When I first got this add-on, it was awful. It was unresponsive and didn't work half the time, which was really making me rethink my subscription. Then, at some point, they pushed an update and now it's amazing. Works every time, never have to retry. Just sign in, and bam, it all works. Maybe I'm so grateful because I saw the dark side first, but it genuinely just works and that's all I want. I highly recommend it.