Reviews for VPN VeePN - Free VPN for Firefox
VPN VeePN - Free VPN for Firefox by VeePN
237 reviews
- Rated 1 out of 5by Sithis, 3 months agoскорость нулевая, то есть ее просто нет. не грузится ни 1 сайт
Developer response
posted 3 months agoHi,
We’re sorry to hear about the slow speed and connectivity issues. Please contact us at support@veepn.com with "Firefox Store Review" in the subject, and we’ll investigate this issue to assist you further.
Sincerely, Nikolas
Customer Support Team - Rated 1 out of 5by ateist5, 3 months ago
- Rated 1 out of 5by Amdur88, 3 months ago
- Rated 1 out of 5by Firefox user 18727820, 3 months agoSince December 1, as I installed VPN, it worked flawlessly. But the last 2 days
1. The Netherlands server stopped working (doesn't turn on)
2. The France server connects (the indicator is green), but there is no traffic from YouTube.
3. I checked the Singapore server. There is traffic, but it is slow.Developer response
posted 3 months agoHi!
We’re sorry to hear that our service didn’t meet your expectations. To help us better understand the problem, could you kindly provide more details on what went wrong? Please email us at support@veepn.com with "Firefox Review" in the subject line, and we’ll be happy to assist you further.
Best regards,
Amy
Customer Support Team - Rated 1 out of 5by Firefox user 13356574, 3 months agoОна не работает вообще как и другие очень многие впн.Удаляю.Добавлю мазилла это единственная операционка объявившая санкции России, не хром, не эдж .. и другие у всех работает впн или ускорение ю туб и только эти пидарасы из мазиллы отключили абсолютно все впн в мазилле.
Developer response
posted 3 months agoHi!
We apologize for the inconvenience you're encountering with our service and are ready to assist you. Kindly reach out to us at support@veepn.com, and we'll address your concern promptly. Please include "Firefox Review" in your message to help us identify your case quickly.
Warm regards,
Amy
Customer Support Team Developer response
posted 3 months agoHi!
We're sorry that your experience with our service hasn't been as expected. To help us understand the situation better, could you kindly provide more details about the issues? Please contact us at support@veepn.com and include "Firefox Review" in the subject, so we can assist you more efficiently.
Warm regards,
Amy Customer Support Team- Rated 1 out of 5by Firefox user 14353167, 3 months agoВообще не работает. Кнопка включения ничего не делает, плагин продолжает писать "VPN выключен"
Developer response
posted 3 months agoHi!
Thank you for your review. I am sorry to hear that it doesn't work on your end. Would it be possible for you to share more details? Please inform us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support. Developer response
posted 3 months agoHi!
Thank you for your review. I am sorry to hear that it doesn't work on your end. Would it be possible for you to share more details? Please inform us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support.- Rated 1 out of 5by gluca, 3 months agoIt doesn't work unless you give it permission to collect data. bs
Developer response
posted 3 months agoHi,
We’re sorry to hear about your experience. Please note that we have a strict no-logs policy and do not collect any user data. If you’re facing any issues, feel free to contact us at support@veepn.com with "Firefox Store Review" in the subject, and we’ll gladly assist.
Sincerely, Nikolas
Customer Support Team Developer response
posted 3 months agoHi Joey,
We’re sorry for any confusion. While full access to our services is subscription-based, we offer multiple ways for customers to try our services for free. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject for more details.
Sincerely, Nikolas
Customer Support Team- Rated 1 out of 5by Firefox user 18717349, 3 months agoThis extension didn't work on incognito mode. They show a blank window when I press on the button and is not possible to use it. Fix it
Developer response
posted 3 months agoHi,
We’re sorry to hear about the issue in incognito mode. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject, and we’ll investigate this for you and provide a solution.
Sincerely, Nikolas
Customer Support Team Developer response
posted 3 months agoHi Denis,
We’re sorry to hear about the connection issue with free servers. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject, and we’ll help resolve this for you.
Sincerely, Nikolas
Customer Support Team- Rated 1 out of 5by Attache, 3 months ago
- Rated 1 out of 5by Abigailv, 4 months agoI don't even use it, why is mandatory to share data with you?
Developer response
posted 4 months agoHi Avigailv!
I am sorry to know that you are not satisfied with the service. Is it possible for you to specify what exactly you mean by "share data"? Please note that our Privacy Policy specifies all information shared during usage. If you have any additional questions, please let us know at support@veepn.com and include "FIrefox Review" in the subject.
Best regards, Lucas, VeePN Support. - Rated 1 out of 5by Firefox user 14779222, 4 months ago
- Rated 1 out of 5by StPeterkus, 4 months ago
Developer response
posted 4 months agoHello!
We apologize for the issues you're experiencing with our extension and are here to help. Please reach out to us at support@veepn.com so we can assist you promptly.
Unfortunately, due to severe restrictions in your country, we cannot guarantee the optimal performance of our service for everyone.
Sincerely,
Diana
Customer Support TeamDeveloper response
posted 4 months agoHi,
We’re sorry to hear that the service isn’t working for you. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject, and we’ll assist you in resolving this issue.
Sincerely, Nikolas
Customer Support Team- Rated 1 out of 5by Lucis, 4 months ago
- Rated 1 out of 5by Firefox user 14754695, 4 months ago
- Rated 1 out of 5by RockHoldR, 4 months ago
Developer response
posted 4 months agoHi,
While full access to our services is subscription-based, we offer multiple ways for customers to try our services for free. For more details, please reach out to us at support@veepn.com with "Firefox Store Review" in the subject.
Sincerely, Nikolas
Customer Support Team- Rated 1 out of 5by Firefox user 18671774, 4 months ago
- Rated 1 out of 5by alrighter, 4 months ago
Developer response
posted 4 months agoHi,
We're sorry to hear your concerns. VeePN has a strict no-logs policy, and we do not collect any personal data. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject so we can address this further.
Sincerely, Nikolas
Customer Support Team