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Recenze doplňku TunnelBear VPN

TunnelBear VPN od TunnelBear, LLC

Hodnocení: 3,5 z 5
5
142
4
20
3
20
2
13
1
82
277 recenzí
  • od uživatele Uživatel Firefoxu - 13504529, před 5 lety
  • od uživatele Uživatel Firefoxu - 14480598, před 6 lety
    Works for 1-2 hours then stops loading pages. Have to reinstall to fix.

    Odpověď vývojáře

    zveřejněno před 6 lety
    Rawr! Thanks for the review. The issue with the browser extension should be resolved now, but if you are still encountering issues, please contact us at tunnelbear.com/support.
  • od uživatele Uživatel Firefoxu - 15327397, před 6 lety
  • od uživatele Jeremy, před 6 lety
  • od uživatele Alex, před 6 lety
  • od uživatele Uživatel Firefoxu - 15555443, před 6 lety
    does not work on firefox 71.0 64 bit. even though I log on succesfully, I click to switch on the app to change countries and this simply opens a new tab without actually logging on. No point in buying this app

    Odpověď vývojáře

    zveřejněno před 6 lety
    Rawr! Sorry to hear that you're running into that issue. Can you get in touch at tunnelbear.com/support? We can troubleshoot further from there.
  • od uživatele TomTom, před 6 lety
    A simple straight forward VPN. I ended up paying for the one year of TunnelBear. No VPN is completely safe unless you are running your own from a private server. I feel this is one of the most secure VPNs available as a straight forward easy to use service. This is not a VPN designed to let you get around region locks. I use it because my ISP has an unsecure network and many have had their credit card info stolen.
  • od uživatele ОСТАП, před 6 lety
  • od uživatele Uživatel Firefoxu - 15499798, před 6 lety
    You get a one star rating because zero was not an option.

    Odpověď vývojáře

    zveřejněno před 6 lety
    Sorry to hear you aren't happy with your bear. If you are having issues with our service, please let support know at https://help.tunnelbear.com/hc/en-us - they can help look into things.
  • od uživatele Uživatel Firefoxu - 15467739, před 6 lety
  • od uživatele Uživatel Firefoxu - 14480399, před 6 lety
    So after trying this out and it SUCKING, with the bulk of the features locked behind an imaginary paywall that they claim pays for the app but then other apps so the same for free(?). I removed it and moved on and thought nothing of it. Today I get around 100 spam emails per day MINIMUM including one saying I'd sent around $150 to TunnelBear. Cheers for selling my details after I uninstalled you. CUNTS. Reported!!!

    Odpověď vývojáře

    zveřejněno před 6 lety
    We don't lock any features behind a paywall. The only difference between a Free account and Paid account is that Free users have a limit on how much tunnelling they can do a month, and Paid users do not. As for the charge you received, we do NOT charge that much for any of our subscriptions, we also do not collect or sell user data. It sounds like the email you have received may be some type of phishing attempt. I suggest you do not select anything in that email, and instead reach out to support at https://help.tunnelbear.com/hc/en-us - they can help confirm if there were any payments made, and answer any questions.
  • od uživatele Andrey Mamontov, před 6 lety
  • od uživatele Uživatel Firefoxu - 15188777, před 6 lety
  • od uživatele Uživatel Firefoxu - 15356982, před 6 lety
  • od uživatele DARSHAN.EXE, před 6 lety
    Really easy To use.
  • od uživatele Monstieur, před 6 lety
    Cannot login when first-party isolation is enabled. I already contacted support and they could not help. If the extension works in private browsing mode, then it can be made to work with first-party isolation as well with a little effort.

    Odpověď vývojáře

    zveřejněno před 6 lety
    Rawr! Sorry for the trouble connecting. Can you get in touch with our support bears at tunnelbear.com/support? We’ll troubleshoot the issue further!
  • od uživatele Uživatel Firefoxu - 15335599, před 6 lety
  • od uživatele Uživatel Firefoxu - 15317116, před 6 lety
  • od uživatele Uživatel Firefoxu - 15311410, před 6 lety
    Its asking me to signup repeatedly even though I have an existing free account. Even after signip with an existing account it asking me to create a new account and not allowing me to use it. This happens only in the private mode, so I am guessing they aren't able to get the browsing data to sell that's the reason why they are discouraging its use on private windows. Worthless!! Keep away and don't use it.

    The support instead of acknowledging the issue asks to contact their support, they are aware of this issue. I will report this addon for abuse and privacy concern.

    Odpověď vývojáře

    zveřejněno před 6 lety
    Rawr! So sorry you ran into issues with your Bear. We do ask you to reach out to us at tunnelbear.com/support so that we can troubleshoot and investigate the issue. You CAN use the extension in incognito mode!
    To clarify, when using a VPN it would not matter if you used incognito mode or not, all DNS requests would still need to go through our encrypted servers. That said, as per our strict Privacy and No-logging policy, TunnelBear would NEVER log these request. Please reach out to us for further information on this, and for troubleshooting so we can fix any issues!
  • od uživatele Si Nguyen, před 6 lety
  • od uživatele Uživatel Firefoxu - 15297934, před 6 lety
  • od uživatele Uživatel Firefoxu - 15247006, před 6 lety
    不合适

    Odpověď vývojáře

    zveřejněno před 6 lety
    Rawr! Sorry to hear that you are having some issues with your Bear. Can you contact us at tunnelbear.com/support so we can investigate this for you? Thanks!
  • od uživatele Uživatel Firefoxu - 15227688, před 6 lety
  • od uživatele Uživatel Firefoxu - 15226741, před 6 lety
  • od uživatele Uživatel Firefoxu - 15217422, před 6 lety