Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by Firefox user 14483485
Rated 1 out of 5
by Firefox user 14483485, 7 years agoV2.8.4 Update - still frequent disconnects (not as bad as before), but reverting back to the stable V0.9.21 - I cannot afford for a site to half load then the VPN drop connection - this is not good for security - This is firefox fully updated with NO other add-ons or plugins.
Update for V2.6.3 - Still not usable. Connects, then prompts for username/password (firefox dialogue), can maybe access a single site, then after a few seconds dialogue says Failed to Connect, please try later. This is now every version except the initial release that does not work for me. Initial release still works perfectly with no issue, so back to that one again....... Original Review: Latest two updates (2.4 and 2.41) not usable for me. Logging in and connecting keeps kicking me out saying 'session limit exceeded, try again in 15 minutes'. Have logged with support, but meanwhile have reverted back to v0.9.21 which does have this issue and keeps me logged in with issues.
Update for V2.6.3 - Still not usable. Connects, then prompts for username/password (firefox dialogue), can maybe access a single site, then after a few seconds dialogue says Failed to Connect, please try later. This is now every version except the initial release that does not work for me. Initial release still works perfectly with no issue, so back to that one again....... Original Review: Latest two updates (2.4 and 2.41) not usable for me. Logging in and connecting keeps kicking me out saying 'session limit exceeded, try again in 15 minutes'. Have logged with support, but meanwhile have reverted back to v0.9.21 which does have this issue and keeps me logged in with issues.
Developer response
posted 7 years agoOur sincere apologies for this inconvenience. We're working on this issue and hope to resolve it as soon as possible.
2,610 reviews
- Rated 5 out of 5by lipesc, 4 days ago
- Rated 5 out of 5by Firefox user 13197816, 7 days agoYou can never have too much security while browsing the web.
Developer response
posted 7 days agoHello and thank you for your review! We absolutely agree, staying secure online is always worth the extra layer. -Neo - Rated 1 out of 5by T30752, 7 days agoCan't get this to work in firefox on any of my actual computers. Quick connect fails every time and the troubleshooting page is no help :/
Works fine on my phone.Developer response
posted 7 days agoHello. We are sorry to hear that. If the connection is not possible on any of the computers, it can suggest that something may be interfering with the normal functionality of our service. Please contact our support team at support@nordvpn.com for assistance. -E.G. - Rated 1 out of 5by Firefox user 19218143, 8 days ago
- Rated 4 out of 5by Firefox user 19202867, 13 days ago
- Rated 5 out of 5by FeFDBi, 14 days ago
- Rated 1 out of 5by centurion 2000, 17 days ago
- Rated 5 out of 5by duckpond34, 19 days ago
- Rated 1 out of 5by ModiMagic, 21 days ago
- Rated 5 out of 5by Firefox user 17999287, 23 days ago
- Rated 5 out of 5by José Adriano Santos Santana, 25 days ago
Developer response
posted a month agoЗдравствуйте! Не могли бы вы связаться с нашей службой поддержки по адресу support@nordvpn.com? Если да, не могли бы вы дополнить свой отзыв, указав идентификатор полученного вами тикета? Мы будем рады более подробно разобраться в ситуации! -L.L.- Rated 5 out of 5by DiamondS68, a month ago
- Rated 5 out of 5by Firefox user 15342373, a month ago
- Rated 5 out of 5by Azariah Itoje, a month ago
- Rated 1 out of 5by Jaba, a month agoВ россии не работает. Работало раньше если через другое расширение VPN подключить Nord. Но сейчас у меня умерло другое расширение и Nord я просто не могу запустить. Нужен другой VPN чтобы запустить этот VPN. Д - Дурка. И он у меня еще месяц оплачен, но я не могу его использовать. Будьте дружелюбнее к русским
Developer response
posted a month agoЗдравствуйте. Мы приносим свои искренние извинения за причиненные неудобства. Подключение из России может быть сложным из-за местных ограничений. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support@nordvpn.com, они помогут вам разобраться в ситуации и сделают все возможное, чтобы помочь вам. -E.G. - Rated 2 out of 5by sas, a month agoI've been fighting with this app for 3 years. 70% of the time it's completely useless and 30% of the time it works perfectly. The people who make this app are the most amateur developers in the world. In addition to the fact that it's so slow that most of the tabs don't open, many websites block it when it's on (not because of nordvpn IP). And what's extra irritating is the daily login. Very amateur team...
Developer response
posted a month agoHello. We apologize for all the inconvenience, this is certainly not the experience we aim to provide. If you're using the NordVPN application, please try switching between the available connection protocols and testing different servers to access the websites. If you're using the browser extension, reinstalling it might help. In any case, we recommend contacting our support team at support@nordvpn.com, they will gather the necessary details and assist you further. -E.G. - Rated 5 out of 5by Claudiu, a month ago
Developer response
posted a month agoHello. We're excited to leave you satisfied with our service speeds as it's of high importance to bring the best and effortless experience! If anything, please do not hesitate to reach out to us at support.nordvpn.com. -Neo- Rated 5 out of 5by Varemi, a month ago
- Rated 5 out of 5by Firefox user 19101199, a month ago
- Rated 1 out of 5by noname, a month ago
Developer response
posted a month agoHello. We are sorry to hear that! Please do not hesitate to reach out to us at support@nordvpn.com with more information about this issue, and we will do our best to help you out. -N.F.- Rated 5 out of 5by Firefox user 18529026, a month ago