Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,581 reviews
- Rated 5 out of 5by Firefox user 15413607, 4 years ago
- Rated 1 out of 5by Soar, 4 years agoDespite a lot of issues with this extension, for example with exclusion lists, it's not free and costs some money!
With Mozilla Multi-Account Containers enabled this addon can't handle a "Bypass list".Developer response
posted 4 years agoHello. Yes, our service is paid. However, it would be great if you could specify the issues you are currently experiencing with our browser extension (including the exclusion lists) so we could help you out on resolving these issues. We would be more than glad to help! -A.S. - Rated 1 out of 5by allenella, 4 years agoTicket number was #9093424.
This extension doesn't work with Firefox. Once you are logged in and connected to a server, the websites gives a connection error. After chatting with Live Chat team, there was no resolution reached. It is better to stick to the Desktop App over the extension.Developer response
posted 4 years agoHello and thank you for providing the Ticket ID! Unfortunately, as mentioned by our support team, it might be difficult to connect using the Proxy extension on networks that have restrictions and it is better to use the VPN connection (client) instead, as it can overcome such restrictions. Nonetheless, we do appreciate your feedback and will forward it to our dedicated team so the further improvements can be made for the browser extension. -A.S. - Rated 2 out of 5by Firefox user 16995006, 4 years ago
- Rated 5 out of 5by Masood Alam Shah, 4 years ago
- Rated 5 out of 5by Firefox user 12370255, 4 years agoThis extension works well for those who already have a NordVPN subscription.
- Rated 1 out of 5by Peter Deege, 4 years ago
- Rated 5 out of 5by LoNo, 4 years ago
- Rated 2 out of 5by Hocuspocus123, 4 years ago
- Rated 2 out of 5by Firefox user 16796146, 4 years agoNord Vpn is GREAT.... Yet, the extension on firefox keeps loading as it needs to connect to the service so I can log in.... It never loads it just continually spins the wheel waiting to connect.
I have tried disabling it, re-enabling it still does not work..Developer response
posted 4 years agoHello. We're sorry to hear about the trouble. We recommend contacting our support team via live chat at support.nordvpn.com for them to check the issue. - M.M. - Rated 2 out of 5by Firefox user 12993536, 4 years ago
- Rated 1 out of 5by Speedtospare, 4 years agoFirefox browser extension gets error for login connection.
Developer response
posted 4 years agoHello. We're sorry to hear about the trouble. Please try contacting our support team via live chat for them to check the issue. You can reach them 24/7 at support.nordvpn.com. - M.M. - Rated 1 out of 5by fretyno, 4 years ago
- Rated 4 out of 5by IanR, 4 years ago
- Rated 1 out of 5by Bangin, 4 years agoObwohl ich einen zwei Jähigen Vertrag bei NordVPN habe, wird meine IP Adresse im Browser mit der Erweiterung von NordVPN nicht geändert! Außerdem muss ich jede zu besuchende Seite auf der Bypass List hinzufügen, damit ich überhaupt die Seite besuchen kann und weitern bleibt meine IP Adresse öffentlich!
Developer response
posted 4 years agoHallo. Es tut uns leid, von Ihren Erfahrungen mit unserem Service zu hören. Bitte kontaktieren Sie unser Support-Team über den Live-Chat unter support.nordvpn.com, damit es das Problem beheben kann. - M.M. - Rated 5 out of 5by Firefox user 14276848, 4 years ago
- Rated 1 out of 5by cryvage, 4 years agoIt never says you need a payment account for using this extension. There are no free features at all nor any trial period. Nothing. I understand you want money. But you should say that BEFORE I install your extension.
Developer response
posted 4 years agoHello! Our application and extension on all Operating Systems such as Android, Windows, MacOS, iOS is free, but the service itself is paid in subscription model. We do as well offer a free 7-day trial period available via Google Playstore and a 30-day money back guarantee so you could test our service risk free! -Neo - Rated 4 out of 5by Firefox user 17043053, 4 years agoIt gets better. the most demanded feature -- whitelisting (i.e. when vpn is active and used only with listed sites, which is the most sensible mode in a case when your government breaks the Internet part by part) is absent, though blacklisting was added lately. There was some problems with UI (I needed to relogin sometimes), but overall not bad, get things done.
Developer response
posted 4 years agoHello. We do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions of requests, feel free to contact us at support.nordvpn.com or Twitter @NordVPN. -Neo - Rated 3 out of 5by Rods, 4 years ago
- Rated 1 out of 5by Martin Cleaver, 4 years agoI have no idea what happened, but since a recent update, NordVPN has stopped working in Firefox. It looks as if it running (blue crescent with green country name) but it is obviously not connected (to the BBC).
Developer response
posted 4 years agoHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Rated 4 out of 5by Firefox user 17030226, 4 years ago
- Rated 1 out of 5by Sangha, 4 years agoUnusable. It takes several seconds for a site to be displayed while it is immediate with the NordVPN software.
Developer response
posted 4 years agoHello. We're sorry to hear about the trouble. Please contact our support team for the to check the issue. You can reach them via live chat at support.nordvpn.com. - M.M. - Rated 1 out of 5by Firefox user 17014663, 4 years agonot working.. everytime i tried to connect it's says Couldn't connect.
We're trying again…
It should take a few seconds..
Couldn't connect
It looks like you've reached the limit for connection attempts. Try connecting again in 10 minutes.
If you haven't been connecting to VPN multiple times recently, your session might have expired. Log out and log back in, and then try connecting again. - Rated 1 out of 5by Firefox user 17007561, 4 years ago
- Rated 1 out of 5by DT, 4 years agoWon't log me in to the app. Keeps spinning the wheel on the login screen. The version for Brave works though.
Developer response
posted 4 years agoHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo