Basically is worthless when you need it and Capital One doesn't seem to want to fix it. It'll pop up and connect immediately on pages you don't need it but on pages where you need it to operate it'll freeze up trying to connect. Even worse, if you try to disconnect the session it'll still keep trying to connect in the background until you close out firefox in the task manager. So not really worth using until they pull their heads out of the "exit hole" and fix it unless you got a lot of ram to waste as it'll keep eating up resources and not work when needed.