Bewertungen für Surfshark VPN-Erweiterung
Surfshark VPN-Erweiterung von Surfshark
Bewertungen von Alfado
Bewertet mit 1 von 5 Sternen
von Alfado, vor 2 JahrenAbsolute garbage. the customer service is non existent and canceling a subscription is next to impossible. The online FAQ just keeps redirecting to itself and any link to do their "live chat" is fake. The advertised 24/7 customer support is a lie and you'll be asked 3 times to fill out a survey about why you want to cancel just to be again redirected to the FAQ. Email is the only way to get even a automated response just to again be linked to the FAQ and a survey.
Antwort des Entwicklers
geschrieben am vor 2 JahrenHi, Alfado! We're sorry for the inconvenience you experienced trying to cancel your subscription. Could you contact us at miles@surfshark.com so we can investigate your case in a personal manner?