Absolutely useless. I have made repeated attempts to import my passwords from another manager program (I have followed the instructions to the letter) without any success. First I kept getting error messages saying that there was an error and I should be sure the file wasn't corrupted (it wasn't.) Then, after about 15 tries, I began getting a message saying that the transfer was successful but there were no passwords appearing in my vault. I restarted Firefox. I rebooted the computer. I removed and reinstalled the password manager. I tried to connect to Norton support via their chat function but that was a waste of time. The estimated wait time went from 2 minutes to 6 minutes to 11 minutes. I finally closed the chat window when it jumped up to 16 minutes. Bottom line, don't waste your time with this useless program. There are other and better options available.

The first problem that I found was that copying and pasting the URL that needs the PW does not work. Had to use DOS shortcut to make it work (CTRL/V).
Second, the server is down. Apparently, Norton does not feel that this feature of its software is very important. It if stays down, I am removing this add-on forever.

Extension is broken and reports server error.

constantly requires password change from machine to machine

4 years later, and there's STILL no way to import passwords from Bitwarden or using any JSON format.

server down... fix your shit.

Completely rubbish, 100% cpu usage!

Absolute rubbish! I installed it. It just does not work. The icon on the toolbar disappeared. It is easier to keep my passwords in an Excel spreadsheet and cut and paste. Norton Password Manager is as much use as a cholocate frying pan.

Have used Firefox for years but their add-ons policy makes it hard to use. I wish Opera was a supported browser. The task bar icon works but many of the sites I use won't autofill. Can Norton just pay Mozilla their extortion so they will stop blocking Norton extensions. Mozilla's own site gives you a Download failed. Please check your connection. message when you click add to firefox which is total BS from them

Can no longer be used. Keeps telling me something went wrong.

NOT FREE, nothing said that it will cost you lots of money until you sign up and find its a trial !

страницы с большим количеством данных крашатся из-за этого приложения. Надеюсь они его обновят

Am I doing something wrong here? There seem to be no user-controllable settings on this app. It requires me to enter my password once for the logon id and once again for the password. That's twice for every time I want to use it. That's just stupid. Norton needs to fix this or provide user-controllable settings so each user can decide if he/she wants to enter the password twice or just once.

Версия 6.0.0.18 не работает в Firefox. Раньше проблем не было. Система Windows 10, 64 разрядная операционная система.

Used to work good, switching back to LastPass

Every time I log in to Norton Identity Safe a dashboard opens which tells me I have xxx issues found and gives me the opportunity to fix now, but I cannot find anywhere what the issues are or how Identity Safe will fix them. Does it change my passwords for me? I'm unhappy with that and wish to retain control. I have no idea what will happen if I click the Fix Now option. I'm happy for Identity Safe to hold my passwords for me, but I don't want to be totally reliant on Norton for my passwords.

Login is exagerated. Each time you need a password yo must log in Norton vault. Copy/paste or keep your vault password is not allow so you must right down it manually each time. I am using ( as many other users) long passwords combining all possible characters....... I am tired of this. I changed to a common sense app.

Update: I continue to have problems with Norton Password Manager (formerly Norton Identity Safe) causing an error statement in a yellow band at the top of the page of Firefox. I have talked with and messaged Norton tech support, who have been less than helpful, and who have stopped responding to my requests for help.

This has been a problem for me for a couple of years now. I have resorted to disabling the extension and enabling it only when I have a need for one of the functions.

While Symantec does provide a significant suite of products in their Norton Security package (including virus protection, firewall, browser safety, password security, random password creation, VPN service and more), and has a positive image in the industry, the continuing issues with stability and slowing response makes this less desirable.

My original review:

I have been a long-term Norton customer, and have appreciated many of their products. However, I have had nothing but issues with the Norton Identity Safe extension. While it does appear to keep my logon information safe and secure, it slows down Firefox (and other browsers) to a crawl. Attempting to open a tab, or refresh a page, becomes a multiple-minute ordeal, with Firefox noting that Norton Identity Safe has some bad code that is causing the page to slow down (I also received the same error statement about Norton Safe Search). When I disabled both Identity Safe and Safe Search, the lag and delay stopped and Firefox was fast as lightning.

I have made sure I have the most up-to-date versions of all of the above. When the most recent update of Norton Security came through (after the most recent Firefox update), I was hopeful they had fixed the issues. It did work a bit faster at first. But that lasted less than a day, and then it was back to the same old slow response.

My recommendation: Find another, less buggy application to manage your login information.

I object to this extension opening the Dashboard every time I login to identity safe. What I choose as passwords is my business, not Norton's. Not all logins require the same level of security. How do I stop my time being wasted by having to shut down this dashboard whenever I login to Identity Safe?