Bewertungen für NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox von NordVPN
Bewertungen von Firefox-Benutzer 14336689
Bewertet mit 4 von 5 Sternen
von Firefox-Benutzer 14336689, vor 4 JahrenI use Linux Mint, currently v.20.3. The Installation instructions for NordVPN on Linux are terrible, and that is being generous. You are told to download the VPN Debian app, which did not work! it installed but would not launch. Next I tried launching NordVPN form the terminal. It worked after a fashion. The issue here was that there is no visual representation of the status of the connection, which I had to keep checking and found it had frequently dropped. I eventually found how to connect via the network manager at the bottom of one of the pages of instructions. That worked (at last!!). Then the next day I stumbled across how to add the NordVPN extension to Firefox and Chrome based browsers on yet another page of instructions. That gave me a visual in the browser of the VPN status.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Antwort des Entwicklers
geschrieben am vor 4 JahrenHello there. We're sorry to hear about the troubles! We always encourage on contacting our support team right away if faced with any issues or troubles with setting up our service, our team is always there and happy to help. To get in contact with one of our agents right away please ask for a 'live agent' within the chat at support.nordvpn.com. Thank you for your feedback and apologies for the inconveniences! -G.M.
2.635 Bewertungen
Antwort des Entwicklers
geschrieben am vor 5 StundenЗдравствуйте! Не могли бы вы, пожалуйста, уточнить, что именно у вас не получилось? Мы с удовольствием вам поможем, но нам нужна дополнительная информация. -L.L.- Bewertet mit 5 von 5 Sternenvon thomaat, vor 2 TagenThe addons works for me better than the app. windows sometimes be late when tunrning off the connection but not 1 problem with this
Antwort des Entwicklers
geschrieben am vor 2 TagenHello. We’re sorry to hear about the issues with the app! Could you please contact our team at support@nordvpn.com? They will gather the necessary information to assist you, ensuring that you can also use the app. -E.G. - Bewertet mit 3 von 5 Sternenvon Firefox-Benutzer 18923947, vor 4 Tagendie Funktion an sich ist ganz gut aber jetzt werden nach einer Zeit im geöffnten Firefox, die Seiten nicht mehr geladen. wenn man die Verbindung kurz ausschaltet kann man die Seiten wieder laden.
Antwort des Entwicklers
geschrieben am vor 4 TagenHallo! Wir entschuldigen uns für etwaige Unannehmlichkeiten. Wenn Sie derzeit die Kill-Switch-Funktion in den Erweiterungseinstellungen aktiviert haben, können Sie versuchen, sie zu deaktivieren, um zu überprüfen, ob das Problem dadurch behoben wird. Sollte das Problem weiterhin bestehen, wenden Sie sich bitte per Live-Chat oder E-Mail an support.nordvpn.com an unseren Support, um weitere Unterstützung zu erhalten! – Neo - Bewertet mit 5 von 5 Sternenvon Firefox-Benutzer 18359664, vor 5 Tagen
- Bewertet mit 5 von 5 Sternenvon Viktor Fulop, vor 6 Tagen
Antwort des Entwicklers
geschrieben am vor 7 TagenHello! We are sorry to hear about the displeasure. Could you describe the issues you had with our services with some more information? We are here to help you out! -L.L.- Bewertet mit 5 von 5 Sternenvon valter, vor 10 Tagen
- Bewertet mit 5 von 5 Sternenvon Firefox-Benutzer 14900131, vor 12 Tagen
- Bewertet mit 1 von 5 Sternenvon Hajnalka, vor 17 Tagen
- Bewertet mit 5 von 5 Sternenvon VAL, vor 23 Tagen
- Bewertet mit 4 von 5 Sternenvon GamePlayer547, vor einem MonatUnfortunately you may have to sacrifice usefulness in a website here and there -- but well worth it with all the surveillance going on nowadays.
Antwort des Entwicklers
geschrieben am vor einem MonatHi there, thank you for sharing your thoughts! If you ever run into difficulties accessing certain websites, our support team at support.nordvpn.com will be glad to walk you through possible solutions and help you get the most out of the service. -P.B. - Bewertet mit 1 von 5 Sternenvon Firefox-Benutzer 13982453, vor einem Monat
Antwort des Entwicklers
geschrieben am vor einem MonatHello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I- Bewertet mit 5 von 5 Sternenvon Tooltivity.com, vor einem MonatAt Tooltivity.com, we manually test productivity browser extensions and provide honest and detailed reviews.
NordVPN received an impressive rating of 8.9 in our tests. In our evaluation, we considered the categories of features, design, ease of use, security & privacy, value for money and performance. You can find the full test report here:
tooltivity.com/extensions/nordvpn Antwort des Entwicklers
geschrieben am vor einem MonatЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -L.L.- Bewertet mit 1 von 5 Sternenvon Soup, vor 2 Monaten
- Bewertet mit 5 von 5 Sternenvon OlTkor, vor 2 Monaten
- Bewertet mit 4 von 5 Sternenvon geh420207, vor 2 Monaten
Antwort des Entwicklers
geschrieben am vor 2 MonatenЗдравствуйте! Мы будем рады помочь и более подробно рассмотреть ваш случай. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Bewertet mit 1 von 5 Sternenvon Tuta, vor 2 MonatenIf you are not logged in, the extension keeps asking for the login and password, blocking me from using the browser. This will be reported to Mozilla too. It's insanely amateur.
Antwort des Entwicklers
geschrieben am vor 2 MonatenHello. We're very sorry about the experience! Could you reach out to our team at support.nordvpn.com about this issue? We'd be happy to help you resolve it. -N.F. - Bewertet mit 5 von 5 Sternenvon striker, vor 2 Monaten
- Bewertet mit 4 von 5 Sternenvon Firefox-Benutzer 18167785, vor 2 Monaten
- Bewertet mit 5 von 5 Sternenvon cubigiabinh, vor 2 MonatenVPN is fast; Ad-blocker is good; but they can't justify the price. Nevertheless, the overall product is great. It's just it'd be better if it was cheaper.
Antwort des Entwicklers
geschrieben am vor 2 MonatenHello. We appreciate your feedback! It will be transferred to our team. -L.L. - Bewertet mit 1 von 5 Sternenvon Brahvim, vor 3 Monaten