Reviews for VPN VeePN - Free VPN for Firefox
VPN VeePN - Free VPN for Firefox by VeePN
1,348 reviews
- Rated 1 out of 5by Jefferson Castillo, 10 months agoIf I could give a 0, I would. One month ago I tried it in Free mode and in worked. I decided to purchase a year of service and up to this moment, I am not allowed to connect to servers in Premium mode. I raised a Support Request on July 30th (almost one month ago) and I haven't received a resolution to this matter. A couple of days ago I requested a REFUND to VeePN and they haven't even replied to my request. Bad service. Bad customer support as well. This is what you will face if you run into issues. DO NOT RECOMMEND.
Developer response
posted 10 months agoHi there! We apologize for the inconvenience if the extension is not working for you. Please reach out to us at support@veepn.com and include 'Mozilla Firefox Review' in the subject line so that we can assist you promptly. Sincerely, Alex Customer Support Team - Rated 5 out of 5by Firefox user 18577008, a year ago
- Rated 1 out of 5by Firefox user 13558368, a year ago
- Rated 1 out of 5by Riko_Crimea, a year ago
- Rated 5 out of 5by Григорий, a year ago
- Rated 5 out of 5by Firefox user 18561939, a year ago
- Rated 1 out of 5by anndie, a year ago
- Rated 2 out of 5by Firefox user 14496115, a year agoit was probably the best vpn i've used. but now it's blocked in russia, so there's no connection to any of servers. and I don't think that's ok for the apps designed to bypass the local restrictions.
Developer response
posted a year agoHi!
We're sorry to hear that the extension isn’t working for you. Please contact us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Daiana
Customer Support team Developer response
posted a year agoHi!
Please, note that we do not collect any sensitive data. More details can be found on your Privacy Policy page.
In case you have any additional questions or concerns, please, email us at support@veepn.com and include "Mozilla Firefox Review" in the email's subject. We would be happy to answer all your questions.
Best regards, Daiana
Customer Support Team.- Rated 1 out of 5by Merian_2009, a year agoШлак нерабочий после того как путин выиграл 3000 вместо 3 млн ....
- Rated 5 out of 5by mah, a year ago
- Rated 1 out of 5by Firefox user 18541214, a year ago
- Rated 1 out of 5by Firefox user 15196222, a year ago
- Rated 5 out of 5by Andrey, a year ago
- Rated 1 out of 5by Firefox user 17239220, a year agoВообще не подключается. Зачем предлагать не рабочий сервис
Developer response
posted a year agoHi.
We're sorry to hear that you have faced with connection. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Lucas
Customer Support Team - Rated 5 out of 5by Mutaz Awad, a year ago
Developer response
posted a year agoHi,
We're sorry to hear that the extension isn’t working for you. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Nikolas
Customer Support Team- Rated 2 out of 5by j1mster, a year ago
- Rated 2 out of 5by Firefox user 14251302, a year agoНе работает на столько, что даже не устанавливает соединение. Просто не включается.
Developer response
posted a year agoHi,
Thank you for your feedback. We're sorry to hear that you're having trouble with the extension not connecting. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Nikolas
Customer Support Team Developer response
posted a year agoHi!
We regret to hear that the extension did not meet your expectations. Please don't hesitate to contact us at support@veepn.com for dedicated assistance. Make sure to reference 'Firefox Store Reviews' to expedite the process.
Best regards,
Alex
Customer Support TeamDeveloper response
posted a year agoHello,
We apologize that the extension didn't work for you. Please contact us at support@veepn.com for assistance. Be sure to mention 'Firefox Store Reviews' to help us identify your case faster.
Best regards,
Alex
Customer Support TeamDeveloper response
posted a year agoHi Edwardson. We are sorry to hear that the extension didn't work for you. Please reach out to us at support@veepn.com so we can assist you. Don't forget to mention 'Firefox Store Reviews' for faster identification.
Sincerely, Nikolas
Customer Support Team- Rated 1 out of 5by Firefox user 12857698, a year agoБесполезный, неработающий кусок говна уже несколько месяцев этот балласт висит мертвым грузом и них.я не хочет соединять ни с одним прокси. Удаляю
Developer response
posted a year agoHi! I am sorry to know that you consider our extension in a such way. Is it possible for you to share more details regarding the issue that you have faced? We would be happy to assist you!
Please, email us at support@veepn.com and include "Firefox Review" in the email's subject.
Best regards, Lucas, VeePN Support. - Rated 3 out of 5by Firefox user 14178381, a year agoРасширение заработало, но подключается мягко говоря через раз и не ко всем серверам, совсем не то, что было до мая 2024-го. Будем надеяться, что поправят, приложение всё-таки было хорошее.
Developer response
posted a year agoHello,
We acknowledge receipt of your feedback and express regret for any inconvenience resulting from the recent update. To facilitate a thorough resolution of the issues, we kindly request that you provide detailed information regarding the encountered challenges. For prompt assistance, please contact our support team at support@veepn.com .
Your prompt response is anticipated.
Best regards,
Alex
VeePN Support