Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
Review by Rainkeltoia
Rated 1 out of 5
by Rainkeltoia, a year agoExtension is utterly broken - freezes Firefox and stops it from sending data, then the extension crashes. Support is a joke, asks for logs and doesn't read them, blaming the browser. This is the most recent update to the extension, it used to work just fine. It appears to have not undergone testing prior to release.
Developer response
posted a year agoHello Rainkeltoia,
I’m really sorry to hear about the issues you've been facing with our extension causing Firefox to freeze and crash. This is certainly not the level of quality we aim to deliver. Thank you for taking the time to send us the logs. I want to assure you that we do review all logs submitted to us; however, identifying and resolving software conflicts can sometimes be complex and with limited outcomes.
We are committed to improving the extension and ensuring it functions as smoothly as it did before. Our development team is working on these problems and we appreciate your patience as we sort this out.
I’m really sorry to hear about the issues you've been facing with our extension causing Firefox to freeze and crash. This is certainly not the level of quality we aim to deliver. Thank you for taking the time to send us the logs. I want to assure you that we do review all logs submitted to us; however, identifying and resolving software conflicts can sometimes be complex and with limited outcomes.
We are committed to improving the extension and ensuring it functions as smoothly as it did before. Our development team is working on these problems and we appreciate your patience as we sort this out.
719 reviews
- Rated 4 out of 5by Firefox user 14292292, 5 hours ago
- Rated 5 out of 5by Firefox user 18400952, a day ago
- Rated 5 out of 5by Firefox user 18827899, 2 days ago
- Rated 5 out of 5by Sylvie R, 3 days agoConnexion rapide. Fonctionne à merveille pour remplir les champs.
- Rated 5 out of 5by Dave, 8 days ago
- Rated 5 out of 5by Firefox user 18443896, 8 days agoSaves a lot of time and frustration with forgotten passwords,also knowing it is safe and secure.
- Rated 5 out of 5by Firefox user 15764804, 9 days ago
- Rated 5 out of 5by Filipe Silveira, 9 days ago
- Rated 5 out of 5by Andrew, 10 days ago
- Rated 5 out of 5by JoaoVictorCordeiro, 10 days ago
Developer response
posted 11 days agoHi! Thanks for sharing your thoughts. We understand your concern about memory usage. Our team is keen to optimize performance. If you're experiencing significant issues, please reach out to support@nordpass.com for personalized assistance.- Rated 1 out of 5by Firefox user 18937095, 13 days ago
- Rated 5 out of 5by Firefox user 13519377, 14 days ago
- Rated 4 out of 5by Firefox user 13344702, 14 days ago
- Rated 5 out of 5by ArkhanGoF, 16 days ago
- Rated 1 out of 5by Firefox user 18612595, 16 days ago
- Rated 4 out of 5by Firefox user 16171482, 16 days ago
- Rated 5 out of 5by HJ, 18 days ago
- Rated 5 out of 5by WyseSousa, 18 days ago
- Rated 4 out of 5by Firefox user 11650452, 19 days ago
- Rated 5 out of 5by Firefox user 18883002, 22 days ago
- Rated 5 out of 5by Firefox user 18880036, 22 days agoOut of the five password managers I have tried, its been by far the easiest and most reliable. Admittedly, I'm new to password managers, and with the exception of Ipass all the others have been additions to internet security packages, and I have found them lacking, with intermittent failings, but Nordpass has never failed me over the last 18 months. It works on my linux pc's just as well as Windows, and even has a non web browser (stand alone) version for networking logins. The email masking feature is a really useful feature meaning I dont have to share my email address with everyone and helps to stop spam.
- Rated 5 out of 5by Firefox user 18920679, 22 days ago
- Rated 5 out of 5by Obeewhon, 22 days ago