Κριτικές για το NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox από NordVPN
Κριτική από Χρήστης Firefox 15467501
Βαθμολογία 2 από 5
από Χρήστης Firefox 15467501, 6 χρόνια πρινOn one hand, Nord is the very best for VPN. I adore these folks and keep renewing my 3 year subscription. I will remain loyal as long as I'm able because Nord cares a lot about our privacy, and being based in Switzerland allows them to accomplish that in the many ways they lead on.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 6 χρόνια πρινHello. Sorry to hear that you've experienced issues while using our service. We'd ask you to update your review with the Ticket ID that you've received after contacting our customers' support team, for us to check how was your inquiry handled on our end and escalate the matter afterward. Thank you!
2.611 κριτικές
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δημοσιεύτηκε στις 16 ώρες πρινHi there! We’re glad to hear everything went smoothly and that you’re enjoying the service. Thanks for sharing your experience! -P.B.- Βαθμολογία 5 από 5από lipesc, 5 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 13197816, 8 μέρες πρινYou can never have too much security while browsing the web.
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δημοσιεύτηκε στις 8 μέρες πρινHello and thank you for your review! We absolutely agree, staying secure online is always worth the extra layer. -Neo - Βαθμολογία 1 από 5από T30752, 8 μέρες πρινCan't get this to work in firefox on any of my actual computers. Quick connect fails every time and the troubleshooting page is no help :/
Works fine on my phone.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 8 μέρες πρινHello. We are sorry to hear that. If the connection is not possible on any of the computers, it can suggest that something may be interfering with the normal functionality of our service. Please contact our support team at support@nordvpn.com for assistance. -E.G. - Βαθμολογία 1 από 5από Χρήστης Firefox 19218143, 9 μέρες πριν
- Βαθμολογία 4 από 5από Χρήστης Firefox 19202867, 14 μέρες πριν
- Βαθμολογία 5 από 5από FeFDBi, 15 μέρες πριν
- Βαθμολογία 1 από 5από centurion 2000, 19 μέρες πριν
- Βαθμολογία 5 από 5από duckpond34, 20 μέρες πριν
- Βαθμολογία 1 από 5από ModiMagic, 22 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 17999287, 24 μέρες πριν
- Βαθμολογία 5 από 5από José Adriano Santos Santana, ένας μήνας πριν
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δημοσιεύτηκε στις ένας μήνας πρινЗдравствуйте! Не могли бы вы связаться с нашей службой поддержки по адресу support@nordvpn.com? Если да, не могли бы вы дополнить свой отзыв, указав идентификатор полученного вами тикета? Мы будем рады более подробно разобраться в ситуации! -L.L.- Βαθμολογία 5 από 5από DiamondS68, ένας μήνας πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 15342373, ένας μήνας πριν
- Βαθμολογία 5 από 5από Azariah Itoje, ένας μήνας πριν
- Βαθμολογία 1 από 5από Jaba, ένας μήνας πρινВ россии не работает. Работало раньше если через другое расширение VPN подключить Nord. Но сейчас у меня умерло другое расширение и Nord я просто не могу запустить. Нужен другой VPN чтобы запустить этот VPN. Д - Дурка. И он у меня еще месяц оплачен, но я не могу его использовать. Будьте дружелюбнее к русским
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δημοσιεύτηκε στις ένας μήνας πρινЗдравствуйте. Мы приносим свои искренние извинения за причиненные неудобства. Подключение из России может быть сложным из-за местных ограничений. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support@nordvpn.com, они помогут вам разобраться в ситуации и сделают все возможное, чтобы помочь вам. -E.G. - Βαθμολογία 2 από 5από sas, ένας μήνας πρινI've been fighting with this app for 3 years. 70% of the time it's completely useless and 30% of the time it works perfectly. The people who make this app are the most amateur developers in the world. In addition to the fact that it's so slow that most of the tabs don't open, many websites block it when it's on (not because of nordvpn IP). And what's extra irritating is the daily login. Very amateur team...
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δημοσιεύτηκε στις ένας μήνας πρινHello. We apologize for all the inconvenience, this is certainly not the experience we aim to provide. If you're using the NordVPN application, please try switching between the available connection protocols and testing different servers to access the websites. If you're using the browser extension, reinstalling it might help. In any case, we recommend contacting our support team at support@nordvpn.com, they will gather the necessary details and assist you further. -E.G. - Βαθμολογία 5 από 5από Claudiu, ένας μήνας πριν
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δημοσιεύτηκε στις ένας μήνας πρινHello. We're excited to leave you satisfied with our service speeds as it's of high importance to bring the best and effortless experience! If anything, please do not hesitate to reach out to us at support.nordvpn.com. -Neo- Βαθμολογία 5 από 5από Varemi, ένας μήνας πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 19101199, ένας μήνας πριν
- Βαθμολογία 1 από 5από noname, ένας μήνας πριν
Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας μήνας πρινHello. We are sorry to hear that! Please do not hesitate to reach out to us at support@nordvpn.com with more information about this issue, and we will do our best to help you out. -N.F.