Reviews for Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping by Rakuten
858 reviews
- Rated 5 out of 5by Jeff Kerlen, 5 years ago
- Rated 5 out of 5by Firefox user 14416068, 5 years ago
- Rated 1 out of 5by Firefox user 14972482, 5 years agoAfter the update to Rakuten I have been unable to use the add-on. Whenever I click to activate I get prompted for credentials and taken away from the website. I thought the issue would be resolved by now - two weeks since I noticed the issue.
Developer response
posted 5 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. Please click through directly from Ebates.com for your shopping in the meantime. We'd like to do something special for you. Please email us at memberservices@ebates.com with the subject of your email "Firefox Button Assistance". - Rated 1 out of 5by r3dxk1ng, 5 years agoEver since firefox updated the ebates button no longer works and is pretty much useless. It asks me to log in and once I do and try to use it, it repeats the log in. Its as if it is a an older version of the button. Basically I am having the same problem with it as every other firefox user in these reviews. It has been going on for over 2 weeks now. Very dissapointed that it has not been resolved by now.
Developer response
posted 5 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. Please click through directly from Ebates.com for your shopping in the meantime. We'd like to do something special for you. Please email us at memberservices@ebates.com with the subject of your email "Firefox Button Assistance". - Rated 1 out of 5by Firefox user 12585061, 5 years agoSince last update it stopped working in Firefox. It shows a popup with only 1 button with no options to dismiss and when you press the button it always bring you to rakuten site and ask you to login. It's more than 2 weeks since the plugin is broken and nobody is doing anything. tried it on 2 computers and got the same behavior... In Chrome it's working fine.
Developer response
posted 5 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. Please click through directly from Ebates.com for your shopping in the meantime. We'd like to do something special for you. Please email us at memberservices@ebates.com with the subject of your email "Firefox Button Assistance". - Rated 5 out of 5by Firefox user 14968558, 5 years ago
- Rated 5 out of 5by Firefox user 14963907, 5 years ago
- Rated 1 out of 5by Firefox user 13114880, 5 years ago
- Rated 3 out of 5by Firefox user 14808073, 5 years agoAbout a week ago FireFox updated their browser and the Rakuten button which used to work well was no longer supported. It's been replaced by an older E button (Ebates) which is not functioning well. I've resorted to using the Rakuten button on Chrome until the R button is again available in FireFox. Very frustrating...
Developer response
posted 5 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. Please click through directly from Rakuten.com for your shopping in the meantime. We'd like to do something special for you. Please email us at memberservices@rakuten.com with the subject of your email "Firefox Button Assistance". - Rated 5 out of 5by Firefox user 14948728, 5 years ago
- Rated 1 out of 5by sunsetlover, 5 years agoNot working as of May 4, the FF mess date. It will flash on sites that are Ebates members, but it doesn't retain log in info. It brings you back to Ebates/Rakuten to sign in, every time you click on "activate cashback". One problem could be cookies. There's no ebates.com any more, it's now Rakuten.com. Come on Ebates, fix it.
Developer response
posted 5 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. Please click through directly from Ebates.com for your shopping in the meantime. We'd like to do something special for you. Please email us at memberservices@ebates.com with the subject of your email "Firefox Button Assistance". - Rated 5 out of 5by Firefox user 14947354, 5 years ago
- Rated 5 out of 5by Firefox user 14913828, 5 years ago
- Rated 5 out of 5by Firefox user 14919936, 5 years ago
Developer response
posted 5 years agoWe're happy to answer any questions you may have. Please feel free to reach out to us at any time by emailing memberservices@ebates.com- Rated 4 out of 5by Firefox user 14917352, 5 years ago
- Rated 5 out of 5by Firefox user 13477651, 5 years ago
- Rated 5 out of 5by Firefox user 14829579, 5 years ago
- Rated 1 out of 5by Firefox user 14799972, 5 years agoFor the Google extension I'd give this a 5 star but the Firefox one will not work for me. I installed it and when i go to a site it shows red around the icon and when I click the icon it just takes me back to the Ebates website to sign in again. Even though I am already signed in. Ive tried to uninstall and reinstall and it still won't work. It works fine in Chrome, this loop keeps happening in FF which stinks because I use FF as my primary browser.
Developer response
posted 5 years agoThank you for reporting this. Our team is actively working with Mozilla's Firefox to resolve this issue for our members. Please visit Ebates.com and click Shop Now for the store you would like to earn Cash Back with when using Firefox. Thank you for your patience and understanding. - Rated 5 out of 5by Firefox user 14799960, 5 years ago
- Rated 3 out of 5by 1MoreBoomer, 5 years ago
- Rated 5 out of 5by Firefox user 14798144, 5 years ago
- Rated 5 out of 5by Firefox user 14791346, 5 years ago
- Rated 5 out of 5by Firefox user 14783315, 5 years ago
- Rated 1 out of 5by Firefox user 14779228, 5 years agoI like Ebates, but this browser add-on is too overreaching. I don't need non-disappearing pop-ups on every merchant site I visit advertising the cash-back rate. Nor do I need to see cash-back offers in search results (I cannot believe this is touted as a feature). There is, apparently, no way to turn either of these features off? I'll still use the site, but this add-on is spam.
April 28 update: This response is telling. The button is an "R." I don't want activation hover on any site - is your solution to create a whitelist that covers all Ebates/Rakuten merchants? And there is no "Do not display Product Search Recommendations" option in the settings - https://s.put.re/FNnXcqat.pngDeveloper response
posted 5 years agoWe definitely want the Button to be helpful, not a nuisance. Here’s how to disable the pop-up reminders and search recommendations:
1. Click on the Cash Back Button icon (the “E”).
2. Click on “Settings” at the bottom of the drop-down that appears.
3. To hide the Activate Cash Back reminders, check the box for “Do not display Activation Hover on these sites.”
4. Enter the URLs of sites you don’t want reminders for. When you’re done, click "Save.”
5. You may also check the box "Do not display Product Search Recommendations"