Κριτικές για το NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox από NordVPN
Κριτική από Snake_Wildlife
Βαθμολογία 1 από 5
από Snake_Wildlife, 4 χρόνια πρινAfter the update, you can login as many times as you want, you get stuck in a loop, cant select a server, we cannot use this. To Developer responder, please stop telling people to reinstall and delete cookies/cache and go on a 'try to fix it' crusade across their perfectly working computers, you need to work this code related bug out and stop sending people on wild goose-chases. This is a broken add-on and after we have all tried everything we can on our end, YOU need to step up after taking our money and take responsibility with at minimum an apology that thousands of users right now are unable to use your service after paying for it.
The finger is being pointed at YOU now, stop deflecting people with text-book excuses, and fix it. This fault is on YOUR end. YOU need to contact whoever has developed this addon and get them to work out the flaw.
You want to keep earning our money? GET TO WORK. The one star ratings are pouring in as you continue to avoid this issue, and you will no doubt start hemorrhaging customers.
If you want to earn our trust back before it's too late, now is the time for you to wake up!
Contacting support teams, re-installing Windows, clearing cache, fresh reinstalls etc etc, you are wasting our time, our systems are flawless, your Addon broke two weeks ago and the reports are piling in on your desk, do not ignore them.
Start taking these reviews seriously and knock off the "Its your fault, now jump through some hoops" responses. Taking on the noble quest of getting in touch with the lead coder to go on a fixing journey is not our job or responsibility, we have busy lives to run and bills to pay, YOU need to inform your superiors, YOU need to take responsibility, YOU need to fix this. Have i used enough 'You' 's ?
INFORM YOUR SUPERIOR. 2 weeks of total breakdown is not acceptable for a service that claims:
Uptime: NordVPN offers a 99.9 % uptime guarantee.
You have broken your garauntee. Yes your servers are probably "up", but anybody using this add-on has not been able to connect to them for 2 weeks.
Edit: The response below seems to imply you didnt bother to read this complaint. Well i cant be bothered to use your service any further, you have lost this customer. Fix your addon, and stop wasting our time blaming the customer.
The finger is being pointed at YOU now, stop deflecting people with text-book excuses, and fix it. This fault is on YOUR end. YOU need to contact whoever has developed this addon and get them to work out the flaw.
You want to keep earning our money? GET TO WORK. The one star ratings are pouring in as you continue to avoid this issue, and you will no doubt start hemorrhaging customers.
If you want to earn our trust back before it's too late, now is the time for you to wake up!
Contacting support teams, re-installing Windows, clearing cache, fresh reinstalls etc etc, you are wasting our time, our systems are flawless, your Addon broke two weeks ago and the reports are piling in on your desk, do not ignore them.
Start taking these reviews seriously and knock off the "Its your fault, now jump through some hoops" responses. Taking on the noble quest of getting in touch with the lead coder to go on a fixing journey is not our job or responsibility, we have busy lives to run and bills to pay, YOU need to inform your superiors, YOU need to take responsibility, YOU need to fix this. Have i used enough 'You' 's ?
INFORM YOUR SUPERIOR. 2 weeks of total breakdown is not acceptable for a service that claims:
Uptime: NordVPN offers a 99.9 % uptime guarantee.
You have broken your garauntee. Yes your servers are probably "up", but anybody using this add-on has not been able to connect to them for 2 weeks.
Edit: The response below seems to imply you didnt bother to read this complaint. Well i cant be bothered to use your service any further, you have lost this customer. Fix your addon, and stop wasting our time blaming the customer.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 4 χρόνια πρινHello. We are sorry to hear about the situation. Please make sure you are using the latest available version of the extension (2.30.3). If so, yet the issue still persists, contact our customer support team via live chat at support.nordvpn.com so they could take a closer look at the issue. -A.S.
2.554 κριτικές
- Βαθμολογία 1 από 5από Χρήστης Firefox 18983679, 2 μέρες πριν
- Βαθμολογία 1 από 5από Χρήστης Firefox 18982295, 2 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 18947510, 3 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 16234255, 3 μέρες πριν
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 5 μέρες πρινBonjour ! Notre service VPN est effectivement payant, toutefois, nous offrons une garantie de remboursement de 30 jours pour tous les forfaits achetés via nordvpn.com/pricing/. Vous êtes le bienvenu pour tester nos services et, le cas échéant, n'hésitez pas à nous contacter sur support.nordvpn.com. -G.M.- Βαθμολογία 5 από 5από JDavis55, 7 μέρες πριν
- Βαθμολογία 1 από 5από Miguel Machado, 8 μέρες πριν
- Βαθμολογία 1 από 5από addy283, 10 μέρες πρινscam, requires a paid subscription, tricks people into loging in or creating an account, before informing them it's not a free service, The statement "some functions may require payment" is so vague...
