Recenze doplňku NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox od NordVPN
2 547 recenzí
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 16018265, před 4 lety
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 14814821, před 4 lety
- Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 15261251, před 4 lety
- Hodnocení: 2 z 5od uživatele Kourosh SHirvani, před 4 letyin windows it doesnt work and also in extention mode
Odpověď vývojáře
zveřejněno před 4 letyHello. If you're experiencing issues with our browser extension, please try clearing the cookies/cache of your browser and re-adding it to your browser. You can also check if the issue persists on a clear browser installation. If that doesn't help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/ so we could help you further. -R.L. - Hodnocení: 5 z 5od uživatele hanneclarysse, před 4 lety
- Hodnocení: 1 z 5od uživatele huub66, před 4 letyneeds re-installation all the time to be able to log in and reconnect. Was working fine in the early days but last year very unstable and actually quite useless.
Odpověď vývojáře
zveřejněno před 4 letyHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Hodnocení: 1 z 5od uživatele Sekorhex, před 4 letyLeider kann man sich nicht mehr in das Addon einloggen mit seinem Account.
Odpověď vývojáře
zveřejněno před 4 letyHallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo - Hodnocení: 1 z 5od uživatele ec78b308, před 4 letyI'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.
Odpověď vývojáře
zveřejněno před 4 letyHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Hodnocení: 4 z 5od uživatele Uživatel Firefoxu - 12339692, před 4 letyThis add-on was causing me issues very often, like for others. Then I tried disabling all other add-ons and it worked! It's working even all disabled add-ons are re-enabled again so I can't tell what caused this. It may just be some other extension, it may be Firefox glitch or NordVpn extension issue. Until I figure this out it's 4 stars. Otherwise it's 5.
- Hodnocení: 1 z 5od uživatele Meffa, před 4 letyLogs you out without any reason, then asks for login and fails to do it correctly. Requires re-installation, and only after it finally works. I have only 4 other add-ons, which are some of the most popular on Firefox, all of them I basically mandatory for most users. So that dumb excuse from NordVPN developers, that it is not their fault, it is some bad bad third-party add-on interfere with theirs, is kinda funny in that case. There is no bad interference and even if there is, it is your badly written code cause this problem. Happens way too often, so I've cancelled subscription.
Odpověď vývojáře
zveřejněno před 4 letyHello Meffa. We're sorry to hear about your extreme dissatisfaction with our service and, if you ever reconsider and decide to give us a second chance, you're always welcome at support.nordvpn.com! -Drea - Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 16079020, před 4 letyDoes a great job when it works. Unfortunatly it cashes every now and then. Have to remove and reinstall it. a bit annoying... Desktop version works ok
Odpověď vývojáře
zveřejněno před 4 letyHello. We're sorry to hear about your experience. It is possible that there are interfering plugins installed on your browser that are causing the NordVPN plugin to act out. Please try installing the NordVPN plugin on a fresh installation of the browser. If the issue still persists, please contact us at support.nordvpn.com for further assistance. -A.S. - Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 16967733, před 4 letyAdd-on not working (same issue as many other users). Works only once, when you remove and reinstall the add-on but the add-on immediately gets stuck again. Firefox is my main browser, so I have to cancel my subscription...
Odpověď vývojáře
zveřejněno před 4 letyHello. We're sorry to hear about the trouble. Please contact our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. - Hodnocení: 4 z 5od uživatele Uživatel Firefoxu - 13515730, před 4 letyUPDATE January-2022:
No issues since using v2.40.0; it seems faster and I also like the new 'Pause' feature. Giving it 3 more stars.
