Recenze doplňku NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox od NordVPN
Recenze od uživatele saforce
Hodnocení: 1 z 5
od uživatele saforce, před 6 letyThis extension uses very slow animations to open the focus-exclusive overlay of its interface. If you don't interact with it directly, it dismisses itself.
Both of those issues are egregious UX failures that need to be addressed. The animation is unnecessary and makes your extension look poorly made; which it is. The fact that the overlay doesn't remain open is even more absurd. I keep my account info in a vault, so I am forced to manually type my email after pasting my password because if I were to leave the form it would just evaporate, clearing the form as well--and to make it worse, it would show the slothful opening animation again.
Partially UX, partially just terrible programming, is that the extension requires you to sign in repeatedly even within the same browsing session, which means it doesn't have good error recovery, connectivity state detection, sleep detection, etc. It would be reasonable to expect that once you sign in with your account, you never have to log in again unless a significant passage of time between uses is detected, like 3 months or more, or your subscription lapses.
None of these issues are difficult to solve. The first two could be solved in two lines of code, I'd bet. The sign in issue seems to happen to far too many people to be an isolated issue.
Perhaps you should consider that not everyone uses their browsers the same way you do. I leave Firefox open for maybe a month at a time, literally until Windows forces me to reboot for updates.
I put my machine to sleep at night and don't manually disconnect from a server in the add-on. That doesn't mean I should be signed out. That just means the add-on should reconnect the next time it "ticks" when the machine wakes up, or when there's network activity in Firefox.
Both of those issues are egregious UX failures that need to be addressed. The animation is unnecessary and makes your extension look poorly made; which it is. The fact that the overlay doesn't remain open is even more absurd. I keep my account info in a vault, so I am forced to manually type my email after pasting my password because if I were to leave the form it would just evaporate, clearing the form as well--and to make it worse, it would show the slothful opening animation again.
Partially UX, partially just terrible programming, is that the extension requires you to sign in repeatedly even within the same browsing session, which means it doesn't have good error recovery, connectivity state detection, sleep detection, etc. It would be reasonable to expect that once you sign in with your account, you never have to log in again unless a significant passage of time between uses is detected, like 3 months or more, or your subscription lapses.
None of these issues are difficult to solve. The first two could be solved in two lines of code, I'd bet. The sign in issue seems to happen to far too many people to be an isolated issue.
Perhaps you should consider that not everyone uses their browsers the same way you do. I leave Firefox open for maybe a month at a time, literally until Windows forces me to reboot for updates.
I put my machine to sleep at night and don't manually disconnect from a server in the add-on. That doesn't mean I should be signed out. That just means the add-on should reconnect the next time it "ticks" when the machine wakes up, or when there's network activity in Firefox.
2 670 recenzí
- Hodnocení: 4 z 5od uživatele Yoshi3003, před 8 hodinami
- Hodnocení: 5 z 5od uživatele phervieira, před 2 dny
Odpověď vývojáře
zveřejněno před 2 dnyЗдравствуйте. Мы будем рады помочь и подробнее изучить вашу ситуацию. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Hodnocení: 5 z 5od uživatele ole vikanes, před 3 dnyQuick and easy! I use this one all the time. Noticed a few (very few) dropouts now and then, but it is seldom. NordVPN's app is already quite userfriendly, but this extension makes it even easier to use.
Odpověď vývojáře
zveřejněno před 3 dnyHello, Ole. Thank you very much for your kind and thoughtful review! Could you please try reinstalling our extension and then check if the dropouts persist? If so, do not hesitate to contact us at support.nordvpn.com for assistance. -L.L. - Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 18022470, před 4 dny
- Hodnocení: 4 z 5od uživatele Uživatel Firefoxu - 18640212, před 7 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 15568734, před 8 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 19657698, před 9 dny
- Hodnocení: 1 z 5od uživatele D'G, před 9 dny
- Hodnocení: 5 z 5od uživatele alain, před 11 dny
- Hodnocení: 5 z 5od uživatele ryan, před 12 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 15877998, před 16 dny
- Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 19645930, před 16 dnyIt says the permission to "Access your data for all websites" is optional, but it will not allow you to use the extension without enabling it, so I don't use it. I didn't install any of the other features they offer so there's no point to allow this permission since I'm not using their password manager or other stuff.
Odpověď vývojáře
zveřejněno před 15 dnyHi there, we're sorry for the frustration. Please reach out to us via email at support.nordvpn.com, and our team will assist you with this issue. Thank you! -P.B. - Hodnocení: 5 z 5od uživatele Majin Karrar, před 17 dny
- Hodnocení: 4 z 5od uživatele Malak, před 17 dny
- Hodnocení: 5 z 5od uživatele Bernie TheBolt, před 18 dnyEasy to use extension. You can choose a country, and a city within that country.
I use extensions on Firefox, Brave & Chrome browsers at the same time. So I can be in multiple countries simultaneously.
I have been a happy customer for 9 years, and I've just added another two years to my subscription.
I have used several other VPNs over the years to compare speed, stability and availability. No surprises, NordVPN comes out on top for me.Odpověď vývojáře
zveřejněno před 16 dnyHello! We're truly happy to hear of the positive experience! Thank you so much for the review. -N.F. - Hodnocení: 5 z 5od uživatele mwie779, před 20 dnyWorks, but shame you can't use your private IP option.
Odpověď vývojáře
zveřejněno před 18 dnyHello. Thank you for a kind review! The dedicated IP option is indeed only available via our NordVPN application. Apologies for any inconvenience. -L.L. - Hodnocení: 5 z 5od uživatele BattlewagonRoller, před 21 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 14337496, před 21 dny
- Hodnocení: 5 z 5od uživatele bobbyj, před 22 dnyThis is a great app it does what its supposed to do and it does it well
Odpověď vývojáře
zveřejněno před 22 dnyThank you for choosing us, and we're thrilled to have met your expectations! If anything, do not hesitate to reach us at support.nordvpn.com. -G.M. - Hodnocení: 4 z 5od uživatele Sean Johnston, před 22 dny
- Hodnocení: 5 z 5od uživatele Frodo008, před 23 dny
- Hodnocení: 5 z 5od uživatele Ulzar, před 24 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 18186931, před měsícemwork perfectly , fast connections good gui , i'm 100% satisfied
Odpověď vývojáře
zveřejněno před měsícemHello. Thank you for choosing us and taking the time to share your experience! We're grateful for your feedback. -Neo