I have used Norton products for decades, including personal and business use, and trust this company completely with my online security. In addition to using their password extension, I also use Norton Internet Security and Norton Core (both fine products).

Regarding Norton Identity Safe, it's not perfect and has some quirks, but I still prefer this password manager over the other password apps, and I've tried most of them. Of the 40 websites that I logon, only two fail to auto-fill. This is fairly typical of most of the other password managers. Norton was one of the first vendors to publish their extension compatible with Firefox Quantum; about half of the major password managers are not even listed in the Firefox extensions - not a very good sign to me. I want an extension reviewed and blessed by Mozilla.

I also use Norton Identity Save on my iPad. It syncs well, but I do wish the Norton app would support split screen for IOS 11.

I do have some complaints as follows:
Norton Services is sometimes down, causing the extension not to function. Last week, the service was down twice - for a few hours each time. Surely Norton can improve on this! I also noticed that the "My Vault" option on the pull-down menu will stop working at some point, usually after I've completed a few logons.

Quirks aside, company reputation, trust, and security mean everything to me - especially when a third party is maintaining your sensitive data in the cloud. Norton has that reputation for me.

I concur with the majority of reviews here. This add-on is broken, but I won't say this behaviour is specific to Firefox's version, because I see the same broken behaviour on Chrome and Safari too! It retrieves from the vault, but doesn't save to it. A pity.

UPDATE: It does save to the Vault, but it triggers an error notification each time I click "Save".

I can't set up the identity safe. I choose a password, re-enter it and put in the reminder. It then tells me there is an error. I have done this ad nauseam.

Nov 2017: Works okay as usual. I quit Firefox around version 30 or something and am back now with the Quantum version. The newer version of Norton ID Safe now logs me out several times over many hours when on Chrome or old Firefox it would keep me logged in all day as long as I did not restart my PC. Getting logged out at random isn't very helpful.

Jul 2021: For the past years the app has remained more reliable on Firefox. More recently I've noticed no issues and its helped quite a bit.

Somewhat balky. Also, does not allow user to permanently refuse to add any specific log-in(s) from being saved, which increases risk of accidentally saving a login(s) you do not want in the vault.

Hmmm. My vault disappeared after a few days use. I don't remember doing anything, overtly, to delete it. That's a problem. Also, there does not seem to be a visible indicator in Firefox to inform me that I've logged into my vault, or not. That's a problem, because logins performed, when the vault is not open, are not saved. The plugin and product have potential, but there is lots of room for improvement.

With the latest Firefox update, Norton Identity safe works to log onto a site with a password in the safe, but it is impossible to access the vault to select a site as there is no long an icon for the ID safe on the address bar. Besides, Firefox has been crashing with varying frequency for months now and, although I have dutifully sent in crash reports to the FF Team, nothing has changed, no one has contacted me, and frustration level is rising.

Funktioniert einwandfrei und schnell!

Doesn't work. Until it does. I'll be using Chrome.

norton identity safe is not working

pratique de savoir si le site est sûr avant de l'ouvrir.

I've used Norton' Security and identity safe since 2000 and have nothing but praise for them and their ongoing protection of my home computing systems and laptop.
My Norton Identity safe is very secure and ease to use and in the entity of the time I've used Norton I've never had a system intrusion, virus attack or Identity issues and will continue using the Norton Security for as long as I'm able to use the computer without drooling all over the keyboard (I'm 73 now) and have been using computers actively since my Commodore 64...and that's a while back!

Sometimes it works sometimes it does not. It has problems with Firefox which, after seeking help from Norton, remain unsolved. Perhaps this facility should be withdrawn until these problems are resolved.

Rather unreliable. Sometimes it works other times it does not.

I have not been able to use Norton ID Safe for FFox for years now. Everytime I try a newer version there is a problem. This time the cloud option will not let me log in. It just sits and spins forever with no response.

Last versions introduced issues, like some pages do not getting autofill.

I have used Norton for decades and Identity Safe since it came out. Changed from IE to Firefox over a year ago and was happy to find this interface to Identity Safe. If you like Identity Safe w/ IE and choose to move up to Firefox, this is definitely a no-brainer.
I know this review is not specific, nor does it identify differences. I worked in IT for 35 years, mostly with IE. The last few years I changed all of my home machines to Firefox to improve up-time and have been extremely pleased. It took me a bit to figure out the way Firefox works with Identity Safe (vs IE) and that is the only down-side I noticed.

I had to disable the add-on because it caused a huge CPU usage spike and made the browser unusable

If we had the option to to let N.I.S. always "on" AND configure its time for requesting the password again, we would have a great improvement.