Belgium eID by BOSA, Wouter Verhelst

3.3 Stars out of 5

647

306

173

467

1,686 reviews

Rated 1 out of 5
by Fourmet, 3 years ago
Doesn't work.

I am on Ubuntu 22.04LTS, have eid-mw and eid-viewer installed at their latest versions, 5.1.4. The viewer works fine, but the web plugin doesn't detect them.
Developer response
posted 3 years ago
This is because Ubuntu 22.04 LTS ships all browsers using the "snap" system, which doesn't work with the eID, as explained on https://eid.belgium.be/en/faq/why-it-not-possible-use-eid-software-snap-andor-flatpak#7636

The solution is simple: use a browser that is not shipped using snap. The above FAQ entry gives a few download links to browser versions that will work.
Rated 1 out of 5
by Etienne Françoise, 3 years ago
Rated 3 out of 5
by Firefox user 17467548, 3 years ago
Rated 1 out of 5
by Firefox user 13724092, 3 years ago
Rated 4 out of 5
by patrickver, 3 years ago
Rated 1 out of 5
by Firefox user 16855796, 3 years ago
Rated 5 out of 5
by Dany, 3 years ago
Rated 1 out of 5
by Firefox user 13443525, 3 years ago
My mother recently got a new passport which has a somewhat different format then the old passports. The eID plugin can not read it. I've updated the eID software, the eID viewer and I've the latest version of the eID plugin for firefox installed. Chrome can read it, the eID viewer can read the passport, just firefox cann't. Contacting the BOSA helpdesk is a nightmare. You get redirected to different parties (checking certificates of passport,...) there is no one-stop where you can get support if things doesn't work and still all software comes from BOSA. Time to rethink the way you deliver support!
Rated 5 out of 5
by janneke, 3 years ago
Rated 4 out of 5
by MAES, 3 years ago
Rated 1 out of 5
by Firefox user 17435548, 3 years ago
Rated 5 out of 5
by Firefox user 14405836, 3 years ago
super facile et rapide
Rated 1 out of 5
by Firefox user 16275988, 3 years ago
lukt eens, lukt dan niet, lukt dan terug, lukt nu terug niet. Om zot te worden... ook na upgrade... en upgrade lukt niet altijd of men zou steeds een nieuwe computers moeten aanschaffen enz... straat zonder eind!
Rated 4 out of 5
by Firefox user 13856575, 3 years ago
Rated 5 out of 5
by Firefox user 14330586, 3 years ago
Rated 1 out of 5
by Firefox user 17424612, 3 years ago
Rated 1 out of 5
by ANTROP, 3 years ago
infernal et inopérant
Rated 4 out of 5
by MELCHIOR, 3 years ago
Rated 5 out of 5
by Firefox user 17099031, 3 years ago
Rated 5 out of 5
by Firefox user 16070344, 3 years ago
Rated 4 out of 5
by Firefox user 16949117, 3 years ago
bien
Rated 1 out of 5
by Firefox user 17392768, 3 years ago
Ondanks alle hulp-pagina's werkt de eid-viewer niet. Waarom zorgen jullie niet dat er bij de installatie al de optie komt om een snelkoppeling aan te maken?! Het blijft bij iedere versie tobben. TIP: uitbesteden aan Google, die maken iets wat WERKT.
Developer response
posted 3 years ago
This is a review page for the eID Firefox add-on, which I'm assuming is not broken; it has nothing to do with the eID Viewer. Please do not confuse the two; undeserved bad reviews for the add-on has problematic results for the installability of this add-on.

Have you tried filing a support request at https://eid.belgium.be/nl/contact ? The people who receive submissions through that form will be happy to help you out.
Rated 4 out of 5
by Firefox user 14953434, 3 years ago
Rated 5 out of 5
by Daniel, 3 years ago
Rated 5 out of 5
by Firefox user 17372387, 3 years ago

Developer response

Developer response