in Chrome, this loop keeps happening in FF which stinks because I use FF as my primary browser.

I like Ebates, but this browser add-on is too overreaching. I don't need non-disappearing pop-ups on every merchant site I visit advertising the cash-back rate. Nor do I need to see cash-back offers in search results (I cannot believe this is touted as a feature). There is, apparently, no way to turn either of these features off? I'll still use the site, but this add-on is spam.

April 28 update: This response is telling. The button is an "R." I don't want activation hover on any site - is your solution to create a whitelist that covers all Ebates/Rakuten merchants? And there is no "Do not display Product Search Recommendations" option in the settings - https://s.put.re/FNnXcqat.png

I noticed that the response by the developer to "Firefox user 14468774" question about PRIVACY CONCERNS was not fully answered. The developer said "We will never use this feature to create, send, delete, or modify emails on your behalf." But did they say that they would never READ YOUR EMAIL? No they did not. Other rebate add-ons do not go anywhere near the permissions that this add-on does. Very concerning. I was going to install but I think I will just use Ebates without using this add-on.

Very intrusive on privacy. Of course the add-on requires to see what you are browsing to be capable of finding other prices, but this requires a lot of trust in the developers.

Moreover, when trying to login through Google Ebates requires these permissions:

"Ebates wants to access your Google Account
This will allow Ebates to:

Read, compose, send, and permanently delete all your email from Gmail"

...why would they require to send/delete email from your account is far beyond me.

Bottom line: Great add-on but requires a lot of trust into the developer... but considering they are attempting to takeover your email account, I see no reason to trust them.

One star will stay until this privacy issue is resolved.

I like ebates but this plugin has slowed down my Firefox to a crawl (I'm using the latest version on a brand new 2017 gaming laptop--this shouldn't be happening). Please fix this extension! Maybe there should be an option to disable ebates constantly autosearching every page for deals/rebates? If I'm shopping, I'll click the button in the toolbar. No need for ebates to be running when I'm on Facebook.

USED to love ebates, but today when I'm in a hurry and need to check out, the ebates "rate ebates" window won't close and it's been over half an hour and now I must start over with a new window!!! NOT WORTH THE DISCOUNT!!! HATE EBATES FOR THIS!!!!!