Recenze doplňku NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox od NordVPN
Recenze od uživatele Uživatel Firefoxu - 15467501
Hodnocení: 2 z 5
od uživatele Uživatel Firefoxu - 15467501, před 6 letyOn one hand, Nord is the very best for VPN. I adore these folks and keep renewing my 3 year subscription. I will remain loyal as long as I'm able because Nord cares a lot about our privacy, and being based in Switzerland allows them to accomplish that in the many ways they lead on.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.
Odpověď vývojáře
zveřejněno před 6 letyHello. Sorry to hear that you've experienced issues while using our service. We'd ask you to update your review with the Ticket ID that you've received after contacting our customers' support team, for us to check how was your inquiry handled on our end and escalate the matter afterward. Thank you!
2 669 recenzí
- Hodnocení: 4 z 5od uživatele Yoshi3003, před 5 dny
- Hodnocení: 5 z 5od uživatele CG, před 5 dny
- Hodnocení: 5 z 5od uživatele phervieira, před 6 dny
Odpověď vývojáře
zveřejněno před 6 dnyЗдравствуйте. Мы будем рады помочь и подробнее изучить вашу ситуацию. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Hodnocení: 5 z 5od uživatele ole vikanes, před 8 dnyQuick and easy! I use this one all the time. Noticed a few (very few) dropouts now and then, but it is seldom. NordVPN's app is already quite userfriendly, but this extension makes it even easier to use.
Odpověď vývojáře
zveřejněno před 7 dnyHello, Ole. Thank you very much for your kind and thoughtful review! Could you please try reinstalling our extension and then check if the dropouts persist? If so, do not hesitate to contact us at support.nordvpn.com for assistance. -L.L. - Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 18022470, před 9 dny
- Hodnocení: 4 z 5od uživatele Uživatel Firefoxu - 18640212, před 11 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 15568734, před 12 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 19657698, před 13 dny
- Hodnocení: 1 z 5od uživatele D'G, před 14 dny
- Hodnocení: 5 z 5od uživatele alain, před 15 dny
- Hodnocení: 5 z 5od uživatele ryan, před 16 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 15877998, před 20 dny
- Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 19645930, před 20 dnyIt says the permission to "Access your data for all websites" is optional, but it will not allow you to use the extension without enabling it, so I don't use it. I didn't install any of the other features they offer so there's no point to allow this permission since I'm not using their password manager or other stuff.
Odpověď vývojáře
zveřejněno před 19 dnyHi there, we're sorry for the frustration. Please reach out to us via email at support.nordvpn.com, and our team will assist you with this issue. Thank you! -P.B. - Hodnocení: 5 z 5od uživatele Majin Karrar, před 21 dny
- Hodnocení: 4 z 5od uživatele Malak, před 22 dny
- Hodnocení: 5 z 5od uživatele Bernie TheBolt, před 22 dnyEasy to use extension. You can choose a country, and a city within that country.
I use extensions on Firefox, Brave & Chrome browsers at the same time. So I can be in multiple countries simultaneously.
I have been a happy customer for 9 years, and I've just added another two years to my subscription.
I have used several other VPNs over the years to compare speed, stability and availability. No surprises, NordVPN comes out on top for me.Odpověď vývojáře
zveřejněno před 20 dnyHello! We're truly happy to hear of the positive experience! Thank you so much for the review. -N.F. - Hodnocení: 5 z 5od uživatele mwie779, před 25 dnyWorks, but shame you can't use your private IP option.
Odpověď vývojáře
zveřejněno před 22 dnyHello. Thank you for a kind review! The dedicated IP option is indeed only available via our NordVPN application. Apologies for any inconvenience. -L.L. - Hodnocení: 5 z 5od uživatele BattlewagonRoller, před 25 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 14337496, před měsícem
- Hodnocení: 5 z 5od uživatele bobbyj, před měsícemThis is a great app it does what its supposed to do and it does it well
Odpověď vývojáře
zveřejněno před měsícemThank you for choosing us, and we're thrilled to have met your expectations! If anything, do not hesitate to reach us at support.nordvpn.com. -G.M. - Hodnocení: 4 z 5od uživatele Sean Johnston, před měsícem
- Hodnocení: 5 z 5od uživatele Frodo008, před měsícem
- Hodnocení: 5 z 5od uživatele Ulzar, před měsícem
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 18186931, před měsícemwork perfectly , fast connections good gui , i'm 100% satisfied
Odpověď vývojáře
zveřejněno před měsícemHello. Thank you for choosing us and taking the time to share your experience! We're grateful for your feedback. -Neo