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Bewertungen für Rakuten: Get Cash Back For Shopping

Rakuten: Get Cash Back For Shopping von Rakuten

4,5 von 5 Sternen
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903 Bewertungen
  • von Kelvin, vor 10 Monaten
  • von Firefox-Benutzer 14631537, vor 10 Monaten
  • von Michele, vor 10 Monaten
    Great extension, saved over $300 so far

    Antwort des Entwicklers

    geschrieben am vor 10 Monaten
    We're thrilled to hear this! Enjoy that Cash Back!
  • von Firefox-Benutzer 18835599, vor 10 Monaten
  • von Airplayn, vor 10 Monaten
    pain in the ass with little to no rewards

    Antwort des Entwicklers

    geschrieben am vor 10 Monaten
    We'd love to hear your feedback and address any concerns you have! Please reach out to our team at socialhelp@rakuten.com.
  • von Bobbyp, vor einem Jahr
  • von rdp73667, vor einem Jahr
  • von Chris, vor einem Jahr
  • von Firefox-Benutzer 18790568, vor einem Jahr
  • von Nicole, vor einem Jahr
  • von Donna, vor einem Jahr
  • von denise, vor einem Jahr
  • von Firefox-Benutzer 18756958, vor einem Jahr
  • von Jacque1961, vor einem Jahr
  • von Firefox-Benutzer 18719520, vor einem Jahr
  • von Firefox-Benutzer 18706365, vor einem Jahr
    Crashes checkout at Aliexpress.com

    Antwort des Entwicklers

    geschrieben am vor einem Jahr
    We're sorry you have had this experience shopping at AliExpress while using our Rakuten Browser Extension. Our extension, once activated, is there to track your eligible purchase made through AliExpress for Cash Back, and should not interfere with the any viewed page or the checkout process. All purchases are made directly with the merchant through their website. The extension is just there to help apply eligible coupons and to make sure your purchase tracks for Cash Back. If you believe our extension is interfering with the checkout process, please reach out to our team at socialhelp@rakuten.com so we can help you out.
  • von Firefox-Benutzer 18693881, vor einem Jahr
  • von Firefox-Benutzer 18700305, vor einem Jahr
  • von Firefox-Benutzer 17490776, vor einem Jahr
    It worked before, but now it just keeps complaining about ad blocker even though I don't have one installed.

    Antwort des Entwicklers

    geschrieben am vor einem Jahr
    We typically see these issues when our Members have any ad or internet traffic blocking extensions added and enabled in the browser they use to access our services or at the computer/network level when shopping from a laptop or desktop computer. This issue may also be caused by the anti-virus software you currently use. Updating the extensions, anti-virus software, or your router to trust Rakuten, in most cases, resolves these issues. For more help, please reach out to us at socialhelp@rakuten.com.
  • von SL, vor einem Jahr
    I'm new to this extension. It adds an obnoxious floating purple bubble on the right side of the screen that pops up on a bunch of websites and then asks me to "check for deals". This creates attention fatigue. A very poor UX choice by the company.

    Sure, I can click "disable for this session" or "disable for 30m" but I still shouldn't have to do that.

    So far after a month, I've earned zero dollars. Not worth the hassle.

    Antwort des Entwicklers

    geschrieben am vor einem Jahr
    Thank you for this feedback about our Rakuten Browser Extension. We are sorry this new feature isn't to your liking. You can slide this "bubble" out of the way, up and down the viewed page. Like you are aware, it can be hidden for 30 minutes or hidden for the shopping session. If, for some reason, you find this feature is not ideal for how you like to shop, you can uninstall our extension and shop by visiting our website, Rakuten.com, directly or by shopping from our app on any iPhone, iPad, or Android device.
  • von Firefox-Benutzer 17430646, vor einem Jahr
  • von Naif1987, vor einem Jahr
  • von aurpine, vor einem Jahr
    It used to work well but the latest update broke it. Clicking the extension doesn't do anything anymore and you can't activate so it's essentially useless. The bubble still shows up on pages though.
    Edit: tried reinstalling and it still doesn't work. There's something wrong with version 5.48.0

    Antwort des Entwicklers

    geschrieben am vor einem Jahr
    You can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com
  • von SFinSF, vor einem Jahr
    Disabled due to the persistent bubble that sits like a festering boil, unable to be lanced.

    Guess what, when you don't give the option to turn off an annoying "feature" then people disable the extension.

    BTW, I've been using eBates/Rakuten for 20+ years, since 2001.

    Antwort des Entwicklers

    geschrieben am vor einem Jahr
    Thank you for sharing this feedback about the recent updates to our extension. We'll use this, and other Member feedback, to continue to improve our extension to make it a more seamless and less intrusive addition to your shopping experiences.
  • von user5678, vor einem Jahr
    The recent update to add the floating widget on screen is extremely annoying. Makes shopping impossible. I can't see what I'm shopping for!

    Unrelated to that but still a problem is that over the past 6 months or so the extension seems to have stopped working. I need to fill out a ticket to get my cash back every time I buy something now. I've turned off other extensions I thought might be interfering with it but no luck. Been using Rakuten since 2018 without any issues until recently.

    Antwort des Entwicklers

    geschrieben am vor einem Jahr
    Thank you for this feedback about this new feature of our extension. We are sorry this new feature is in your way. You can move the "bubble" icon up and down the side of the website so you are able to see anything it may be currently blocking from view.

    We typically see these issues with eligible orders not tracking when our Members have any ad or internet traffic blocking extensions added and enabled in the browser they use to access our services or at the computer/network level when shopping from a laptop or desktop computer. This issue may also be caused by the anti-virus software you currently use. Updating the extensions or anti-virus software to trust Rakuten, in most cases, resolves these issues. For more help, please reach out to us at socialhelp@rakuten.com.