Κριτικές για το NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox από NordVPN
607 κριτικές
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινЗдравствуйте. Если у вас возникла проблема с услугой VPN, сразу же обращайтесь к нашей команде службы клиентской поддержки. Мы круглосуточно готовы помочь вам по адресу support.nordvpn.com. -N.L.- Βαθμολογία 1 από 5από Firef0x, 3 χρόνια πριν
- Βαθμολογία 1 από 5από Redux, 3 χρόνια πρινThis extension is dead.
No matter how many times I try to reinstall it, it still connects with the raw IP. It is completely useless.
And why was this extension last updated 3 years ago???
> Last updated :3 years ago (Mar 13, 2019)Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello and thank you for the feedback. Our team is aware of the issue with the extension update and is working continuously to resolve it, however, no ETA as of yet. -Neo Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello. Please try reinstalling our proxy extension. If it does not help, contact us at support.nordvpn.com and we'll help you out in more detail. -L.L.- Βαθμολογία 1 από 5από user, 3 χρόνια πριν
- Βαθμολογία 1 από 5από Χρήστης Firefox 17375793, 3 χρόνια πρινwhy i can't log in ??? i insert right user and password but with this new version i gave everytime error it's impossibile worked as well before it
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -N.L. - Βαθμολογία 1 από 5από Χρήστης Firefox 13501617, 3 χρόνια πρινLogin does not work when Multi-factor authentication (MFA) is enabled.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -A.Z - Βαθμολογία 1 από 5από Χρήστης Firefox 17373312, 3 χρόνια πρινDoes nothing!
brand new install and DL of MACOS/ Firefox and NordVPN.
I am authenticated, and have visited no sites so my cookies and cache would be of no issue here. BRAND NEW INSTALL
What is my IP - returns my IP address. not a Nord IP. pointless
STOP ASKING PEOPLE TO RE-INSTALL THE APP TO GET IT WORKING AGAIN THIS IS A BS RESPONSE TO CUSTOMERS WHO HAVE PAID FOR YOUR APP.
SORT IT OUT!
YOU GUYS NEED TO FIX THE ISSUES!Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com so we could take a better look at what could be causing the issue. Thank you! -Neo - Βαθμολογία 1 από 5από Χρήστης Firefox 16747909, 3 χρόνια πρινIt's not working, downloads failing, no internet
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello. Is there any type of anti virus software running in the background of your device? If so, could you try disabling it for testing purposes? If that is not the case, please contact our customer support team at support.nordvpn.com so that they can take a closer look at your case and help you solve it faster. -A.Z - Βαθμολογία 1 από 5από Χρήστης Firefox 13718701, 3 χρόνια πρινNever EVER worked with Firefox extension, when the desktop app works nearly always geolocked, totally poor and shabby, I will let my subscription expire.
Reconfigured, installed reinstalled, just a waste of money and my time.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello. We're sorry to hear about your experience with our proxy extension. You're more than welcome to contact us at support.nordvpn.com and we'll check on some possible solutions for the issue you're having any time. -L.L. - Βαθμολογία 1 από 5από Colin Ingus, 3 χρόνια πρινAfter battling with software that just doesn't want to work. Wasting time writing to "support", who gives the impression they don't actually bother to read my messages. Suffering just a perpetual slew of aggravation from what appears to be a shoddy tin pot gang of botchers. I managed to find a simple, quick and painless way to fix all the problems from this sorry nord debacle.
1) Request refund.
2) Uninstall.
3) Go with Express VPN.
Simple.
If any "support" writes here offering me to contact them in any way so you may attempt to troubleshoot. I have a tip for you: Don't bother wasting your time as my time has already been wasted more than enough already.
As you may or may not time the time to notice, as stated above I have already fixed all my nord problems. - Βαθμολογία 1 από 5από Χρήστης Firefox 6170113, 3 χρόνια πρινthe add-on works 90% of the time 50% of the time. If I hadn't gotten a very good deal I would ask for a refund, it's slow and not reliable.
It gets harder to use.
