Κριτικές για το Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping από Rakuten
903 κριτικές
- Βαθμολογία 4 από 5από Kelvin, 10 μήνες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 14631537, 10 μήνες πριν
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 10 μήνες πρινWe're thrilled to hear this! Enjoy that Cash Back!- Βαθμολογία 5 από 5από Χρήστης Firefox 18835599, 10 μήνες πριν
Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινWe'd love to hear your feedback and address any concerns you have! Please reach out to our team at socialhelp@rakuten.com.- Βαθμολογία 1 από 5από Bobbyp, ένας χρόνος πριν
- Βαθμολογία 5 από 5από rdp73667, ένας χρόνος πριν
- Βαθμολογία 5 από 5από Chris, ένας χρόνος πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 18790568, ένας χρόνος πριν
- Βαθμολογία 5 από 5από Nicole, ένας χρόνος πριν
- Βαθμολογία 5 από 5από Donna, ένας χρόνος πριν
- Βαθμολογία 5 από 5από denise, ένας χρόνος πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 18756958, ένας χρόνος πριν
- Βαθμολογία 4 από 5από Jacque1961, ένας χρόνος πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 18719520, ένας χρόνος πριν
Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινWe're sorry you have had this experience shopping at AliExpress while using our Rakuten Browser Extension. Our extension, once activated, is there to track your eligible purchase made through AliExpress for Cash Back, and should not interfere with the any viewed page or the checkout process. All purchases are made directly with the merchant through their website. The extension is just there to help apply eligible coupons and to make sure your purchase tracks for Cash Back. If you believe our extension is interfering with the checkout process, please reach out to our team at socialhelp@rakuten.com so we can help you out.- Βαθμολογία 5 από 5από Χρήστης Firefox 18693881, ένας χρόνος πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 18700305, ένας χρόνος πριν
- Βαθμολογία 1 από 5από Χρήστης Firefox 17490776, ένας χρόνος πρινIt worked before, but now it just keeps complaining about ad blocker even though I don't have one installed.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινWe typically see these issues when our Members have any ad or internet traffic blocking extensions added and enabled in the browser they use to access our services or at the computer/network level when shopping from a laptop or desktop computer. This issue may also be caused by the anti-virus software you currently use. Updating the extensions, anti-virus software, or your router to trust Rakuten, in most cases, resolves these issues. For more help, please reach out to us at socialhelp@rakuten.com. - Βαθμολογία 3 από 5από SL, ένας χρόνος πρινI'm new to this extension. It adds an obnoxious floating purple bubble on the right side of the screen that pops up on a bunch of websites and then asks me to "check for deals". This creates attention fatigue. A very poor UX choice by the company.
Sure, I can click "disable for this session" or "disable for 30m" but I still shouldn't have to do that.
So far after a month, I've earned zero dollars. Not worth the hassle.Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινThank you for this feedback about our Rakuten Browser Extension. We are sorry this new feature isn't to your liking. You can slide this "bubble" out of the way, up and down the viewed page. Like you are aware, it can be hidden for 30 minutes or hidden for the shopping session. If, for some reason, you find this feature is not ideal for how you like to shop, you can uninstall our extension and shop by visiting our website, Rakuten.com, directly or by shopping from our app on any iPhone, iPad, or Android device. - Βαθμολογία 5 από 5από Χρήστης Firefox 17430646, ένας χρόνος πριν
- Βαθμολογία 5 από 5από Naif1987, ένας χρόνος πριν
- Βαθμολογία 3 από 5από aurpine, ένας χρόνος πρινIt used to work well but the latest update broke it. Clicking the extension doesn't do anything anymore and you can't activate so it's essentially useless. The bubble still shows up on pages though.
Edit: tried reinstalling and it still doesn't work. There's something wrong with version 5.48.0Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινYou can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com - Βαθμολογία 1 από 5από SFinSF, ένας χρόνος πρινDisabled due to the persistent bubble that sits like a festering boil, unable to be lanced.
Guess what, when you don't give the option to turn off an annoying "feature" then people disable the extension.
BTW, I've been using eBates/Rakuten for 20+ years, since 2001.Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινThank you for sharing this feedback about the recent updates to our extension. We'll use this, and other Member feedback, to continue to improve our extension to make it a more seamless and less intrusive addition to your shopping experiences. - Βαθμολογία 1 από 5από user5678, ένας χρόνος πρινThe recent update to add the floating widget on screen is extremely annoying. Makes shopping impossible. I can't see what I'm shopping for!
Unrelated to that but still a problem is that over the past 6 months or so the extension seems to have stopped working. I need to fill out a ticket to get my cash back every time I buy something now. I've turned off other extensions I thought might be interfering with it but no luck. Been using Rakuten since 2018 without any issues until recently.Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινThank you for this feedback about this new feature of our extension. We are sorry this new feature is in your way. You can move the "bubble" icon up and down the side of the website so you are able to see anything it may be currently blocking from view.
We typically see these issues with eligible orders not tracking when our Members have any ad or internet traffic blocking extensions added and enabled in the browser they use to access our services or at the computer/network level when shopping from a laptop or desktop computer. This issue may also be caused by the anti-virus software you currently use. Updating the extensions or anti-virus software to trust Rakuten, in most cases, resolves these issues. For more help, please reach out to us at socialhelp@rakuten.com.