Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
988 reviews
- Rated 1 out of 5by Firefox user 15276290, 5 years agoconnexion constantly denied, re-initializing password denied . It happens to work sometimes and then disconnects .
Developer response
posted 5 years agoHello! Do not hesitate to reach out to our customer success regarding the issue you are having! They would gladly look in to the issue and provide you with possible solutions! - Rated 5 out of 5by deanygreen, 5 years ago
- Rated 4 out of 5by Firefox user 14352805, 5 years ago
- Rated 3 out of 5by L P, 5 years ago
- Rated 4 out of 5by Luke, 5 years agoFirefox addon stop working after latest firefox update... when the issue will be solved?
Developer response
posted 5 years agoHello! We are aware of the issue that occured after firefox update, however, our extension should be back up and running flawlessly already! Try re-adding it or reach out to our customer success team if the issue persists! - Rated 1 out of 5by Firefox user 15135503, 5 years ago
Developer response
posted 5 years agoHey there! We are sorry to hear about the issue you are having! Our customer success team is always ready to help regarding any issue you might encounter while using our service! Please do not hesitate to contact them via support@surfshark.com or live chat on our website for immediate help!- Rated 1 out of 5by troull88, 5 years agoSurfshark on Windows is fine, the addon does not let me log in though, loading and loading but never logs in
Developer response
posted 5 years agoHello! Our customer success team would gladly help you regarding this issue! Please let them know about the issue you are having via live chat on our website or email - support@surfshark.com ! - Rated 5 out of 5by Firefox user 13800986, 5 years ago
- Rated 1 out of 5by 田朋, 5 years agoI bought it recently,but can not work. I send my first email to Surfshark to refund and received auto email, I tried again then my emails were blcoked by them . It not like they said on the website it can be refunded within 30 days. Damn it,I can can not get my money back. 总结，不能用，不退钱
Developer response
posted 5 years agoHey! You would also be able to our customer success team on our website. Also, we are sure your letters will be answered in less than 20 hours! - Rated 5 out of 5by Firefox user 15052725, 5 years ago
- Rated 5 out of 5by iptv the best, 5 years ago
- Rated 5 out of 5by Firefox user 14745333, 5 years ago
- Rated 1 out of 5by Firefox user 14993510, 5 years agoDoesn't work. Can't connect through the browser addon or the desktop. My system meets all requirements and my ISP doesn't regulate VPN. Don't wast your money peeps!
Developer response
posted 5 years agoHi! We would love to look in to this matter and get it resolved ASAP! Please reach out to our customer success team via email - support@surfshark.com or live chat on our website! - Rated 5 out of 5by Firefox user 15265493, 5 years ago
- Rated 1 out of 5by Firefox user 14788312, 5 years agoI have 2 premium accounts none of them can connect to any country, the same happens and with the app or openvpn etc. Wasted money....
Developer response
posted 5 years agoHello! We are really sorry to hear about the issue you are having! Please reach out to us via support@surfshark.com or live chat on our website for immediate help regarding this matter. We are sure our customer success team would get it sorted! - Rated 5 out of 5by Firefox user 13813031, 5 years ago
- Rated 5 out of 5by Firefox user 14445555, 5 years ago
- Rated 4 out of 5by Firefox user 14496115, 5 years agoit would be much better if vpn runs automatically
Developer response
posted 5 years agoHey there! Thank you for your feedback! Our team is indeed working on this matter, and extension should automatically reconnect each time as you launch your browser soon! - Rated 4 out of 5by Firefox user 15293992, 5 years ago
Developer response
posted 5 years agoHello! We are sorry however our extensions might not currently be working while in China. However, you would be able to connect through our application on your devices! Do not hesitate to reach out to us via support@surfshark.com for more information/ help!- Rated 5 out of 5by Firefox user 15285114, 5 years ago
- Rated 4 out of 5by Firefox user 14329442, 5 years ago
- Rated 5 out of 5by Rickson Surya, 5 years agoCheap price but not cheap quality. Very highly recommended, they have real human support, not auto-reply machine. Speed is great, 24months deal $1.99/month no need to consider other VPN, try Surfshark, you will be pleased!!!
From: Happy Satisfied Surfshark Customer :)Developer response
posted 5 years agoHi! We appreciate your kind feedback! We are sincerely happy to have you on board! - Rated 5 out of 5by Firefox user 15270768, 5 years ago