Κριτικές για το Proton Pass
Proton Pass από Proton
68 κριτικές
- Βαθμολογία 1 από 5από MX33, 2 χρόνια πρινPurchased the Plus Plan, but it randomly got cancelled without a refund. Also the back and forth with their support team is very frustrating,
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δημοσιεύτηκε στις 2 χρόνια πρινHi! Can you please clarify what you are referring to when you say the plan was randomly cancelled? Feel free to share your ticket number in an update to your review, so we can track your case internally and investigate. Thank you in advance. - Βαθμολογία 1 από 5από Grayhawk51, 2 χρόνια πριν
- Βαθμολογία 1 από 5από Χρήστης Firefox 15687883, 2 χρόνια πρινI love Proton Mail but Proton Pass is absolutely useless for me as I must be logged in to my Proton Mail to use it.
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δημοσιεύτηκε στις 2 χρόνια πρινHi! Both services are managed under the same account, so you need to be logged in to use Proton Pass. If this is a cause for concern for you, you can create a separate account for Proton Pass only. - Βαθμολογία 1 από 5από Χρήστης Firefox 16418872, 2 χρόνια πρινDoesn't have autofill which makes is dealbreaker considering it's one of the core features that every other password manager already has.
To make it worse, they use the term "autofill" to describe their difinitively MANUAL method of entering credentials. It's misleading, and confusing. I even wasted two days communicating with their customer support in a frustrating back-and-forth because they don't understand what "autofill" means.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινCan you elaborate on what exactly you're referring to by 'autofill' so we make sure there are no misunderstandings?
Autofill should work on most websites (by suggesting your saved login items for a particular website when you go to log into that website) the same way that your memorized passwords in your browser might work.
We're working on improving the autofill functionality for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at pass@protonme.zendesk.com, and we'll note your feedback for future improvements. Thank you for taking the time to rate and review our extension! - Βαθμολογία 1 από 5από C Wolland, 2 χρόνια πρινUpon reevaluating the Firefox Extension, Proton Pass, it's clear that it holds true to its commitment of being an entirely private and secure password manager—it efficiently safeguards all your data, metadata included. However, the user interface could see enhancements, particularly in terms of detail management. As it stands at the time of this review, only a limited portion of the screen is available for editing all your details.
A key gripe for me is the inability to adjust your login email address—a restriction that Proton itself doesn't see as crucial, suggesting users subscribe to a new package with a different address if desired. This is puzzling, especially since I've managed to alter my email address on other secure platforms like sync.com, which also incorporate end-to-end encryption. Such experiences affirm that this feature, indeed, can be integrated, even within E2E encryption models' framework.
Despite these early developmental challenges and teething issues—commonplace for any new product—Proton Pass, barring the aforementioned points, proves itself to be an impressive offering.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινIf you're on a premium plan, you're able to log in with any of the additional email addresses you may have on your single paid account.
It's not possible to alter or disable the original email address tied to your Proton account at the moment, as this is not only used for Pass but all other Proton services as well. - Βαθμολογία 1 από 5από Χρήστης Firefox 18002534, 2 χρόνια πρινWas really looking forward to using this as my first password manager. However, when going through websites and updating old vulnerable passwords, Proton Pass did not save or offer to save the newly updated password. So after using the "suggest strong password" from Proton Pass, it never saves it! What's the point then?
Firefox asked immediately to save these after updating but Proton did not, making it the inferior product at the time of this review. Extremely disappointed and irritated. And yes "Prompt for auto-save" is turned on in the settings.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινWe're working on improving the autosave functionality for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at pass@protonme.zendesk.com, and we'll note your feedback for future improvements. Thank you for taking the time to rate and review our app! - Βαθμολογία 1 από 5από ㅤㅤ, 2 χρόνια πρινUPDATED ON AUGUST 8: If I spoof my user agent string to identify my web browser as Firefox 110 or any older version, then this add-on interferes with mas.to by blocking the search box and its quick access menu. I have already reported this bug via Proton Customer Support (request #2325002). I'm uninstalling this add-on.
