Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,544 reviews
- Rated 1 out of 5by Firefox user 18138598, a year agoUsed to be pretty good. Now the speed is capped on extension. If you go to speedtest.net it will show fast speed. However other test websites or actual file download is capped at exactly 10mb/s. You can see that the speed will briefly exceed 10mb/s then push back down. If you download 2 files, each files will only download at 5mb/s. This has been going for months. So much with their "no cap".
Developer response
posted a year agoHello. We do not have no type of restrictions on bandwidth of any kind. We'd recommend contacting our support team via live chat or email for them to look into your issue in more detail. We're available 24/7 at https://nordvpn.com/contact-us/ -Neo - Rated 5 out of 5by Firefox user 14487727, a year agoI have been a Nord fan for ages. I now have VPN included (aka free) as part of my 'big' yellow data protection package so am always readings comparative reviews and Nord still dominates. So am paying for it. Nord have improved and simplified the interface greatly, making it easy to use across all devices.
- Rated 5 out of 5by Firefox user 16735839, a year ago
- Rated 5 out of 5by Firefox user 18136493, a year ago
- Rated 2 out of 5by Kate, a year ago
- Rated 5 out of 5by Firefox user 14163595, a year ago
- Rated 5 out of 5by Firefox user 18130607, a year ago
- Rated 5 out of 5by Ghazghul14, a year ago
- Rated 5 out of 5by Stefanie, a year agoSeems very fast and efficient, and I'd say less clunky than using the Nord application. Which is fine if you mostly use Firefox as your browser of choice.
- Rated 5 out of 5by Dario Izquierdo, 2 years ago
- Rated 5 out of 5by Firefox user 17391869, 2 years ago
- Rated 1 out of 5by Firefox user 18110472, 2 years ago
- Rated 3 out of 5by Kased, 2 years agoUsed to work fine. Completely broken now.
Can't even sign in anymore.
edit: they fixed their sh*t and it's working again just fine.Developer response
posted 2 years agoHello. Could you please try reinstalling our extension and clearing the cache of your browser? In case if the issue persists, please contact our team via live chat or email at https://nordvpn.com/contact-us/. Thank you! -Neo - Rated 1 out of 5by Limo, 2 years agoIt can't be a coincidence that many people besides me have been experiencing massive losses in speed for a few days now. Fix your add-on. After all, we pay money for it
Update: Contacting the support is frustrating.
Summed up: clearing cache, reinstalling NordVPN add-on and deactivate other add-ons. Despite my messages about many others having the same problem, the supporter didn't think about the NordVPN update as the cause of the problem.
I hope, there is a bug fix coming soon. Otherwise I'll look for a reliable vpn provider.Developer response
posted 2 years agoHello there. We’re sure it can be resolved with our support team at support.nordvpn.com. Our team would be happy to take a closer look into your case and help out on the matter resolve! They are available 24/7. -G.M. - Rated 5 out of 5by Firefox user 11368638, 2 years ago
- Rated 5 out of 5by Firefox user 17958020, 2 years ago
- Rated 5 out of 5by Jan_Kol, 2 years ago
- Rated 5 out of 5by Firefox user 17747360, 2 years ago
- Rated 1 out of 5by Firefox user 17948208, 2 years agoA friend told me that I could simply add NordVPN as an extension on my Firefox rather than download the entire program onto my desktop computer system and it does the same thing. Ever since the last update, this extension slows Firefox right down to a crawl where the new tabs I do searches in or just click on a certain website in one of my bookmarks will not even show results whatsoever. I decided to turn off the extension, download the entire program and install it onto my computer system that shows in the system tray as it did before and Firefox works quickly like it did before I added the extension. Like so many have already said, this extension needs improvement to an update that will make it work as it should.
Developer response
posted 2 years agoHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Rated 1 out of 5by me2000, 2 years agounfortunately this add-on doesn't work in Saudi Arabia for months now , tested it on multiple connections / pcs , the only time this add on work if someone use VPN and hotspot then it will work , my guess is ISP blocking the connection
Developer response
posted 2 years agoHello! While extension may be restricted in your location due to the connection type, we'd recommend testing our application for your device instead. If you'd like assistance setting it up or had any questions, please do not hesitate to reach out via live chat or email at https://nordvpn.com/contact-us/. -Neo - Rated 1 out of 5by Firefox user 18089523, 2 years ago
- Rated 1 out of 5by Firefox user 17460453, 2 years ago
Developer response
posted 2 years ago你好呀。 我们很高兴听到这个! 如果您需要有关我们服务的任何帮助,请务必通过 support.nord-help.net 联系我们的支持团队,他们 24/7 全天候提供服务。 -G.M.- Rated 5 out of 5by Lucian8, 2 years ago
- Rated 5 out of 5by lewix, 2 years ago