[ 01 ] Overview
tws.my.id provides DNS, SMTP, IP, and network diagnostic utilities. This Privacy Policy applies to information processed through this website and these tools.

By using the service, you acknowledge this policy and agree to the processing required to deliver tool results.

[ 02 ] Information We Collect
Input Data: Domains, hostnames, DNS records, IP addresses, SMTP settings, and other values you submit.
Technical Data: Request metadata such as IP address, user-agent, request timestamp, and error diagnostics.
Session Data: Temporary session identifiers and local session values used for basic interface behavior.
[ 03 ] How We Use Data
To execute network checks and return requested lookup results.
To monitor availability, detect abuse, and maintain operational security.
To diagnose errors, improve reliability, and optimize tool performance.
[ 04 ] Data Retention
Tool inputs are primarily processed in real time to generate responses. Limited logs may be retained for security, abuse prevention, and troubleshooting for a reasonable period.

We do not build user advertising profiles and do not sell submitted lookup data.

[ 05 ] Third-Party Services
Some assets and infrastructure may involve third-party providers, including hosting/network infrastructure, Google Fonts, and Lucide icon CDN resources.

These providers may process technical request data as part of content delivery and platform operation under their own policies.

[ 06 ] Cookies & Local Storage
The interface may use session-level storage for UX behavior, such as controlling one-time loader animations. We do not use this mechanism to track users across third-party sites.

[ 07 ] Security
We apply reasonable administrative and technical safeguards to protect service data, including transport security and access controls where applicable.

No system is entirely risk-free. You should avoid submitting credentials or highly sensitive private data through diagnostics unless necessary.

[ 08 ] Your Rights
Depending on your jurisdiction, you may have rights to request access, correction, deletion, or restriction of personal data processing. You may also object to certain processing activities.

To submit a request, use the contact details below and include enough context for us to locate relevant records.

[ 09 ] Contact & Updates
Data controller/owner: tws.my.id Team

Privacy contact: contact@tws.my.id

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.

For more info, please refer to the following page:
https://tws.my.id/privacy-policy