Zendesk Admin Shortcuts od Robert Schwarz

A small, focused shortcut for the Zendesk Admin Center.

Press Alt+K anywhere on a Zendesk page. A search box opens. Type a few letters. Hit Enter. You're on the right page. That's the whole extension.

What you can search

• Admin Center pages — Tickets, Channels, People, Workspaces, Apps & Integrations, Account, Objects & Rules, and the rest of the settings tree.
• Your tenant's configuration objects — triggers, automations, macros, views, groups, SLA policies, ticket forms, ticket fields, user fields, organization fields, custom roles, and dynamic content.

To search a configuration object, type a prefix and a colon, then start typing:

trigger:welcome → triggers whose name contains "welcome"
macro:1234567890 → the macro with that exact id
view: → every shared view in the tenant


The first time you use a prefix on a tenant, the extension asks you to build a small local cache by reading the matching admin API. After that, searches are instant and offline.

How navigation works

• Enter — open in the same tab.
• Cmd+Enter / Ctrl+Enter (or middle-click) — open in a new tab.
• Esc, clicking outside the box, or pressing Alt+K again — close.

Light and dark

The search overlay automatically matches the page you're on. Zendesk's light theme, dark theme, and any future theme — it follows along.

Privacy — everything stays in your browser

• No accounts. No setup. No options page.
• No analytics, no telemetry, no error reporting.
• No third-party servers — the extension never sends data anywhere.
• The only network requests are direct calls to your own Zendesk tenant's admin API, made only when you click "Build cache".
• Your local cache lives in your browser. Clearing site data wipes it.

Open source

Source is on GitHub under the MIT license. Around 1,500 lines of plain JavaScript. No npm modules, no libraries, no CDNs or 3rd party providers.

Customize the shortcut

Don't like Alt+K? Open about:addons, click the gear icon (⚙) at the top right, choose Manage Extension Shortcuts, and rebind it.

Not affiliated with Zendesk

This extension is not affiliated with, endorsed by, or sponsored by Zendesk, Inc. "Zendesk" is a trademark of its respective owner and is used here only to indicate the platform this extension supports.