Reviews for Mate Translate – translator, dictionary
Mate Translate – translator, dictionary by Gikken UG
Review by Firefox user 12510876
Rated 1 out of 5
by Firefox user 12510876, 8 years agoI got 1 issue after doing the update: No more translating, double click or right click to translate is useless, only a popup with LOADING.... shows up with nothing else
P/S1: Removing and installing it again helps nothing. Maybe this addon is not compatible with FF49
P/S2: 27th Sep, Just tried to reinstall FF48 and it's working again. This add-on doesnt work with FF49 anymore.
P/S1: Removing and installing it again helps nothing. Maybe this addon is not compatible with FF49
P/S2: 27th Sep, Just tried to reinstall FF48 and it's working again. This add-on doesnt work with FF49 anymore.
Developer response
posted 8 years agoPlease, try to go to troubleshooting information (burger icon in the toolbar -> question mark) and then, in the application basics table, click on "show in finder" in front of the profile header. In the opened directory, find a folder with name "storage" and then remove folder "chrome" from correspondingly "permanent" and "temporary" in there. After that, try to re-install.
I hope this might help.
If not, please contact us at contact@insttranslate.com for further investigation.
Thanks in advance and apologies for inconveniences.
I hope this might help.
If not, please contact us at contact@insttranslate.com for further investigation.
Thanks in advance and apologies for inconveniences.