Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
Response by Surfshark
Developer response
posted 3 days agoHey, we recommend trying different servers to see if the problem persists. Also, ensure no other VPN is running in the background and consider reinstalling the extension. If these steps don't help, please reach out to us at support@surfshark.com for further assistance. We'd be glad to help.
1,119 reviews
- Rated 5 out of 5by Firefox user 19125746, 9 hours ago
- Rated 5 out of 5by Firefox user 18552847, 2 days ago
- Rated 1 out of 5by Jason, 4 days agoI keep getting a pop-up that this add-on is slowing down the browser down while the VPN is disabled and inactive, and pages don't refresh until I stop it.
Developer response
posted 3 days agoHey, we recommend trying different servers to see if the problem persists. Also, ensure no other VPN is running in the background and consider reinstalling the extension. If these steps don't help, please reach out to us at support@surfshark.com for further assistance. We'd be glad to help. Developer response
posted 4 days agoЗдравствуйте, нам требуется электронная почта для более удобного управления аккаунтом и подпиской. Мы понимаем вашу обеспокоенность, однако мы всегда принимаем все необходимые меры предосторожности, чтобы обеспечить безопасность и полезность аккаунта. Если вам нужна дополнительная помощь, обращайтесь по адресу support@surfshark.com или через чат на нашем сайте.- Rated 1 out of 5by Firefox user 19109869, 6 days agoYou say it’s easy but there are too many hoops to jump through
Developer response
posted 6 days agoHi there, thank you for your feedback. We aim to make Surfshark as user-friendly as possible for our users. We'd love to hear more input on what changes you'd like to see and help out with any issues you may have faced. Feel free to reach out to our team at support@surfshark.com or via live chat on our help center website. - Rated 1 out of 5by noname, 10 days ago
- Rated 5 out of 5by Firefox user 12226866, 13 days ago
- Rated 5 out of 5by Firefox user 18836119, 15 days ago
- Rated 5 out of 5by Firefox user 19085098, 16 days ago
- Rated 5 out of 5by WhiTeDeViL, 16 days ago
- Rated 3 out of 5by MOMIZI, 16 days ago突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり（Brave Browser）、果ては再ログインをしないと解消しないことがある（今日のFirefox）。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.Developer response
posted 16 days agoより安定した解決策を見つけるお手伝いをさせていただきます。support@surfshark.com またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you. - Rated 5 out of 5by Firefox user 14522385, 20 days ago
- Rated 1 out of 5by Firefox user 19072432, 21 days ago
- Rated 5 out of 5by Firefox user 19069770, 22 days ago
- Rated 5 out of 5by Firefox user 16806326, 23 days ago
- Rated 1 out of 5by Igor, 24 days agoЁбаный кусок нерабочего говна с регистрацией - разрабам гореть в аду!!!
Developer response
posted 23 days agoПривет, жаль слышать о проблемах с регистрацией. Если у вас возникли какие-то конкретные проблемы, мы с радостью поможем их решить. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com. - Rated 5 out of 5by Robert, 25 days ago
- Rated 4 out of 5by Firefox user 18500296, 25 days ago
- Rated 5 out of 5by Firefox user 18580610, a month ago
- Rated 3 out of 5by Firefox user 17862153, a month ago
- Rated 5 out of 5by Sacha, a month ago
- Rated 5 out of 5by David, a month ago