Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
Review by cwild
Rated 1 out of 5
by cwild, 10 months agoWhen opening the extension, I suddenly have to agree that Nordpass collects information that violates my privacy. If I don't agree, I have to remove the extension! (Copied from another review).
Besides that, I've only had problems so far. The new extension won't let me log in and seems to get stuck loading.
Before that, no Firefox extension for weeks.
This software is a pure mess.
DON'T
BUY/USE
IT
I'm going to find another provider ASAP.
Besides that, I've only had problems so far. The new extension won't let me log in and seems to get stuck loading.
Before that, no Firefox extension for weeks.
This software is a pure mess.
DON'T
BUY/USE
IT
I'm going to find another provider ASAP.
Developer response
posted 10 months agoHi! We understand your frustration with the consent that we present you. In terms of your data, nothing has changed. The mentioned information is collected in order to provide the key functionality - mainly autofill and autosave, where we need to collect information such as email and website addresses. This data is securely encrypted and is not reachable to us, but if the consent is not given to process this data in an encrypted form, we cannot offer a critical functionality of our extension as it simply becomes unusable.
The reason you see the consent now, but not before, is that Mozilla currently requires it to be presented to extension users and a consent must be given in order to provide the service. Without the consent, we cannot provide it. This is a requirement to all password managers (some still to refuse to apply it).
We leave up to the user to decide if they want to share the interaction with extension data and this consent is unchecked by default.
The reason you see the consent now, but not before, is that Mozilla currently requires it to be presented to extension users and a consent must be given in order to provide the service. Without the consent, we cannot provide it. This is a requirement to all password managers (some still to refuse to apply it).
We leave up to the user to decide if they want to share the interaction with extension data and this consent is unchecked by default.
983 reviews
- Rated 5 out of 5by Firefox user 19607604, 19 hours ago
- Rated 5 out of 5by Firefox user 19575835, 2 days ago
- Rated 5 out of 5by Al Rosenkranz, 3 days ago
- Rated 3 out of 5by Firefox user 17556443, 3 days ago
- Rated 4 out of 5by Firefox user 16703473, 4 days ago
- Rated 5 out of 5by Pavel, 5 days ago
- Rated 5 out of 5by Firefox user 19596665, 7 days ago
- Rated 5 out of 5by Firefox user 14727816, 7 days ago
- Rated 5 out of 5by Firefox user 17884835, 10 days ago
- Rated 5 out of 5by Firefox user 18330014, 12 days agoI have been using Nord Pass for over a decade and love it. Seamless usage with my iPhone App, too. Just a thumb print... It's a lifesaver, or atleast a mood enhancer!
Developer response
posted 9 days agoHi! 😊 Wow, over a decade of trust! Thanks for the wonderful feedback and for making NordPass a part of your journey. We're thrilled to be your lifesaver and mood enhancer! - Rated 5 out of 5by Firefox user 16309128, 12 days ago
- Rated 5 out of 5by Firefox user 18550013, 14 days ago
- Rated 5 out of 5by Firefox user 19583966, 15 days ago
Developer response
posted 16 days agoWir freuen uns sehr über Ihr Feedback! Vielen Dank, dass Sie sich für uns entschieden haben.- Rated 4 out of 5by wman, 17 days agoGreat password manager, only 4 stars because the autofill sometimes bugs out and won't recognize the log in form.
Developer response
posted 16 days agoHello! Thank you for sharing your feedback. May we ask if you could try updating or reinstalling the extension and clearing cache of your browser? In case the issue persists, please reach out to our team at support.nordpass.com and we'll be glad to look into the issues in more detail! - Rated 5 out of 5by Firefox user 17820045, 18 days ago
- Rated 3 out of 5by Chris, 19 days agoGenerally good. 3/5 because the Windows experience sucks, but the Mac experience is better. On Windows, no matter what settings I select, I must always agree to the exact same privacy question every single time my browser re-opens, and then enter my email, and then it remembers my "log me back in" setting after doing all of those steps. Misclicking once will uninstall the entire add-on, which is even more annoying. I understand presenting privacy settings to users, but seriously, I have agreed no less than one hundred times to the exact same question, where declining also uninstalls in the same click. The Autofill is very useful for my annoying-to-type passwords, so I really hate not having a browser extension for that aspect of PW management.
Developer response
posted 19 days agoHello there. We’re terribly sorry about it! We’re sure it can be resolved with our support team at support.nordpass.com. Our team would be happy to take a closer look into your case and help out! They are available 24/7. - Rated 5 out of 5by Firefox user 15453731, 19 days ago
- Rated 4 out of 5by Spude, 19 days ago
- Rated 5 out of 5by Firefox user 19575985, 19 days agoI have replaced my previous password manager with NordPass. NordPass works extremely well and didn't take long to get used to. Very satisfied!
Developer response
posted 19 days agoYour satisfaction is our top priority, and we're delighted to have achieved that with your five-star review! - Rated 5 out of 5by zaupa.lucas, 21 days ago
- Rated 5 out of 5by sjin07, 21 days ago
- Rated 5 out of 5by Firefox user 13225696, 21 days ago
- Rated 5 out of 5by Firefox user 17137476, 22 days agoFive years+ using this service. Went from most underrated free tier password manager (many premium features on the free tier) to paid tier to use on multiple devices. ZKA, device sync, passkeys, credit cards, and addresses for the most affordable price. Certainly improved over time. 🫡
Developer response
posted 22 days agoYour review brightened our day! We're committed to delivering excellent service, and we're glad you noticed. Stay safe!