Reviews for VPN VeePN - Free VPN for Firefox
VPN VeePN - Free VPN for Firefox by VeePN
237 reviews
Developer response
posted 6 months agoHello,
We're sorry to hear that you're experiencing issues with the extension. We would like to help you resolve this as quickly as possible. Please get in touch with us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject line. We are looking forward to assisting you.
Best regards,
Alex
Customer Support Team- Rated 1 out of 5by Jefferson Castillo, 6 months agoIf I could give a 0, I would. One month ago I tried it in Free mode and in worked. I decided to purchase a year of service and up to this moment, I am not allowed to connect to servers in Premium mode. I raised a Support Request on July 30th (almost one month ago) and I haven't received a resolution to this matter. A couple of days ago I requested a REFUND to VeePN and they haven't even replied to my request. Bad service. Bad customer support as well. This is what you will face if you run into issues. DO NOT RECOMMEND.
Developer response
posted 6 months agoHi there! We apologize for the inconvenience if the extension is not working for you. Please reach out to us at support@veepn.com and include 'Mozilla Firefox Review' in the subject line so that we can assist you promptly. Sincerely, Alex Customer Support Team - Rated 1 out of 5by Firefox user 13558368, 6 months ago
- Rated 1 out of 5by Riko_Crimea, 7 months ago
- Rated 1 out of 5by anndie, 7 months ago
Developer response
posted 7 months agoHi!
Please, note that we do not collect any sensitive data. More details can be found on your Privacy Policy page.
In case you have any additional questions or concerns, please, email us at support@veepn.com and include "Mozilla Firefox Review" in the email's subject. We would be happy to answer all your questions.
Best regards, Daiana
Customer Support Team.- Rated 1 out of 5by Merian_2009, 7 months agoШлак нерабочий после того как путин выиграл 3000 вместо 3 млн ....
- Rated 1 out of 5by Firefox user 18541214, 7 months ago
- Rated 1 out of 5by Firefox user 15196222, 7 months ago
- Rated 1 out of 5by Firefox user 17239220, 7 months agoВообще не подключается. Зачем предлагать не рабочий сервис
Developer response
posted 7 months agoHi.
We're sorry to hear that you have faced with connection. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Lucas
Customer Support Team Developer response
posted 7 months agoHi,
We're sorry to hear that the extension isn’t working for you. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Nikolas
Customer Support TeamDeveloper response
posted 7 months agoHello,
We apologize that the extension didn't work for you. Please contact us at support@veepn.com for assistance. Be sure to mention 'Firefox Store Reviews' to help us identify your case faster.
Best regards,
Alex
Customer Support TeamDeveloper response
posted 7 months agoHi Edwardson. We are sorry to hear that the extension didn't work for you. Please reach out to us at support@veepn.com so we can assist you. Don't forget to mention 'Firefox Store Reviews' for faster identification.
Sincerely, Nikolas
Customer Support Team- Rated 1 out of 5by Firefox user 12857698, 7 months agoБесполезный, неработающий кусок говна уже несколько месяцев этот балласт висит мертвым грузом и них.я не хочет соединять ни с одним прокси. Удаляю
Developer response
posted 7 months agoHi! I am sorry to know that you consider our extension in a such way. Is it possible for you to share more details regarding the issue that you have faced? We would be happy to assist you!
Please, email us at support@veepn.com and include "Firefox Review" in the email's subject.
Best regards, Lucas, VeePN Support. - Rated 1 out of 5by Валерий, 7 months ago
Developer response
posted 7 months agoHi! I am sorry for the issue that you have faced. Is it possible for you to specify more details regarding the issue?
Feel free to share with us at support@veepn.com and include "Chrome Store Review" in the email's subject. We are more than happy to assist you!
Best regards, Diana, VeePN Support!- Rated 1 out of 5by Firefox user 18524812, 8 months ago
- Rated 1 out of 5by css0101, 8 months agoНе работает. Вообще не подключается ни к одному серверу. Худший VPN.
Developer response
posted 7 months agoHi! I am sorry for the issue that you have faced. Is it possible for you to specify more details regarding the issue?
Feel free to share with us at support@veepn.com and include "Chrome Store Review" in the email's subject. We are more than happy to assist you!
Best regards, Lucas, VeePN Support! Developer response
posted 7 months agoHi! I am sorry for the issue that you have faced. Is it possible for you to specify more details regarding the issue?
Feel free to share with us at support@veepn.com and include "Chrome Store Review" in the email's subject. We are more than happy to assist you!
Best regards, Lucas, VeePN Support!- Rated 1 out of 5by Ilya, 8 months ago
- Rated 1 out of 5by Darkness Paladin, 8 months agoСначала заработало, через пару минут отвалилось и больше не подключалось, без каких-либо сообщений об ошибках.
Developer response
posted 8 months agoHi! I am sorry that you faced such an issue with our extension. To find a solution, we would like to ask you to provide more details. It will make it easier for us to understand the issue that you have faced.
Feel free to email us at support@veepn.com and include "Firefox Review" in the email's subject. We are looking forward to hearing from you.
Best regards, Lucas, VeePN Support. - Rated 1 out of 5by Firefox user 18517765, 8 months ago
- Rated 1 out of 5by anonym, 8 months agoYou only get an "authentication error message" and nothing more. The VPN does not turn on and therefore the addon is useless and cannot be used. This data garbage should be removed from Firefox immediately.
Developer response
posted 8 months agoHello. We are sorry to hear that you faced such issues. We would like to help you fix this problem, so we invite you to contact us at support@veepn.com. Please also mention 'Firefox Store Reviews' in the email subject for faster identification.
Sincerely, Nikolas
Customer Support Team - Rated 1 out of 5by Firefox user 12336346, 8 months ago
- Rated 1 out of 5by Antihero, 9 months agoKræver at du sender "anonym" data til dem - for at bruge deres tjeneste. Opdatering: Det er ikke noget, jeg tænker. Man kan lige nøjagtigt ikke bruge trykke videre, i opsætningen, hvis man ikke krydser boksen, der kræver "anonym" data sendt til VeePN.
Developer response
posted 9 months agoHi there! I am sorry to know that you think that way. But is it possible for you to specify what "anonym" data you are referring to? You can check our Privacy Policy regarding our privacy statements.
If you have any questions or concerns, please share them with us at support@veepn.com and include "Firefox review" in the email's subject.
Best regards, Lucas, VeePN Support.