Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
628 reviews
- Rated 4 out of 5by BlueWizard, 7 months ago
- Rated 4 out of 5by wilfried, 7 months ago
- Rated 5 out of 5by Dani, 7 months ago
- Rated 5 out of 5by Ian, 7 months ago
- Rated 4 out of 5by ZenX, 7 months agoIts great for everything but we need to have free 2 devises please
- Rated 5 out of 5by phil_colarich, 7 months ago
- Rated 5 out of 5by Martin Winckler, 7 months ago
- Rated 5 out of 5by Firefox user 12906955, 7 months ago
- Rated 5 out of 5by Firefox user 15947825, 7 months ago
- Rated 2 out of 5by Firefox user 18499676, 7 months ago
- Rated 5 out of 5by Firefox user 12378166, 7 months ago
- Rated 1 out of 5by Mark, 7 months agoAutofill does NOT work. Whole reason I have this extension is for that but does not work. Have to manually go in and copy/paste. Been broken too for a long time so idk if Nord is going to bother fixing it.
Developer response
posted 7 months agoHey Mark, I'm Dominik and I work as Product Manager at NordPass. We are crafting plan to massively fix issues with autofill at once for repetitive errors through machine learning techniques, but at the same time we're still investigating errors website by website.
Please let me know on which sites do you face the problem most often. Also, please ensure that you have given NordPass a permission to automatically fill the data by right clicking on the extension logotype in the Firefox browser and selecting "Manage extension" from the dropdown list.
On the other hand, directly in the NordPass application settings (not settings of Firefox store) that are hidden under the gear icon you can find section for Autofill & Autosave functionalities. Please double check how they are set - if you haven't blocked autofill for certain websites and if instant login option is turned on to make your experience way, way more comfortable.
Cheers,
Dominik - Rated 4 out of 5by Firefox user 15322529, 8 months ago
- Rated 1 out of 5by Firefox user 18489831, 8 months agoNecessary add-on just to view passwords (not possible without). Requests access to all website data. Ridiculous.
Developer response
posted 7 months agoHi there, I am Dominik and I am responsible for user experience in NordPass. Permission we ask for is the industry standard and it is necessary in every browser, so extension can use the data you saved in it for autofill purposes. We are zero knowledge company and your information is thoroughly encrypted - only you, through the Master Password, can decrypt it and then view or copy. If you have any other concerns, do not hesitate to leave them. :) - Rated 1 out of 5by Firefox user 17801051, 8 months agoI'm using this plugin to do one thing, and one thing only - to autofill my login creds on stored websites. It doesn't do that.
Currently I have to either manually open the plugin and copy/paste the login and password, or do the same with the desktop app.
What is the point of having a browser plugin if it doesn't offer basic functionality?Developer response
posted 7 months agoHello, please ensure you gave NordPass a permission to copy and autofill the data. It can be done in application settings in browser store. Also, please remember about setting autofill & autosave options in your own style directly inside NordPass application - they can be found under gear icon. Cheers! - Rated 1 out of 5by Miguel Flores, 8 months ago
- Rated 5 out of 5by Firefox user 16876155, 8 months ago
- Rated 3 out of 5by cliff, 8 months ago
- Rated 5 out of 5by Hagrid, 8 months ago
- Rated 1 out of 5by Firefox user 18481257, 8 months agoIn general I like Nord's products and I do use NordPass on other devices but I have to say that they really dropped the ball on this extension and their customer support.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.Developer response
posted 7 months agoHello, I am Dominik and I am responsible for product at NordPass. Situation is exactly opposite, because for now availability of biometrics on Firefox on MacOS is treated as security hazard. That's why we don't support Firefox MacOS with our authenticator (two-factor codes) in the browser extension. We do support though Firefox on Windows, as well as other browsers like Chrome and sister chromium-based browsers.
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik - Rated 2 out of 5by Firefox user 18127177, 8 months agoNo Nordpass on my phone and no way to edit the password list
Developer response
posted 7 months agoHello, password list can be sorted alphabetically, by folder or by last used property. On top of it, you can also use filters that would extrapolate concrete list of passwords. Is that what you have been looking for?
Which phone do you use at the moment?
Regards,
Dominik - Rated 5 out of 5by Firefox user 18477338, 8 months ago