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Recenze doplňku NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox od NordVPN

Hodnocení: 3,7 z 5
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2 548 recenzí
  • od uživatele Uživatel Firefoxu - 15896184, před 5 lety
  • od uživatele Uživatel Firefoxu - 16246520, před 5 lety
    July 2021: Yeah, it just stops letting me log in completely.

    Barely works.

    edit: More information in the litany of other complaints:
    - Logs out frequently
    - Speeds are super slow and unable to reset or connect to another server in this app.
    - Often freezes and at a load, requires full close of all browsers to fix it
    - "Failed to connect. Try again later." error for no discernible reason
    - unable to select individual servers (like the desktop app) - heck, unable to see the server name to check if that server is good or bad. No way to just "connect to the next best server" if one doesn't work. You're left with disconnecting and reconnecting...
    - Good lord are the speeds slow. Holy cow. Just thought I'd add that in a 2nd time.

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. Sorry to hear about the issue with our VPN app. Could you please share more details so we can help you out? -D.I
  • od uživatele Limbiotic, před 5 lety
    This is really, really slow. Works fine with Chrome, but somehow the Firefox extension takes forever to load pages.

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. VPN connection speed is highly dependent on a number of factors and can be improved by altering a few settings. Hence, we’d highly advise you on contacting our customers’ support team, for them to provide you with assistance on its improvement. Our team is available 24/7 at support.nordvpn.com. -L.L.
  • od uživatele Tapan Jatakia, před 5 lety
  • od uživatele araqiel, před 5 lety
  • od uživatele ardiz, před 5 lety
  • od uživatele Uživatel Firefoxu - 16239329, před 5 lety
    Great idea, love the functionality but I've got the same problem as many others - it's logging me out each session. Fresh OS instalation / browser.

    Entering credentials is annoying as modal dissapear, and form is not keepassxc friendly, so it's really for the ones using unique mail (+in gmail) and complex password

    Please consider different way of providing credentials.

    With both issues fixed (no log out, easier credentials entry) I would give 5 *

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. Please try re-installing the browser extension to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -G.M.
  • od uživatele Meixger, před 5 lety
    Worked fine until 2.17.0 where i cannot connect to specific country because keeps loading forever.

    Also the release notes "Updates and Fixes" are not very helpful. ;-)

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L.
  • od uživatele Books, před 5 lety
    Unfortunately the add-on does nothing. NordVPN works fine through the app itself, but not at all as an add-on.

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M.
  • od uživatele Olschano, před 5 lety
  • od uživatele Uživatel Firefoxu - 14850510, před 5 lety
  • od uživatele duxet, před 5 lety
    I am getting logged out every time I restart my browser and due to broken proxy configuration I need to reinstall the extension in order to fix the connection.

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. Please try a fresh install of the browser itself to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L.
  • od uživatele Uživatel Firefoxu - 16228473, před 5 lety
    BUG STILL NOT FIXED. NEED TO CONTINUOUSLY LOG INTO NORDVPN. EXTENSION IS TERRIBLE

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. Please try a fresh install of the browser itself and the browser extension to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L.
  • od uživatele Hugoroy, před 5 lety
    A nice, functional add-on, but lacking several features. Unlike the desktop app for Windows, it does not have a killswitch for if your connection drops for whatever reason, something I find pertinent with web browsers especially, since if a connection is lost on many sites an auto-reconnect will be attempted. The server-browser is very lacking, with only the ability to choose countries rather than specific servers, as well as barring the specialty servers available in the Windows App like Dedicated IP. The total lack of the features (or the manner in which they are hidden, if they do exist and I simply cannot find them) is disappointing. it is good for on-the-fly IP switching, but for privacy? Not enough control to be useful.

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. We appreciate the feedback and are always looking for ways to improve our service and applications. If you have any other suggestions, feel free to contact us at https://support.nord-help.net/.
    Regarding there being less features on the browser extension - this is normal because the browser extension only acts as a proxy for your browsing to hide your IP address, it does not provide data encryption like the desktop version. Because of this, you can only select countries to connect to and the specialty servers are non-existent on the extension. Same for such features like the Kill-switch. If you'd like access to all of those features and if data encryption while browsing is what you're after we recommend connecting with the desktop application instead of the browser extension. If you have any further questions or need any further help please don't hesitate to contact our support via the link mentioned before. -R.L.
  • od uživatele Gus, před 5 lety
    Love the concept of it (VPN in browser without slowing down video game connection), but it's a terrible extension. Requires logging in all the time and randomly crashes. I deleted the extension for a while and just recently decided to give it another shot, and it's not better.

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -Neo
  • od uživatele Uživatel Firefoxu - 15760139, před 5 lety
  • od uživatele Uživatel Firefoxu - 12803842, před 5 lety
  • od uživatele lcd1232, před 5 lety
    Extension doesn't work. It shows me error or not load any webpage.

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. We are sorry to hear that. Have you tried reinstalling the extension? If that did not help, try contacting our support team at support.nordvpn.com for further assistance. -A.P.
  • od uživatele Shipnet, před 5 lety
  • od uživatele regie, před 5 lety
    This extension is absolutely awful on firefox! Works on Edge and Chrome but rarely connects to server and just is super frustrating to use on firefox

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. We're sorry to hear that you're experiencing such issues on Firefox. We recommend trying to do a fresh install of both Firefox and the browser extension to check if that helps resolving the issue. However, if it persists, please contact our support team at https://support.nord-help.net/ and we will help you troubleshoot the issue further. -R.L.
  • od uživatele Wombat, před 5 lety
  • od uživatele Uživatel Firefoxu - 16188033, před 5 lety
  • od uživatele 6ipey, před 5 lety
    6 days Not worked,doesn't connection!FIX!
    Extention:Something went wrong, please check your connection

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. We would suggest to try reinstalling the extension. However, it would be great if you'd contact our customers' support team while specifying the exact issue that you've experienced, so they could provide you with assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. -A.P.
  • od uživatele Jodet Rae, před 5 lety
  • od uživatele Uživatel Firefoxu - 16184723, před 5 lety
    Installed this extension and I still get kicked off the internet when using Firefox.

    Odpověď vývojáře

    zveřejněno před 5 lety
    Hello. Apologies for the unpleasant experience you’ve had. We highly advise you to contact our customer service team and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. -A.P.