Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
Response by NordVPN
Developer response
posted 10 months agoHello TimT,
Thank you for sharing your concerns, and I'm truly sorry to hear about the difficulties you've experienced with our updates and the Windows Hello feature. We definitely don’t want to make things more cumbersome for you.
It seems there might have been some confusion with the app versions. Our standalone extension does support Windows Hello as a login option, and it operates independently from the desktop app. If you’re encountering issues with this feature or if it’s not appearing as an option, we’d like to look into this.
Regarding the app flagging itself as a phishing threat, this sounds quite unusual, and we take such reports seriously. Could you provide more details about what you were doing when this happened?
If you’d like to discuss these issues in detail, please email us at support@nordpass.com. We’re eager to restore your confidence in our products and ensure a smoother experience.
Thank you for sharing your concerns, and I'm truly sorry to hear about the difficulties you've experienced with our updates and the Windows Hello feature. We definitely don’t want to make things more cumbersome for you.
It seems there might have been some confusion with the app versions. Our standalone extension does support Windows Hello as a login option, and it operates independently from the desktop app. If you’re encountering issues with this feature or if it’s not appearing as an option, we’d like to look into this.
Regarding the app flagging itself as a phishing threat, this sounds quite unusual, and we take such reports seriously. Could you provide more details about what you were doing when this happened?
If you’d like to discuss these issues in detail, please email us at support@nordpass.com. We’re eager to restore your confidence in our products and ensure a smoother experience.
628 reviews
- Rated 5 out of 5by Firefox user 14159374, 13 hours ago
- Rated 5 out of 5by lewnarrdw, 20 hours ago
- Rated 5 out of 5by nikos, a day ago
- Rated 1 out of 5by kerry, a day ago
- Rated 1 out of 5by morbidelio, 3 days agoWindows Hello is not working after the last updates. If this doesn't get fixed I won't renew my subscription.
- Rated 5 out of 5by foflue, 3 days ago
- Rated 5 out of 5by Firefox user 18844586, 3 days ago
- Rated 5 out of 5by Firefox user 18844274, 3 days ago
- Rated 5 out of 5by Firefox user 16065113, 4 days ago
- Rated 1 out of 5by efri, 5 days agoTotally useless, it doesn't work with the (weekly) updates from different softwares. Bad purchase !
- Rated 1 out of 5by Firefox user 18171446, 7 days ago
- Rated 5 out of 5by marcus erronius, 7 days ago
- Rated 4 out of 5by Firefox user 14376863, 8 days ago
- Rated 4 out of 5by Mathews, 8 days ago
- Rated 1 out of 5by BADR, 9 days agoThe app don't show up when i'm trying to log'in since the last updat. Before, i had to enter the master code every time i tried to log'in, wast of time, i really regret this purchase!
- Rated 5 out of 5by Firefox user 13285755, 9 days ago
- Rated 5 out of 5by KBlack69Z, 9 days agoWorks for 95% plus the way I want it too, and I also have Keeper, Roboform, and Dashlane. I test and use them. But Nordpass I really like the functionality and the feature set. Most have these features or similar, or most of them, but it just feels right. If only I could get Nord to understand, I know my master password, but I do NOT know my Nord account password with them, so I have to use another PW manager, usually keeper, to unlock the Nord Acct password. (THis may not be an issue for a lot of people, but is for me as I use it) It seems they would have something for that, like a email token option to use or cellphone verification when they want Account authentication again, which is rare thank goodness.
- Rated 2 out of 5by Firefox user 18833897, 9 days agoWindows hello login suddenly broken. When I try to login to the browser extension using fingerprint, the prompt opens but it's just a blank white window that doesn't resolve a webpage.
- Rated 1 out of 5by Mike Rowan, 10 days ago
- Rated 5 out of 5by MLBiedler, 11 days agoVery Crisp UI, good autofill and password generation. I like how each record is stored, itis very easy to manage.
- Rated 5 out of 5by Ruthark, 12 days ago
- Rated 1 out of 5by DukenuKoen, 12 days agoI would have given it 5 stars before it went offline. But when it went offline I had to search for information as to why it was not available anymore. I found some post on Reddit, but the Nord-account stopped providing us with updates or replies. Leaving us in the dark for weeks is just lousy customer service. I have cancelled my (second) 3-year subscription on all Nord-services, after being a loyal paying customer for years. Sad to do so, but this is NOT how you treat your customers.
- Rated 2 out of 5by Firefox user 18827104, 13 days ago