Reviews for LastPass Password Manager
LastPass Password Manager by LastPass
Review by RichardK
Rated 1 out of 5
by RichardK, 2 years ago2 months later (9/27/23)
STILL a pain to use
Bug reports are never acknowledged. LastPass simply does not care about free users.
And reviews now also indicate that even premium users are unhappy. Wow.
Way to run a company.
3 months later
STILL unusable. Have left bug reports, chatted with them through Facebook. Their only "fix": reload. They don't seem to be interested in fixing.
original review
Used LP for years on both Chrome and FireFox - both on Mac OS. Using latest versions of browsers and of the extension but LP simply no longer works with Firefox. Seems to no longer want to remember its settings (about not offering to remember addresses, payment info and some other stuff).
UNUSABLE now with FireFox. Looking for an alternative so I can port my countless IDs and passwords to something else.
Still seems to work OK on Chrome but hopefully I can find something that will work on both, like LP.
STILL a pain to use
Bug reports are never acknowledged. LastPass simply does not care about free users.
And reviews now also indicate that even premium users are unhappy. Wow.
Way to run a company.
3 months later
STILL unusable. Have left bug reports, chatted with them through Facebook. Their only "fix": reload. They don't seem to be interested in fixing.
original review
Used LP for years on both Chrome and FireFox - both on Mac OS. Using latest versions of browsers and of the extension but LP simply no longer works with Firefox. Seems to no longer want to remember its settings (about not offering to remember addresses, payment info and some other stuff).
UNUSABLE now with FireFox. Looking for an alternative so I can port my countless IDs and passwords to something else.
Still seems to work OK on Chrome but hopefully I can find something that will work on both, like LP.
8,913 reviews
- Rated 2 out of 5by Firefox user 18764059, 16 days ago
- Rated 3 out of 5by EcceNux, 16 days agoSadly, the new versions are broken. The last working version is 4.138.3 (from January 2025). I hope LP takes care of the problems. Thankfully, the downgraded version works fine :)
- Rated 4 out of 5by Denis, 16 days ago
- Rated 1 out of 5by theTinker, 17 days ago
- Rated 1 out of 5by Firefox user 16029745, 18 days agoSo a fun thing that happens with LastPass is that a) it forces sites to reload and frequently breaks login pages, so that I have to disable the extension to log into my bank (for example). It also breaks its own site, so that I can't access my vault without reinstalling the extension and clearing my cookies/cache. Which WERE just annoying, but when I had the audacity to change my phone number meant that I couldn't access my vault to update it, then couldn't use the extension at all (because I couldn't do the 2FA). Support has been actively making it worse and asking for proof of account ownership that's either a) impossible (receipt for payment), b) deeply insecure and exploitable (a photo of my face + my ID by email), or c) frankly insane (enterprise/federal-level identity verification services). Heads up: do NOT send a photo of your face with your legal identification by email unless you REALLY want your identity stolen!
- Rated 2 out of 5by Rz, 19 days agoI personally didn't experience too many problems using LP for years. Although the forced-sign outs every so often + not being able to sign in on more than one device at a time was a big inconvenience. After all the security concerns, I decided to delete my account and switch password-managers.
- Rated 1 out of 5by JCN, 19 days ago
- Rated 5 out of 5by Firefox user 19145409, 22 days ago
- Rated 4 out of 5by Firefox user 19094018, 23 days ago
- Rated 4 out of 5by Firefox user 17311352, 23 days ago
- Rated 5 out of 5by LawDog, a month ago
- Rated 1 out of 5by Firefox user 19127907, a month agoDo a search on "LastPass breaches" to see the problem. Put simply, LastPass has demonstrated that its security infrastructure — both software and DevOps — is not robust enough to warrant trust.
Moreover, its management appears substantially more interested in minimising negative publicity than ensuring client safety. In short, LastPass cannot and should not be entrusted with your passwords. I used them for over a decade, but have now moved to the open-source BitWarden.
It was a suprisingly smooth transfer, apart from having to change all the passwords that LastPass's breaches compromised. - Rated 5 out of 5by Firefox user 14629144, a month ago
- Rated 5 out of 5by Firefox user 14123202, a month ago
- Rated 5 out of 5by Firefox user 15564935, a month ago
- Rated 4 out of 5by Firefox user 19116058, a month ago
- Rated 5 out of 5by Firefox user 13603694, a month ago
- Rated 5 out of 5by dischell, a month ago
- Rated 4 out of 5by Connie Salo, a month ago
- Rated 4 out of 5by SAM HINDI, a month ago
- Rated 2 out of 5by dduran1210, a month ago
- Rated 5 out of 5by Firefox user 18471352, a month ago
- Rated 1 out of 5by Tim Harrap, a month ago
- Rated 4 out of 5by thane, a month ago