Edit: I already tried all the normal trouble shooting things and I've come to the conclusion that the issue is with the add-on itself and the unwillingness of Nord to let people change servers.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello. We're sorry to hear about the issue! Please try removing the extension and reinstalling it. If the issue persists after that, feel free to contact us directly at support.nordvpn.com. We're ready to help you out 24/7. -G.M. - Βαθμολογία 1 από 5από Χρήστης Firefox 14072844, 3 χρόνια πρινfor the countries that have even blocked nordvpn.com website, this addon will not login in the first step. so in the next update, please change the login website to something like sedrkdfxxgjsied.com (like nordvpn desktop app); so that it bypasses the censorship from governments
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello. Thank you for your feedback about our extension! When connecting from countries with internet restrictions we recommend using our application instead. If you'd need any assistance feel free to contact our customer support. We would be happy to help! Our team is online 24/7 at support.nord-help.com. -G.M. - Βαθμολογία 1 από 5από Χρήστης Firefox 13401115, 3 χρόνια πριν
- Βαθμολογία 1 από 5από Χρήστης Firefox 15261036, 3 χρόνια πρινAs much as I like NordVPN and use their products in many situations, I find this add-on completely useless. When it's on, it becomes impossible to access my home network and a lot of my work and play involves the local network. It offers split tunnelling but again, not with the local network.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello. We do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions or requests, feel free to contact us at support.nordvpn.com or Twitter @NordVPN. -Neo - Βαθμολογία 1 από 5από Χρήστης Firefox 17328558, 3 χρόνια πριν
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινЗдравствуйте. Наш VPN-сервис платный, но мы предлагаем 30-дневную гарантию возврата денег, чтобы протестировать сервис без риска. Найдите время, чтобы изучить наше приложение VPN для частного и безопасного доступа в Интернет и решить, соответствует ли оно вашим потребностям. Мы будем рады помочь вам в чате на странице support.nordvpn.com. -G.M.- Βαθμολογία 1 από 5από Χρήστης Firefox 17310467, 3 χρόνια πριν
- Βαθμολογία 1 από 5από FurryFailure, 3 χρόνια πρινNot being able to specify a server is the biggest downfall of this addon, almost every time I try to connect to the VPN, my browser gets throttled and nothing loads, and I have to fight the thing to get a new server assigned to me - and before Support does another Copy-Paste response - I've reinstalled the VPN several times.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello and thank you. Our users' feedback is really important for us. Apologies if it has caused you any inconvenience. -Neo - Βαθμολογία 1 από 5από qwertzu, 3 χρόνια πρινAlmost never works and if it works only for 5 minutes then stops
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Βαθμολογία 1 από 5από Paul, 3 χρόνια πρινIt's a total disaster. Neither addon or app does not work at all. I'm pressing the button, trying to login and nothing pops up. Looks like a stub for an app, but not the app itself. I tried to reinstall the addon and it didn't help. I went to the tech support instead and they are ignoring me for more than 24hrs. Their desktop app also worked for first 2-3 months (while money back is available I guess) and then stopped. Online support is still ignoring me.
UPD: I haven't received the ID. I was ignored by support. TotallyΑπάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello. Could you please update your review with the Ticket ID you’ve received from our customer support? We will check your inquiry and provide you with further assistance. Thank you. -Neo - Βαθμολογία 1 από 5από Paweł Kolo, 3 χρόνια πρινTell me please why the extension popup its in size 350x230??? Im not able to click other buttons like for ex. "disconnect". I can only scroll and choose which country i wanna connect. Its very annoying. Help me. Check screenshot from my google drive: https://drive.google.com/file/d/1OXrzb59bJH9bNFtJDSeeNUgbAbPHV1AN/view?usp=sharing
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -Neo - Βαθμολογία 1 από 5από Rashid, 3 χρόνια πρινBreaks most websites. As soon as you turn off the VPN everything starts working fine/loads correctly.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello. The issues as such could be caused by the ad block feature which you may disable in the settings of the extension. If the issue remains, make sure to reach out to our support team at support.nordvpn.com and we'll assist to resolve it. -Neo - Βαθμολογία 1 από 5από metalmikk, 3 χρόνια πρινNot working. When clicked login, it goes to a blank window. Please fix this.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 3 χρόνια πρινHello. Reinstalling the extension should resolve the issue as such. In case it persists, please contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -Neo