Reviews for Rakuten: Get Cashback For Shopping
Rakuten: Get Cashback For Shopping by Rakuten
Review by BossBully80
Rated 1 out of 5
by BossBully80, 3 years agoI found a sale on a supplement I've been looking for that's been aout of stock a good bit lately. The supplement is NAC (N-Acetylcysteine) and it was $17 and some change where it's normally $25. That's a big savings when you have children! Anyway, I forgot this flipping thing was on my browser and when I went to purchase, the page refreshed and I was getting charged 23.17 a bottle! I asked the customer service what the heck was happening and they suggested I try to turn off this app. The price dropped to 19 and some change but that was NOT the original discount. I WILL be writing a serious complaint tomorrow because that pitiful little cash back in whatever 'credits' to jack me around like that is BS. I believe it is probably bordering on illegal!
Developer response
posted 3 years agoWe're sorry to hear you've had this experience with us. Please reach out to us at socialhelp@rakuten.com so we can look into this for you.
901 reviews
- Rated 5 out of 5by Firefox user 19006624, 2 months ago
- Rated 5 out of 5by Ann, 3 months ago
- Rated 1 out of 5by Firefox user 19026091, 3 months agoThis used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Developer response
posted 3 months agoIf you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you. - Rated 5 out of 5by Firefox user 16761587, 3 months ago
- Rated 5 out of 5by mbgoss, 3 months ago
- Rated 5 out of 5by Kevin, 3 months ago
- Rated 1 out of 5by Firefox user 16471973, 3 months agoIt said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Developer response
posted 3 months agoOh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out. - Rated 5 out of 5by Firefox user 17377984, 4 months ago
- Rated 5 out of 5by carrie, 4 months ago
- Rated 5 out of 5by Firefox user 18971339, 4 months ago
Developer response
posted 4 months agoIt sounds like our extension might not be pinned to the toolbar. Click the "puzzle piece" icon, then click "Pin to toolbar", to get our extension pinned back to your browser.- Rated 4 out of 5by Firefox user 17059814, 5 months ago
- Rated 5 out of 5by KBlack69Z, 5 months ago
- Rated 5 out of 5by Firefox user 15687146, 5 months ago
- Rated 5 out of 5by Firefox user 18903820, 5 months ago
- Rated 1 out of 5by Firefox user 18849742, 5 months ago
- Rated 5 out of 5by Firefox user 18896728, 5 months ago
- Rated 4 out of 5by Firefox user 18175085, 5 months ago
- Rated 5 out of 5by Firefox user 18859324, 6 months ago
- Rated 5 out of 5by Firefox user 18872538, 6 months ago
- Rated 5 out of 5by Firefox user 18868426, 6 months ago
Developer response
posted 6 months agoThank you! We're all about giving our Members the best Cash Back offers and deals out there. Happy Shopping!- Rated 4 out of 5by Kelvin, 6 months ago
- Rated 5 out of 5by Firefox user 14631537, 6 months ago