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Bewertungen von Firefox-Benutzer 18179602

von Firefox-Benutzer 18179602, vor 4 Monaten

As others already pointed out, the extension disconnects, especially after long waits, and doesn't repair the connection by itself. Resulting in not loading/blank pages. I'm ready to get the "It's your fault, our extension is perfect do you have different DNS" template from the 1st level support without any product knowledge.

Antwort des Entwicklers

geschrieben am vor 4 Monaten

Sorry to hear that. Could you share more details about the issue? Are you receiving any error messages when disconnected? What type of internet connection are you using? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.