Hi Sanya, we are deeply sorry for your dissatisfaction and concerns. In response to the issues you mentioned about spam and false information, we would like to emphasize the high importance we attach to customer privacy and information security. We will never intentionally mislead or deceive customers, and we take a number of steps to ensure our services live up to our promises. If you receive any spam that is not related to our services or feel that you are being interfered with unnecessarily, please report it to us immediately and we will take appropriate action as soon as possible. We firmly oppose any form of spam. If you have any questions, feel free to contact us at service@coupert.com.