Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
268 reviews
- Rated 1 out of 5by Firefox user 15135503, 5 years ago
Developer response
posted 5 years agoHey there! We are sorry to hear about the issue you are having! Our customer success team is always ready to help regarding any issue you might encounter while using our service! Please do not hesitate to contact them via support@surfshark.com or live chat on our website for immediate help!- Rated 1 out of 5by troull88, 5 years agoSurfshark on Windows is fine, the addon does not let me log in though, loading and loading but never logs in
Developer response
posted 5 years agoHello! Our customer success team would gladly help you regarding this issue! Please let them know about the issue you are having via live chat on our website or email - support@surfshark.com ! - Rated 1 out of 5by 田朋, 5 years agoI bought it recently,but can not work. I send my first email to Surfshark to refund and received auto email, I tried again then my emails were blcoked by them . It not like they said on the website it can be refunded within 30 days. Damn it,I can can not get my money back. 总结，不能用，不退钱
Developer response
posted 5 years agoHey! You would also be able to our customer success team on our website. Also, we are sure your letters will be answered in less than 20 hours! - Rated 1 out of 5by Firefox user 14993510, 6 years agoDoesn't work. Can't connect through the browser addon or the desktop. My system meets all requirements and my ISP doesn't regulate VPN. Don't wast your money peeps!
Developer response
posted 5 years agoHi! We would love to look in to this matter and get it resolved ASAP! Please reach out to our customer success team via email - support@surfshark.com or live chat on our website! - Rated 1 out of 5by Firefox user 14788312, 6 years agoI have 2 premium accounts none of them can connect to any country, the same happens and with the app or openvpn etc. Wasted money....
Developer response
posted 5 years agoHello! We are really sorry to hear about the issue you are having! Please reach out to us via support@surfshark.com or live chat on our website for immediate help regarding this matter. We are sure our customer success team would get it sorted! - Rated 1 out of 5by DONalex, 6 years ago
- Rated 1 out of 5by Firefox user 15009911, 6 years ago
- Rated 1 out of 5by Firefox user 14947018, 6 years ago
Developer response
posted 5 years agoHey there! We would gladly investigate the issue you are having! Do not hesitate to reach out to us via support@surfshark.com as our friendly customer success staff would resolve the matter in no time!- Rated 1 out of 5by hamed, 6 years ago
- Rated 1 out of 5by Firefox user 14692155, 6 years ago
- Rated 1 out of 5by konjdall, 6 years ago
- Rated 1 out of 5by Firefox user 14514778, 6 years agohow do you make this work how do I get my money back
Developer response
posted 5 years agoHey! If you are having any issues with our service or have any questions - do not hesitate to reach out to our customer success team via support@surfshark.com . Customer success team would gladly answer your questions / help you with any issues you might have had while using our service! - Rated 1 out of 5by Firefox user 14434289, 6 years ago
- Rated 1 out of 5by Firefox user 14420491, 6 years ago
- Rated 1 out of 5by snghny, 7 years ago
Developer response
posted 5 years agoHello! We do indeed offer 7 days free trial if you subscribe to our service through Google Play or App store. Also as we have got 30 days money back guarantee - do not hesitate to give our service a shot!