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Reviews for NordPass® Password Manager & Digital Vault

NordPass® Password Manager & Digital Vault by NordVPN

3.8 Stars out of 5
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342
4
94
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628 reviews
  • by Firefox user 18350226, a year ago
    Non funziona sempre bene. Ultimamente ha molti problemi su Firefox.
    Clicco "Copia password" e incolla solo 3 o 4 cifre.
    Non sempre appare l'icona nei campi user e password, nonostante io abbia tutti i permessi abilitati.
    Ho pagato per avere questo servizio, vorrei fosse migliorato il prima possibile, grazie.

    Developer response

    posted 10 months ago
    Ciao, Firefox user

    Grazie per la tua recensione Siamo spiacenti per i problemi riscontrati. 🙁 Nel prossimo aggiornamento miglioreremo la funzione di copia della password, speriamo che risolva il tuo problema. Ti consigliamo di segnalarci siti specifici in cui il completamento automatico non funziona bene all'indirizzo support@support.com in modo che possiamo risolvere anche questo problema.

    Apprezziamo la tua pazienza e ci impegniamo a migliorare il nostro servizio!
  • by Firefox user 15797726, a year ago
  • by Firefox user 18204462, a year ago
  • by TimT, a year ago
    Once again, an update makes this even worse. Conflicts with the standalone app, but at least the standalone USED to use Windows Hello as login option. No longer. Why they insist on fannying around and launching untested updates that make the user experience worse defeats me.
    Beware!!
    Update: the app now prevents log-in because it flags ITSELF as a phishing threat.
    That's it. Had enough and switching to Norton. At least their products, y'know, "actually work"

    Developer response

    posted 10 months ago
    Hello TimT,

    Thank you for sharing your concerns, and I'm truly sorry to hear about the difficulties you've experienced with our updates and the Windows Hello feature. We definitely don’t want to make things more cumbersome for you.

    It seems there might have been some confusion with the app versions. Our standalone extension does support Windows Hello as a login option, and it operates independently from the desktop app. If you’re encountering issues with this feature or if it’s not appearing as an option, we’d like to look into this.

    Regarding the app flagging itself as a phishing threat, this sounds quite unusual, and we take such reports seriously. Could you provide more details about what you were doing when this happened?

    If you’d like to discuss these issues in detail, please email us at support@nordpass.com. We’re eager to restore your confidence in our products and ensure a smoother experience.
  • by ronbeany, a year ago
  • by Firefox user 17608115, a year ago
  • by Firefox user 18330899, a year ago
  • by Firefox user 18327294, a year ago
    The worst thing EVER
    robbed from them because I paid to use a system that I cannot use
  • by Firefox user 18308635, a year ago
    Copy Paste in Nordpass extension no longer works with Firefox. Customer service instructs to install Nordpass Desktop version and extension without guidance which extension to choose. Re-ask NordPass without success. So installed NordPass Extension (app-version) - doesn't provide any copy/paste support, only autofill (which fairly often fails to fill-in properly). In all, a very clumsy password manager to use. User interface not on par with competitors.

    Developer response

    posted 10 months ago
    Hello, user 18308635,

    Thank you for taking the time to share your feedback, and I’m sorry to hear about the troubles you’ve experienced with the copy-paste feature in the NordPass extension. We're aware of this issue and our team is already working on a fix for the next release. 🛠️

    We are also constantly working on improving our user interface and autofill capabilities, aiming to make NordPass user-friendly and efficient. Could you specify what aspects of the interface you find less intuitive or any particular areas where you feel improvements are needed? Your insights would be incredibly helpful for our development team.

    Thank you again for your feedback!
  • by Firefox user 16213753, a year ago
  • by Firefox user 12643474, a year ago
    te ingewikkeld
  • by Ichabodmudd, a year ago
    Tired may apps like this from the beginning.
    2010 to now.
    last pass fails for all local cameras here and 3 local servers
    NorDpass work on all sites.
    I have 190 sites in DB and all work.
    yes some did not (14 years history), even walmart fails.
    some sites, keep changing the log in codes (programming) and now it fails. (reality)
    Later Nordpass learns this and corrects it.
    this is true for all like apps on earth
    it has to learn the login code steps,(tabs) etc.
    I only use newest Firefox and paid NORDpass
    I love it. could go 10 stars, yes.
    all things like this the user has learning curve.
    I say give it a chance,. huh?

    I used export and import to get my 190 sites
    zero problems at all. on internet and my local IntRAnet.

    if you have problems ask them.
    or turn off all other extensions (temp) to see if others, make Nordpass mess up. << bingo
    for sure turn off pop up blockers etc. as a test.
  • by Firefox user 15554276, a year ago
  • by Firefox user 18138377, a year ago
  • by Ricky, a year ago
    Meno di una stella non si può. Estensione terribile. Ok che firefox non sarà il browser più usato, ma fare un estensione decente sarebbe il mimino. Non copia più dai campi. Sistematicamente richiede la pass principale per accedere. Non si può distribuire una estensione che non funziona e con così tanti problemi. Il bello è che ho acquistato l'abbonamento a nordpass, mai più rinnovo.
  • by Marlon_Rando, a year ago
  • by JAE, a year ago
  • by Brian Garner, a year ago
    Not user friendly
  • by Firefox user 18302508, a year ago
    quelques soucis avec premium, mails anonymes ne fonctionne pas (idem android 14), navigation très lente (firefox/windows), suggestion de création de sous dossiers...
  • by Firefox user 17558065, a year ago
    Horrible
  • by Firefox user 18301443, a year ago
  • by Firefox user 14072743, a year ago
  • by Firefox user 13529328, a year ago
    Copy Button dosent work anymore. Pls Fix
    edit: 12 Days later still dosent work and support says still "try to reinstall it"
  • by JebusCrisco, a year ago
    The copy/paste functionality is no longer working in this extension. I contacted support and they kept asking for a screenshot. How do I send a screenshot of blank text? I could not get them to understand. Doing a brief search shows this is a known issue.
  • by Jim Ward, a year ago
    instructions did not clearly advise that account password is separate to master passwords which you then later requested. I has input what I wanted as master in as account password and hence have a much less strong master password. POOR INSTRUCTIONS !!!!.

    Cant see Nordpass on my screen - no idea where this has been placed

    You seem to assume that all users are 100% tech savy - that is VERY POOR approach