Customer service is non-existent. There is a "help" tab but "help" will never come. The "community" is impossible to navigate. My last pass froze up and they asked for files. I sent the files to them 5 times. They lost them 5 times. I just gave up. A friend told me the best thing to do is to remove it and re-install it. I did and that fixed my problem. Now, if I can only find out what it does with about 1/2 of my sites that don't show. I like the concept. Don't like the people or the execution of the concept.

Depuis un mois, et suite à une nouvelle version, j'ai une erreur quand j'essaye de me logger. C'est un problème récurrent qui apparait dans beaucoup de commentaires. Alors que ça arrive quelques jours, je peux comprendre. Mais ils laissent trainer ce bug pendant un mois c'est non et cela ne me donne plus trop confiance dans cette entreprise pour gérer mes mots de passe.

It will not let me log in! To get in, I had to use a one time computer generated pass, which required my master password which it wasn't taking to begin with.

I changed my password and got the same thing.
Big time waster.

No longer works with Firefox. They might want to outsource their QA before releasing updates.

Last version doesn't work

Now a total liability. Update your browser - loses everything for who knows how long. No tech help, no solutions, nothing - just left totally high and dry without warning. No longer usable, essential to avoid.

Everytime firefox updates, Lastpass stops working for several days. TERRIBLE!!!!

Only lets me log in if I go to "manage one time passwords" on their website. Needs to be fixed, would be 4 star if this massive bug is sorted.

I am unable to log into my LastPass account in the Firefox browser, while I can in other browsers.

Unable to log in on Firefox

After the last update I can't login with this add-on. The error message is: An unknown error occurred.Dismiss.

I use Firefox 80.0.1.
Lastpass version: 4.56.1.3
Mac OS: 10.15.6 (19G2021)

All I have ever ready about LastPass has been great. However, attempting to get it to work has been nothing but a headache.

Until last update 4/5 stars, after september update not work login to my account on FF 80.0.1-81.0 (64 bit) my main browser. Unable to use.

Piece of crap. I've been using this because I have a client that's a huge fan but in the past two years, it's been nothing but a giant headache for me. Autofilling the wrong passwords, duplicating many of the logins even when I don't save them and just in general sucking. Works passable on Chrome but the Firefox add on is pure junk.

broken on latest update

Great until a week ago...Now CRAP!!! Won't sign in with Firefox ,have to use Edge and now I'm going elsewhere after many years of putting up with Firefox crap updates! Please have them hire some kindergarten kids to sort out their mess. DO NOT USE!

I have to remove and re-install weekly because this extension causes FireFox to lock up until completely removed. I have been fighting this for almost a year now and just as soon as my premium membership expires I will be moving off LastPass because of this reason.