Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
Review by MusicMan
Rated 1 out of 5
by MusicMan, 6 years ago1Password is the best software of it's kind; perhaps it should be considered life-essential. But excluding 1Password 6 customers from being able to use the new extensions is a true disappointment. Heavily investing in the Family iOS and desktop versions in 2013, it's understandable that ongoing development cannot be funded exclusively by new customers, but eliminating the previous extension version without giving users the opportunity to pay for it... again a disappointment. It is likely I'll upgrade to 7, but the change to having my data reside on their servers is of concern - having been president of a technology company I will share that (in general) having the data stored (even in an encrypted format) does hold much higher risk than encryption options used with 6 and earlier. The only online storage we've identified as the safest is pCloud (I'm not a former employee). I'll be checking out specs shortly.
Developer response
posted 5 years agoHey MusicMan,
I think you might have missed some very important points of information here that will make you very happy:
- This extension does not work with the 1Password desktop app and does not access local vaults on your computer, but instead it reads and writes data to our cloud service where our users vaults are stored securely. This extension works completely differently than the good old companion extension that you are used to, but that is not to push on or force users to move to our membership service at all.
- You can still download and install the companion extension which will still work with your 1Password 6 and Firefox, no membership required. You can find it here: https://1password.com/browsers/
If you do decide to join our membership service, you do not have to store your data on our servers. You most definitely can keep working with local vaults, but then again - you won’t be able to work with 1Password X.
- We still sell standalone licenses for 1Password 7, for customers who don’t want or need the membership service and its bundle of features and benefits, though I highly recommend you sign up for the 30 days free trial and check it out for yourself before making a decision.
Feel free to email us at support@1password.com for more info.
I think you might have missed some very important points of information here that will make you very happy:
- This extension does not work with the 1Password desktop app and does not access local vaults on your computer, but instead it reads and writes data to our cloud service where our users vaults are stored securely. This extension works completely differently than the good old companion extension that you are used to, but that is not to push on or force users to move to our membership service at all.
- You can still download and install the companion extension which will still work with your 1Password 6 and Firefox, no membership required. You can find it here: https://1password.com/browsers/
If you do decide to join our membership service, you do not have to store your data on our servers. You most definitely can keep working with local vaults, but then again - you won’t be able to work with 1Password X.
- We still sell standalone licenses for 1Password 7, for customers who don’t want or need the membership service and its bundle of features and benefits, though I highly recommend you sign up for the 30 days free trial and check it out for yourself before making a decision.
Feel free to email us at support@1password.com for more info.
1,753 reviews
- Rated 2 out of 5by Firefox user 13494206, 4 days agoI don't want to enter a password every time I open my browser because I open and close my browser multiple times per day & on more than one PC. If there is some other tweak, let me know & I will try it again. But if not, goodbye. I previously had Dropbox Passwords & I did not have to enter a password every time. But Dropbox Passwords is ending soon & they recommended 1Password, but I lost my mind with constantly having to enter the password!
- Rated 3 out of 5by charminultra, 8 days agoBuggy, laggy. I don't know what else to say. It's a great app but constantly buggy and slow.
- Rated 2 out of 5by Firefox user 19208377, 11 days agoNo site will load with this extension enabled since the last update, it's been a week.
- Rated 2 out of 5by Rifee, 13 days agostopped opening extension since last update. tried after removing and installing again. no luck
- Rated 1 out of 5by Firefox user 19200715, 14 days agoAs of 27-Jul it's broken - doesn't work with latest firefox at all. Was great, but now unusable.
- Rated 1 out of 5by Firefox user 19193082, 16 days agoSame problem others have reported. It no longer works properly in Firefox. I figured out a work-around: If you click the 1-Password add-on and it doesn't work, then turn it off through Manage Extensions (no need to uninstall). Then close Firefox. Re-open Firefox, and turn the 1-Password add-on back on (through Manage Extensions). Then it will work fine until you restart Firefox again. Hopefully they will get this resolved soon...
- Rated 5 out of 5by Firefox user 18624007, 16 days ago
- Rated 1 out of 5by Firefox user 19185874, 17 days ago
- Rated 1 out of 5by Firefox user 15862531, 17 days agoThe 1Password extension work very well for a year, but about 4 days ago it wouldn't open. I deleted the extension, restarted and reloaded the extension. It worked for 2 days and then again it wouldn't open.
- Rated 1 out of 5by Firefox user 18301841, 18 days ago
- Rated 5 out of 5by Firefox user 19170033, 19 days ago
- Rated 5 out of 5by Firefox user 18067872, 19 days ago
- Rated 1 out of 5by LLB, 20 days agoWas working great, then a few days ago it quit working in Firefox.
- Rated 1 out of 5by Firefox user 19149905, 21 days ago
- Rated 5 out of 5by greysonkorn, 21 days ago
- Rated 1 out of 5by Firefox user 19080746, 22 days agoThis app is terrible. The support sucks and trying to get anyone to address my billing issues has been impossible. I signed up and could never get it to work. I signed up with a different email and somehow they linked the two and now they have locked the first one that we could never make work and so that locked the second one too, which we paid for. Now we are locked out. TERRIBLE SUPPORT. Don't use it way to complicated to make work and support.
- Rated 1 out of 5by Stewart, 23 days agoAdding to similar feedback from other users. Since a recent update, this extension no longer works in Firefox. I have tried removing and reinstalling the extension, etc. Nothing happens when you click on the extension, and no autofill of passwords on websites either. It is useless now (whereas it was almost perfect before) As this feature is an essential element of the membership we are paying for, this clearly needs to be fixed.
- Rated 1 out of 5by Firefox user 14035943, 23 days ago1Password Firefox extension was updated July 15, 2025. The 1Password Firefox extension now no longer works. Clicking on the 1Password icon in the Firefox toolbar does NOTHING.
- Rated 1 out of 5by Firefox user 12792262, 23 days ago
- Rated 5 out of 5by TechR, 25 days ago
- Rated 1 out of 5by Firefox user 19116250, a month agoI cannot add a 1Password account to the extension if it has MFA enabled on it. When trying, the extension setup simply sends me to the 1 Password Web UI and does not store the account in the extension.