Κριτικές για το NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox από NordVPN
639 κριτικές
- Βαθμολογία 1 από 5από Χρήστης Firefox 14927276, ένας χρόνος πρινAbout 3 months ago the extension went from great to absolutely bad. The extension functions, which means websites will load very slowly, when Firefox is first opened. 10 - 20 minutes later nothing will open and I get the same notice when the attempt times out; Secure Connection Failed, PR_CONNECT_RESET_ERROR.
After multiple attempts to correct this issue, the best fix I've discovered is turning off NordVPN. I've used NordVPN products on my devices for years. Fortunately, my current subscription expires in August and I'm going to do myself a favor and not renew.Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινHello. We'd love to look into your issue in more detail if you could contact our support team via live chat or email at https://nordvpn.com/contact-us/. Alternatively you may reach out to us via social media platforms @NordVPN such as Twitter, Facebook or Instagram. Thank you! -Neo - Βαθμολογία 1 από 5από Χρήστης Firefox 14078819, ένας χρόνος πρινSuddenly wants access to your browsing history.... why?
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δημοσιεύτηκε στις ένας χρόνος πρινHello, we are sorry for any confusion. The changes occurred due to a browser update, which is beyond our control. However, please rest assured that we remain fully compliant with our no-logs policy. No permissions have been altered on our end, ensuring that your data remains fully protected and secure. -E.G. - Βαθμολογία 1 από 5από Χρήστης Firefox 18430564, ένας χρόνος πρινТребует регистрации, вот только доступ к страницам регистрации заблокирован.
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δημοσιεύτηκε στις ένας χρόνος πρινЗдавствуйте. Вместо этого попробуйте посетить домен https://nord-help.net/. Если у вас по-прежнему возникают проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы будем рады помочь в дальнейшем. -Neo - Βαθμολογία 1 από 5από Michael, ένας χρόνος πριν"Couldn't connect.
We're trying again" this is what I get. Is not working anymore with Firefox or Chrome. I paid for this and is not working at all. I am so frustrated. FIX YOU ADD ON!Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινHello. It'd be the best if you could contact our team via live chat or email for them to take a closer look at the issue. We would be happy to help you out resolving the issue. Support team is online 24/7 at https://nord-help.net/contact-us/. -Neo Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινЗдравствуйте! Учтите, что содержание инфраструктуры требует затрат, и в большинстве случаев бесплатные VPN-сервисы прибегают к продаже ваших онлайн предпочтений и данных о просмотре сайтов. Поскольку мы взимаем плату за подписку, мы можем поддерживать нашу строгую политику отсутствия логов и обеспечить сервис премиум-класса. -D.I- Βαθμολογία 1 από 5από Χρήστης Firefox 14343652, ένας χρόνος πριν
- Βαθμολογία 1 από 5από Χρήστης Firefox 18461441, 2 χρόνια πρινAbout a month ago this extension suddenly stopped working.
After contacting the support team, they were able to determine the cause, but replied that "we are unable to fix this problem" and abandoned any further work.
I am still unable to use this extension to this day, which is very disappointing as I was a loyal user of this extension.
I hope the developer will improve the extension as soon as possible and try to reduce the number of people like me.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινHello, we apologize for all the inconvenience caused. Could you please provide the ticket ID you received when you contacted our support team? We would like to review your case. In the meantime, we recommend using our NordVPN application instead of the browser extension. Thank you for your understanding. -E.G. - Βαθμολογία 1 από 5από Χρήστης Firefox 18039112, 2 χρόνια πρινDoes not work with firefox, No extension shows up anywhere.
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δημοσιεύτηκε στις 2 χρόνια πρινHello, we are sorry to hear that you are experiencing issues with our browser extension. Please do not hesitate to contact our support team at support@nordvpn.com for any assistance you may need. -E.G. - Βαθμολογία 1 από 5από Χρήστης Firefox 18456759, 2 χρόνια πριν
- Βαθμολογία 1 από 5από Stanis, 2 χρόνια πριν
- Βαθμολογία 1 από 5από Χρήστης Firefox 18057181, 2 χρόνια πριν
- Βαθμολογία 1 από 5από Χρήστης Firefox 10625330, 2 χρόνια πρινSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
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δημοσιεύτηκε στις 2 χρόνια πρινHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Βαθμολογία 1 από 5από NiclasWithC, 2 χρόνια πρινSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
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δημοσιεύτηκε στις 2 χρόνια πρινHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I - Βαθμολογία 1 από 5από ccc, 2 χρόνια πρινafter update, it is not working in firefox, chrome, edge. only it shows Couldn't connect.
We're trying again...Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.- Βαθμολογία 1 από 5από Jenkins, 2 χρόνια πρινWhy is the Add to Firefox. Grayed out for me? Is it cuz I already have nordvpn app?
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δημοσιεύτηκε στις 2 χρόνια πρινHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - Βαθμολογία 1 από 5από Vrxy, 2 χρόνια πρινCan no longer connect to any of the servers, support is utterly useless, wasting my time and not providing any meaningful help.
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δημοσιεύτηκε στις 2 χρόνια πρινHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I - Βαθμολογία 1 από 5από Χρήστης Firefox 13481613, 2 χρόνια πριν
- Βαθμολογία 1 από 5από Evrik, 2 χρόνια πριν
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δημοσιεύτηκε στις 2 χρόνια πρινHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Βαθμολογία 1 από 5από DownTheDrain, 2 χρόνια πρινTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Βαθμολογία 1 από 5από TonyRambo, 2 χρόνια πρινLike everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Βαθμολογία 1 από 5από Aurora, 2 χρόνια πρινHo creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
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δημοσιεύτηκε στις 2 χρόνια πρινCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Βαθμολογία 1 από 5από amanda blur, 2 χρόνια πριν
- Βαθμολογία 1 από 5από Flok, 2 χρόνια πρινUpdate broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business.