Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
Response by NordVPN
Developer response
posted 25 days agoHi there, thank you for the detailed feedback and apologize for the inconveniences. We understand how repetitive prompts can be frustrating and this isn't the experience we aim to provide. We'd like to have this looked into further if you could contact our support team at support@nordpass.com. We would love to assist setting it up!
948 reviews
- Rated 5 out of 5by Firefox user 19544328, an hour ago
- Rated 2 out of 5by Keith, 2 days ago
- Rated 5 out of 5by Firefox user 18359664, 2 days ago
- Rated 5 out of 5by Raduen, 3 days ago
- Rated 5 out of 5by Buntingtosser, 4 days ago
- Rated 5 out of 5by Glandus Lactalis, 4 days agoWorks great, very practical, haven't got an issue since I started using it. Overall I'm quite satisfied
Developer response
posted 4 days agoYour review brightened our day! We're committed to delivering excellent service, and we're glad you noticed. Stay safe! - Rated 4 out of 5by Seratof, 5 days ago
- Rated 4 out of 5by Menacing Jack, 7 days agoIt's a convenient tool, but it can get a bit frustrating when having to log in every single time my PC has been turned off.
Response to dev: My autolock is set to "Never". Weirdly, today my NordPass didn't log out despite my PC having been turned off, so I'm unsure what's causing it usually.Developer response
posted 6 days agoHi! Thank you for the feedback. The frequent logouts might stem from the Autolock setting. Please try adjusting it within the Security section to reduce the frequency. If you'd like further assistance setting it up, please reach out to our team at support@nordpass.com. Thank you! - Rated 4 out of 5by Nico, 9 days ago
- Rated 5 out of 5by Firefox user 18706387, 9 days agoWorks great for me. I love the convenience of the autofill. Knowing I have very secure passwords for all my accounts AND not having to remember them or record them somewhere is so convenient. And even if autofill doesn't work, it's easy to go into NordPass and copy and paste the password. Works great on my PC and my phone. Now, if NordPass gets hacked or goes down I may be in a heap of trouble but I'm confident that they are making sure the site is secure.
Developer response
posted 9 days agoYour positive feedback motivates our team to continue delivering top-notch service. Thank you for the review! - Rated 5 out of 5by IvyRose, 12 days ago
- Rated 4 out of 5by Firefox user 19121013, 13 days ago
- Rated 5 out of 5by Firefox user 18125049, 14 days ago
- Rated 5 out of 5by sumalamaya, 14 days ago
- Rated 5 out of 5by Firefox user 16882867, 15 days ago
- Rated 5 out of 5by Firefox user 18694270, 15 days ago
- Rated 5 out of 5by Firefox user 17609252, 17 days ago
- Rated 5 out of 5by Firefox user 19509893, 19 days ago
Developer response
posted 19 days agoHi there! Thanks a million for your stellar feedback about our app! We're thrilled to hear it's serving you well. Enjoy using it! 😊- Rated 4 out of 5by CROMORIGIN, 21 days ago
- Rated 1 out of 5by Rockwell_666, 25 days agoThis extension is extremely fickle. I have no problem on some websites, but not on others.
Even when I have a saved password, it doesn't autofill my details, nor give me the NordPass drop downs.
Also if I right click on the ID/ Password boxes, it only gives me the option to "manage passwords", but not "use saved password."
Sometimes, if I keep trying to log in, NordPass suddenly wakes up and says "Oh, you've got saved details for this site, would you like to log in?"
This is very frustrating, because there seems to be no reason for it.Developer response
posted 25 days agoHello. That should not be happening! Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help! Our team is available 24/7 at support.nordpass.com. - Rated 1 out of 5by Firefox user 12575218, a month agoIf the 'Allow NordPass to process user interaction data and error logs (optional)' permission is disabled, Nordpass will open a new 'Your privacy settings' tab where you have to click 'Accept' before letting you use the add-on. EVERY TIME THE BROWSER IS OPENED.
If the permission is enabled, the extension logs in by itself.
This behavior for a so-called 'optional' setting is ridiculous. This has been going on for weeks and if it doesn't stop I'm going to change password managers and then they will stop getting ANY of my data. It feels like I'm being shaken down by a service I'm paying for.Developer response
posted 25 days agoHi there, thank you for the detailed feedback and apologize for the inconveniences. We understand how repetitive prompts can be frustrating and this isn't the experience we aim to provide. We'd like to have this looked into further if you could contact our support team at support@nordpass.com. We would love to assist setting it up!