Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
Review by Firefox user 18458223
Rated 1 out of 5
by Firefox user 18458223, a year agoI'm finding it impossible to navigate this site,after 4 hours I'm about to give up, I'm extremely disappointed that you have taken my money before I was able to see if it was going to be suitable ,if I am talking to any of my friends I will probably advise against repeating my foolish mistake and suggest it's probably a scam
Developer response
posted a year agoWe're sorry to hear about your experience and we want to help resolve this for you. Please contact our support team at support@nordpass.com or via live chat at https://support.nordpass.com/hc/en-us.
926 reviews
- Rated 1 out of 5by Firefox user 12575218, an hour agoIf the 'Allow NordPass to process user interaction dataa and error logs (optional)' permission is disabled, Nordpass will open a new 'Your privacy settings' tab where you have to click 'Accept' before letting you use the add-on. EVERY TIME THE BROWSER IS OPENED.
If the permission is enabled, the extension logs in by itself.
This behavior for a so-called 'optional' setting is ridiculous. This has been going on for weeks and if it doesn't stop I'm going to change password managers and then they will stop getting ANY of my data. It feels like I'm being shaken down by a service I'm paying for. - Rated 5 out of 5by Firefox user 17229426, 4 days ago
- Rated 5 out of 5by Firefox user 19490916, 4 days agoSuper extension, love it! Only minus that you need every time to login to nord account for extension to work properly. Anyway that could be the cost of security provided.
Developer response
posted 2 days agoHi there! 🌟 Thanks for sharing your love for our extension! Indeed, logging in enhances security. If frequent logins become bothersome, you might adjust the Autolock setting in your account settings. If you need help, reach out at support@nordpass.com. 😊 - Rated 1 out of 5by Firefox user 19490179, 5 days agoWas good but since you have login every time the browser restarts it is now bs. They are aware of the problem for a while now.
Developer response
posted 4 days agoHi there! Sorry for the inconvenience. Frequent logins may be due to your browser settings or the Autolock feature. Please reach out to our support team via email at support@nordpass.com for assistance. They’d love to help! - Rated 5 out of 5by Firefox user 19488711, 6 days ago
- Rated 5 out of 5by Firefox user 16778120, 6 days ago
- Rated 2 out of 5by Zack, 6 days agoWell, under normal circumstances I would rate 4 or so stars. I really enjoy the ability to collect and manage passwords. I have so many accounts anymore its really nice. Nord pass works well enough, but occasionally needs prompting to recognize that I am signing in, and saving a password. Ordinarily anyway. This last update 08/2025 wrecked the extension and they have yet to fix the issue. Its almost 10/25 and I still have to continually "accept" a policy update. If i restart my PC, (I am on Linux, so restarts are inevitable) I have to sign back in... It is extremely frustrating. Ill be looking for a new password manager here soon if we don't get this fixed. For what you pay after renewing, its pretty pricey to have one update break, submit a ticket, support say thanks we know and will fix it whenever we get to it there's no ETA... This needs resolved soon.
Developer response
posted 5 days agoHi Zack, thanks for sharing your experience with us. We’re really sorry to hear how frustrating this has been. Could you please share the ticket ID from your conversation with our support team? With that, we’ll be able to review the case in detail and work on getting this resolved for you as quickly as possible. - Rated 5 out of 5by Firefox user 16526978, 10 days agoIt works very well. My only complaint would be that rarely it doesn't recognize password inputs and those then need to be entered manually. This is actually less of an issue with this platform than with others that I have tried.
Developer response
posted 9 days agoHello! Thank you for your feedback — we’re glad to hear it’s working well overall. We’re sorry about those occasional missed password fields and we’re continuously improving detection so it becomes even smoother over time. We appreciate you sharing your experience! 🙌 - Rated 5 out of 5by martenmelo, 10 days ago
- Rated 5 out of 5by shirre, 12 days ago
Developer response
posted 14 days agoWir freuen uns über Ihr positives Feedback und dass Sie mit unserem Service zufrieden waren!- Rated 5 out of 5by OpticGD, 15 days ago
- Rated 5 out of 5by Firefox user 18783924, 15 days ago
Developer response
posted 14 days agoHi there! 🌟 Delighted to hear you're enjoying NordPass. Your feedback means a lot. Thanks for sharing! 😊- Rated 5 out of 5by Edgar, 16 days ago
- Rated 4 out of 5by Firefox user 19002150, 17 days agoNieco czasu trwało nim się przyzwyczaiłem po przesiadce z wcześniej używanego managera haseł. W zasadzie NordPass realizuje wszystko, co jest mi potrzebne tak z komputera, jak i telefonu, choć zdarzają się chwile, gdy nie do końca wiem, o co mu chodzi przy zapisywaniu haseł i potwierdzeniu logowania. Ale dzieje się tak coraz rzadziej. Mam natomiast problem z estetyką i widocznością. Bladobłękitny kolor ikony jest dla mnie słabo widoczny
Developer response
posted 14 days agoCześć! Dziękujemy za podzielenie się swoimi wrażeniami. Cieszymy się, że NordPass spełnia Twoje potrzeby. Doceniamy uwagę na temat koloru ikony – przekazałem to do zespołu produktowego. Jeśli potrzebujesz wsparcia, napisz do naszego zespołu: support@nordpass.com. - Rated 5 out of 5by goldeneye, 19 days ago
- Rated 5 out of 5by Firefox user 18886393, 19 days ago
- Rated 1 out of 5by Firefox user 19456117, 21 days agoAlways requires to accept new terms and always asks for login
Developer response
posted 21 days agoHi. We're sorry for any inconvenience caused! Please send us a message at support.nordpass.com, as our team would be happy to look into this for you. - Rated 5 out of 5by Blane Busti, 24 days agoThis extension is very helpful! My wife and I both use it and saves our passwords and notes in a helpful format. Glad we got this!
Developer response
posted 23 days agoThrilled to hear that we could provide you with a five-star experience. Thank you for your positive review! - Rated 5 out of 5by Firefox user 17628979, 24 days ago
- Rated 5 out of 5by Firefox user 16880775, a month ago
- Rated 5 out of 5by Dimitris Pnevmatikos, a month ago
- Rated 5 out of 5by Selc60, a month ago