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Reviews for Rakuten: Get Cash Back For Shopping

Rakuten: Get Cash Back For Shopping by Rakuten

4.5 Stars out of 5
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678
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82
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45
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Review by Stormy
by Stormy, 7 years ago
Shopping through Ebates add on has saved me money and frustration. I recommend Ebates to every online shopper.
882 reviews
  • by Lisa H., 10 hours ago
    It's usually the best deal.
  • by Kelvin, 5 days ago
  • by Firefox user 14631537, 5 days ago
  • by Michele, 8 days ago
    Great extension, saved over $300 so far

    Developer response

    posted 7 days ago
    We're thrilled to hear this! Enjoy that Cash Back!
  • by Firefox user 18835599, 17 days ago
  • by Airplayn, 19 days ago
    pain in the ass with little to no rewards

    Developer response

    posted 18 days ago
    We'd love to hear your feedback and address any concerns you have! Please reach out to our team at socialhelp@rakuten.com.
  • by 远离中共邪教快退出党团队, 19 days ago
  • by Bobbyp, a month ago
  • by rdp73667, a month ago
  • by Chris, a month ago
  • by Firefox user 18790568, a month ago
  • by Nicole, 2 months ago
  • by Donna, 2 months ago
  • by denise, 2 months ago
  • by Firefox user 18756958, 2 months ago
  • by Jacque1961, 3 months ago
  • by Firefox user 18719520, 3 months ago
  • by Firefox user 18706365, 3 months ago
    Crashes checkout at Aliexpress.com

    Developer response

    posted 3 months ago
    We're sorry you have had this experience shopping at AliExpress while using our Rakuten Browser Extension. Our extension, once activated, is there to track your eligible purchase made through AliExpress for Cash Back, and should not interfere with the any viewed page or the checkout process. All purchases are made directly with the merchant through their website. The extension is just there to help apply eligible coupons and to make sure your purchase tracks for Cash Back. If you believe our extension is interfering with the checkout process, please reach out to our team at socialhelp@rakuten.com so we can help you out.
  • by Firefox user 18693881, 3 months ago
  • by Firefox user 18700305, 3 months ago
  • by Firefox user 17490776, 3 months ago
    It worked before, but now it just keeps complaining about ad blocker even though I don't have one installed.

    Developer response

    posted 3 months ago
    We typically see these issues when our Members have any ad or internet traffic blocking extensions added and enabled in the browser they use to access our services or at the computer/network level when shopping from a laptop or desktop computer. This issue may also be caused by the anti-virus software you currently use. Updating the extensions, anti-virus software, or your router to trust Rakuten, in most cases, resolves these issues. For more help, please reach out to us at socialhelp@rakuten.com.
  • by SL, 4 months ago
    I'm new to this extension. It adds an obnoxious floating purple bubble on the right side of the screen that pops up on a bunch of websites and then asks me to "check for deals". This creates attention fatigue. A very poor UX choice by the company.

    Sure, I can click "disable for this session" or "disable for 30m" but I still shouldn't have to do that.

    So far after a month, I've earned zero dollars. Not worth the hassle.

    Developer response

    posted 3 months ago
    Thank you for this feedback about our Rakuten Browser Extension. We are sorry this new feature isn't to your liking. You can slide this "bubble" out of the way, up and down the viewed page. Like you are aware, it can be hidden for 30 minutes or hidden for the shopping session. If, for some reason, you find this feature is not ideal for how you like to shop, you can uninstall our extension and shop by visiting our website, Rakuten.com, directly or by shopping from our app on any iPhone, iPad, or Android device.
  • by Firefox user 17430646, 4 months ago
  • by Naif1987, 5 months ago
  • by aurpine, 6 months ago
    It used to work well but the latest update broke it. Clicking the extension doesn't do anything anymore and you can't activate so it's essentially useless. The bubble still shows up on pages though.
    Edit: tried reinstalling and it still doesn't work. There's something wrong with version 5.48.0

    Developer response

    posted 6 months ago
    You can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com