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 10 μέρες πρινHello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I - Βαθμολογία 5 από 5από hokus, 14 μέρες πρινDie Verbindung ist stabil und schnell, sodass man problemlos auf Inhalte aus verschiedenen Ländern zugreifen kann, ohne die Internetgeschwindigkeit zu beeinträchtigen. Zudem bietet NordVPN starke Sicherheitsfunktionen und spart mir ein extra Viren Programm
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δημοσιεύτηκε στις 14 μέρες πρινHallo. Wir freuen uns sehr über Ihre freundliche Bewertung! -L.L. - Βαθμολογία 5 από 5από Χρήστης Firefox 16380517, 14 μέρες πριν
- Βαθμολογία 3 από 5από Χρήστης Firefox 18894959, 15 μέρες πριν
- Βαθμολογία 5 από 5από Duck Tester, 16 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 16428779, 16 μέρες πριν
- Βαθμολογία 5 από 5από LGH312, 17 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 18300552, 17 μέρες πριν
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 17 μέρες πρινЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -D.I- Βαθμολογία 5 από 5από Χρήστης Firefox 15042484, 18 μέρες πριν
- Βαθμολογία 5 από 5από MrMoonshine, 20 μέρες πρινWhilst not perfect, Nord (and by extension this extension) have been gradually improving over the years. Very recommended.
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δημοσιεύτηκε στις 20 μέρες πρινWe appreciate your positive feedback and are delighted to know you were satisfied with our service. -D.I - Βαθμολογία 2 από 5από Χρήστης Firefox 18949247, 21 μέρες πρινI've been using this plugin for 3 years, now less and less. It works perfectly in 30%, 70%completely useless. I have to turn it off many times because it is so slow that the content does not load.
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δημοσιεύτηκε στις 21 μέρες πρινHello. We sincerely apologize for any inconvenience. As a first step, we recommend reinstalling the browser extension. If the issue continues, please don’t hesitate to contact our support team at support@nordvpn.com, they will be happy to assist you further. -E.G. Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας μήνας πριν您好,很高兴我们的服务符合您的期望!如果您遇到任何问题,请随时联系我们的支持团队:support@nordvpn.com,我们将竭诚为您服务。-E.G.- Βαθμολογία 1 από 5από Χρήστης Firefox 18936022, ένας μήνας πρινWe’re having trouble logging you in. Please try again.
garbageΑπάντηση προγραμματιστή
δημοσιεύτηκε στις ένας μήνας πρινHello. We sincerely apologize for the inconvenience. Please try reinstalling the browser extension first. If the issue persists, don’t hesitate to reach out to our support team at support@nordvpn.com, they will be glad to assist you with the login process. -E.G. - Βαθμολογία 1 από 5από Χρήστης Firefox 16354230, ένας μήνας πρινSome features may require payment :))) Actually just after installing the extension you are presenting me a Data Plan - so practically I have to pay ... but what features NOT require payment in your opinion ? Because there is NONE ...
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δημοσιεύτηκε στις ένας μήνας πρινHello! Our service is indeed paid, however, we offer a 30-day money return guarantee to all the plans purchased via our website nordvpn.com/pricing/. You are more than welcome to test out our services, and, if anything, do not hesitate to contact us at support.nordvpn.com. -G.M. - Βαθμολογία 5 από 5από williams_S, ένας μήνας πριν
- Βαθμολογία 5 από 5από LukeNotDuke, ένας μήνας πρινI used to think lesser was better, but the nordVPN browser extension allows split tunneling for websites in a very convenient way that more than compensates the loss of performance if your machine can handle it, compared to just using the desktop app.
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δημοσιεύτηκε στις ένας μήνας πρινHello, Luke. We are glad to hear that our browser extension has been useful to you! However, if you encounter any issues with our application, please don’t hesitate to reach out to our support team at support@nordvpn.com, they will be happy to assist you and ensure that everything works smoothly. -E.G. - Βαθμολογία 1 από 5από Χρήστης Firefox 18924684, ένας μήνας πρινВПН только за деньги, не ставьте себе этот мусор.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας μήνας πρινЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. - K.S