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δημοσιεύτηκε στις 2 χρόνια πρινThat sounds unusual! If you are always able to reproduce this behavior, please provide us with more information regarding it, and share your browser version with us so we can further investigate. Alternatively, you can also contact us at pass@protonme.zendesk.com so we can help with troubleshooting. - Βαθμολογία 1 από 5από Χρήστης Firefox 16066023, 2 χρόνια πριν
- Βαθμολογία 1 από 5από George Davis, 2 χρόνια πρινI'm sure that this Password Manager app will be as awesome as Protons other products such as their email and VPN, if I ever get to understand how to use it?
:Note to PROTON: Please, learn how to simplify your approach to doing installs. I have had much difficulty with the VPN and it took me forever to adsorb most of what I need from your great Email app, but this Password Manager? Not so much!Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινIf you've faced any issues with installing Proton Pass, let us know what's confusing, and we'll make sure to pass on the feedback to our devs to improve the UX going forward. Always feel free to contact us at pass@protonme.zendesk.com with any additional feedback you may have, or if we can assist you with any problems you're facing with any Proton products. - Βαθμολογία 1 από 5από James, 2 χρόνια πριν
- Βαθμολογία 1 από 5από Χρήστης Firefox 17961587, 2 χρόνια πρινCan't login with containers. You have in your other extensions the possibility to link with a token, why not here?
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δημοσιεύτηκε στις 2 χρόνια πρινCan you elaborate what you mean by this? We just tested it on our end, and the login items from the Proton Pass extension are also available in Firefox containers. - Βαθμολογία 1 από 5από Χρήστης Firefox 17960364, 2 χρόνια πρινI have a paid proton account, and I click the upgrade button because now they want you to pay more for this feature, but it doesn't tell you what you have to pay or change when you click upgrade... I don't understand what I need to do in order to make this app work beyond the initial 7 day trail period??
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δημοσιεύτηκε στις 2 χρόνια πρινHi! Currently Proton Pass premium is included with the Proton Unlimited, Proton Family, or the Proton Business plan. If you'd like to continue using the premium features of Proton Pass past the 7-day trial, you can consider upgrading your account to any of these plans. If you have any additional questions regarding this, please contact us at: https://proton.me/support/contact.
If you find our answer helpful, please consider updating your review. - Βαθμολογία 1 από 5από N07MSL, 2 χρόνια πρινSame issue as stated by other user
"Unable to sign in to Proton Pass. Unprocessable Content" I'm sure whn this will be sorted, i will love it...Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινHi! Can you please try reloading the extension or removing it and the re-adding it to your browser to see if this will help? If you continue experiencing the same issue, please contact us at pass@protonme.zendesk.com, so we can further investigate. If the problem was resolved, please consider updating your review. - Βαθμολογία 1 από 5από Steve, 2 χρόνια πρινI am logged into Protonmail, but get this message when I try to use the extension:
Unable to sign in to Proton Pass. Unprocessable EntityΑπάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινCan you please get in contact with support? This way we can try to help you. - Βαθμολογία 1 από 5από anouser, 2 χρόνια πρινNot clear why is doesnt work on 102.12esr (debian)
What is the minimal required version exactly and what is wrong with latest ESR?Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινCan you get in contact with support? They can help you find what is the issue. - Βαθμολογία 1 από 5από beu, 2 χρόνια πρινThis add-on is totally not web development friendly. If for some reason you choose not to offer user+password remembering functionalities on localhost / non encrypted connections, you should be decent enough to fallback your user to default Firefox functionalities.
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δημοσιεύτηκε στις 2 χρόνια πρινHi! We're not sure we understand. Can you please provide us with more information about what you're referring to at pass@proton.me? We'd be happy to pass on your detailed feedback to our developers to help them consider future improvements for Proton Pass. - Βαθμολογία 1 από 5από Χρήστης Firefox 17905650, 2 χρόνια πρινAddon not working in the Mullvad browser. (file appears to be corrupt error) I know, the service is on beta and this is a browser that uses firefox "framework" and is not necessarily Firefox. However I'd like the service to at least be accessible from web address (to consider adopting the service). I am not installing Firefox instead, as it would kill the entire purpose of a privacy-focused environment.
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δημοσιεύτηκε στις 2 χρόνια πρινHi! The Mullvad browser is based on Firefox ESR 102.10 (extended support release). Because of this, it lacks some of the features from manifest v3, which are required by Proton Pass. However, supporting the Mullvad browser is something we may look into in the future. Additionally, when the Mullvad browser switches to a newer version of Firefox ESR, it may become compatible with Proton Pass.