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Recenze doplňku Proton VPN: Fast & Secure

Proton VPN: Fast & Secure od Proton, Proton Team

Hodnocení: 3,4 z 5
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Recenze od uživatele Uživatel Firefoxu - 18191082
od uživatele Uživatel Firefoxu - 18191082, před 7 měsíci
Latest update has me stuck on the "press Next and then Allow" screen for permissions, but there is no 'Next' button to click, and checking the add-on says all permissions are enabled.

Odpověď vývojáře

zveřejněno před 7 měsíci
That doesn't sound right. Which exact version of the extension and your browser do you currently have installed? Have you experienced this issue with any previous versions of the extension? Have you tried reinstalling the extension to see how it goes? Contact us at protonvpn.com/support/contact with more details so we can help.
484 recenzí
  • od uživatele jessy, před dnem
  • od uživatele Uživatel Firefoxu - 17274865, před 3 dny
  • od uživatele Uživatel Firefoxu - 19214598, před 4 dny
    I need to reboot the extension whenever I switch wifi networks or else every few days. I routinely keep about:addons open so I can turn the extension off and on again. When I click the extension icon in the toolbar in this state, it just shows me a loading spinner. Besides this hiccup, the extension works great. (I am a subscriber.)

    Odpověď vývojáře

    zveřejněno před 4 dny
    Thank you for your review. Could you share more details about the behavior? Are you receiving any error messages at any point? Do you have any other extensions installed for privacy/security purposes? Are you able to consistently reproduce the issue?

    Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • od uživatele Simon Bünemann, před 4 dny
  • od uživatele AnonFF User, před 4 dny
    What kind of garbage free vpn requires users to register an account? Oh thats right, Proton VPN

    Odpověď vývojáře

    zveřejněno před 4 dny
    We're sorry to hear that. A Proton VPN account is required in order to utilize the browser extension. Keep in mind, however, that having an account does not endanger your privacy and security in any way. Nonetheless, we've shared your feedback with the team accordingly.
  • od uživatele Uživatel Firefoxu - 17720328, před 7 dny
  • od uživatele Uživatel Firefoxu - 19128527, před 8 dny
    E P I C
  • od uživatele pj, před 8 dny
    Please add an option to connect to last.

    Odpověď vývojáře

    zveřejněno před 5 dny
    Thank you for your review. We have passed on your request to the team for future consideration. You can follow our blog and our direct channels for any news and updates.
  • od uživatele Gradivus, před 8 dny
  • od uživatele Jesús F, před 9 dny
    Es la mejor VPN como App en Android, en Windows y como complemento en Firefox (cuando solo la necesitas en un browser). La mejor con mucha diferencia.
  • od uživatele haytham, před 13 dny
    thanks
  • od uživatele Ariel, před 16 dny
    While this extension has its merits, it has a critical flaw that significantly impacts its usability for me. Since last year, the connection has become unstable in China, and there are times when I simply cannot connect, no matter how many attempts I make.

    Additionally, the login process requires accessing the proton.me domain, which is not feasible in China. I have to use other tools to bypass the Great Firewall just to log in to ProtonVPN, which is quite absurd. The whole point of using ProtonVPN is to access the internet freely, yet I find myself needing to circumvent restrictions just to use the service.

    Odpověď vývojáře

    zveřejněno před 12 dny
    We're sorry to hear that. The reason you're experiencing this issue is due to the very aggressive restrictions in China. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.

    Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further.
  • od uživatele Uživatel Firefoxu - 19157595, před 16 dny
    Чтобы включить ВПН, нужно сначала его обновить, а при нажатии на кнопку обновления выкидывает на страницу дополнения. Замкнутый круг, бесполезная трата времени и сил

    Odpověď vývojáře

    zveřejněno před 12 dny
    The extension should be updated automatically. Have you made sure that automatic updates are allowed for the Proton VPN extension in your Firefox extension settings? If so, and the behavior persists, contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • od uživatele SAW THET PHYO AUNG, před 17 dny
  • od uživatele Uživatel Firefoxu - 19127674, před 24 dny
  • od uživatele Index, před 24 dny
  • od uživatele Soni, před 25 dny
    good for ubuntu linux
  • od uživatele Gex, před 25 dny
  • od uživatele centurion 2000, před měsícem
  • od uživatele Uživatel Firefoxu - 19114651, před měsícem
  • od uživatele Mech333, před měsícem
    Мне что ли нужно включать ВПН чтобы обновить ВПН? Плохо.

    Odpověď vývojáře

    zveřejněno před měsícem
    We're sorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.
  • od uživatele Uživatel Firefoxu - 17452551, před měsícem
  • od uživatele Dragon56, před měsícem
    (После установки требует обновить его. ) Я немного некорректно / неправильно выразился данный впн просто не может подключится выдавая вот это при его открытии - NetworkError when attempting to fetch resource. Ну в любом сучили он не работает в России из за агрессивных блокировок.

    Odpověď vývojáře

    zveřejněno před měsícem
    We're sorry to see that you're dissatisfied. Could you clarify your review further? What are the exact steps you're taking that lead to the behavior? Are you receiving any error messages? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.

    On another note, keep in mind that Russia is among the restrictive countries that are blocking VPN connections. Our teams are working to resolve the issue, but the restrictions are especially aggressive. For now, we suggest using the Quick connect option to try and establish a connection. Also, make sure that your browser and the Proton VPN extension are always up to date.
  • od uživatele Ferran Buireu, před měsícem
    Teniendo la VPN del OS es bastante innecesaria pero te puede salvar de un apuro.
  • od uživatele Paolo, před měsícem
    Seems that Proton is not checking their Proxy LetsEncrypt Certificates. Therefore those Proxies are no longer available. The Proton VPN Firefox Extension could do a self check and provide better user experience in these situations. Does Proton doesn't have an automatic Flow at their servers?