June-2021:
It got really bad, broken Login! Claims "succesfully connected" to NordVPN in pop up window while exension icon shows it is not. NordVPN suggests to reinstall the extension but that's just a temporary fix; I'm getting tired of re-installing every week or so and perhaps it's time to trash it if NordVPN can't resolve it for good.Odpověď vývojáře
zveřejněno před 4 letyHello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.S. - Hodnocení: 1 z 5od uživatele 12345678987654321, před 4 letyExtension is broken guys. Can't login, can't logout once logged in, and so you can't change anything. Everything works only a single time once you uninstall/reinstall the extension. But once you log in and make your selections, it reverts to its broken state the next time you start the Firefox browser.
NordVPN, you need to spend less on ads and more on development, because ultimately it's the users who will determine whether or not to keep using (ie. $$$PAYING FOR$$$) your service.Odpověď vývojáře
zveřejněno před 4 letyHello. We're sorry to hear about your experience while using our browser extension. It would be best if you contacted our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. - Hodnocení: 1 z 5od uživatele mon, před 4 letyIt's useless, I'm tired of re-installing the add-on every time I need to use VPN, this problem been there for months. I will not continue my subscription, better use Mozilla VPN from now on
Odpověď vývojáře
zveřejněno před 4 letyHello. It would be great if you could specify the exact issue you experienced with our VPN extension. It will help us improve it in the future. -Neo - Hodnocení: 1 z 5od uživatele YYYOOOWOWOWOWO, před 4 lety
- Hodnocení: 1 z 5od uživatele icefox, před 4 letyCan not select server after login, I'm glad I cancelled my recurring subscription as it seems your developers can't even do a simple job right
Odpověď vývojáře
zveřejněno před 4 letyHello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S. - Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 16963958, před 4 letyTotally unreliable. Stops working frequently. Restarting doesn't fix it.
Odpověď vývojáře
zveřejněno před 4 letyHello. Please try reinstalling the extension instead and check if it makes any changes. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com to get it sorted at any time. -A.S. Odpověď vývojáře
zveřejněno před 4 letyHello. Our service is subscription based so yes, you need to purchase a subscription to create an account with us and with that you would be able to log in to our services. If you need any help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/. -R.L.- Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 16958380, před 4 letyAfter reinstalling the add-on, the icon disappeared on the task bar and never show up again. Other add-ons are showing okay. Installing another new add-on is okay so I guess it's the Add-on problem.
Toggling to enable/unable the add-on or reinstalling is not fixing the issue.
Have no idea how to use it at this moment.Odpověď vývojáře
zveřejněno před 4 letyHello. Please contact us at support.nordvpn.com so we could take a better look at what could possibly be causing this issue to occur. We're happy to help 24/7! -Drea - Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 16958285, před 4 letyIt generally does its job but every few weeks it stops working and needs reinstallation
Odpověď vývojáře
zveřejněno před 4 letyHello. There might be another extension installed on your browser that's causing an interference with ours. Please reach out to us at support.nordvpn.com for further assistance. -Drea - Hodnocení: 5 z 5od uživatele Dragola, před 4 letyI had issues in the past with this extension but it seems to be working fine now. Hopefully the extension doesn't break again or have other issues.
- Hodnocení: 1 z 5od uživatele JamesL, před 4 letyHere we go again with the problems. It tells me to log in. I log in and it gives me the message that I have successfully logged in, but then it still tells me to log in. I have uninstalled and reinstalled it multiple times (which is something that I should not need to continuously do), and tried logging in multiple times after each reinstall. What is the problem here NORD???????
This seriously makes me question the security and reliability of your VPN that I subscribe to.
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Old Problem - Today it will no longer allow me to log in. It doesn't even give me the option. When I click on the settings it then gives me the option to log out, but also will not work. It was working great until today. Something has happened and needs to be corrected.
I received a message asking that I reinstall Nord. I had already tried that multiple times, however today it started working again. Who knows what was going on, but it seems to be ok now.
----------------------------------------------Odpověď vývojáře
zveřejněno před 4 letyHello. Please try reinstalling the extension to fix this issue. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com at your earliest convenience to get this sorted out. - A.V. Odpověď vývojáře
zveřejněno před 4 letyHello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.V.