Revisiones de Eno® from Capital One®
Eno® from Capital One® por Capital One
288 revisiones
- Se valoró con 1 de 5por psychomuse, hace 5 añosUpdate: Let me just start with my latest review of this extension- it's mostly broken. Not sure if it's simply related to FIrefox updates, but this extension rarely works these days. It's much more trouble than it's worth. I can no longer recommend its use.
Sadly, there is no other way (that I know of) to generate virtual card numbers without using the extension. So, that means the virtual cards feature is generally not available now.
It's disturbing that a company like Capital One would allow one of their financial products/services to be so unreliable.
Old review:
As usual, reviews are all love or hate (1 star or 5 star). Such absolutism (all-or-nothing think) is rarely useful to anyone. So, first, throw out all of the 1's and 5's and dig deeper into the reviews that have actual thoughtful analysis of the product.
In this particular experience, the Capital One add-on, Eno, is wonderfully useful... when it works. For me, a frequent online shopper, it provides two things I value highly: convenience and security. I love having it available at shopping sites, with all the info I need to complete the purchase. I don't have to look up my card info and manually fill it in. Very nice.
Sadly, some updates to Firefox and a few sites' code break the add-on. But I've found this to be true of many of the add-ons I use. Anytime an app or an operating system pushes out an update, it's not uncommon for software that interacts with it to break or have issues. So, this is not a particular sin of this add-on. It applies to many add-ons.
Most importantly, I love Eno and the feature from Capital One to use a virtual number. The add-on just makes it easier to use. One can still interact with the Capital One website to manage their virtual numbers. Due, once again to occasional breaks from browser updates or particular sites, I have had to get creative when using the feature. This can be frustrating.
It's not perfect, but overall, it works more than it doesn't, and the ability to generate a one-time use number is invaluable when it comes to online security. Keep in mind, the virtual number feature is very flexible. You can keep using the number for that particular site, but lock it, so it's only usable when you allow it, you can just delete it, or leave it unlocked for one particular merchant only (e.g. for a subscription).
If you're not using a virtual number, you are asking to be hacked. Get this add-on, take a deep breath when it breaks from time to time, and feel a whole lot better when you use your credit card online.Respuesta del desarrollador
publicado el hace 5 añosThank you SO much for sharing your feedback with us! We'll make sure to pass this along to our dev team. We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. If you have any specific issues feel free to get in touch with our social media team on Twitter: @AskCapitalOne or on our official Facebook page. Thanks again! - Se valoró con 1 de 5por Chainsaw, hace 5 años
- Se valoró con 1 de 5por Usuario de Firefox 16633201, hace 5 añosworked for a year, but Firefox 85 (and MS Edge) have killed it. Unable to login anymore....
Respuesta del desarrollador
publicado el hace 5 añosThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Se valoró con 1 de 5por Usuario de Firefox 6676688, hace 5 añosAs others have commented, used to work but now unable to authenticate to app. This is with Firefox 85.0. It gets stuck in the authentication step. I deleted all my cookies and cache for *capitalone*. Hopefully gets fixed because it was a very useful feature.
Respuesta del desarrollador
publicado el hace 5 añosThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Se valoró con 1 de 5por ERD, hace 5 años
- Se valoró con 1 de 5por Usuario de Firefox 16630683, hace 5 añosIt doesn't work at all. It looks like it is logging in and then it disappears. And the one time I did get it to assign a number, it got rejected by the site I was using. It's a total crock and waste of time and effort.
Respuesta del desarrollador
publicado el hace 5 añosThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Se valoró con 1 de 5por Duane, hace 5 añosIt just doesn't seem to work at all with Firefox. The extension prompts you to login and pops-up a separate window to enter your credentials, but after entering them it takes you right back to login again. You can run this circle as many time as you like.
Respuesta del desarrollador
publicado el hace 5 añosThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Se valoró con 1 de 5por Usuario de Firefox 15565143, hace 5 años
- Se valoró con 1 de 5por Usuario de Firefox 15394438, hace 5 añosThis app do not work with Firefox, Chrome or anything. Stop sending emails. DOES NOT WORK
Respuesta del desarrollador
publicado el hace 5 añosThanks for taking the time to share your experience with us! We're sorry to hear that it was anything less than best. When you have a moment, would you be able to shoot us a tweet or a Facebook message? We're available at @AskCapitalOne, and our private messages are also open on our official Facebook page. We'd really like to look into this for you! - Se valoró con 1 de 5por D Davidson, hace 5 años
- Se valoró con 1 de 5por Mike, hace 5 añosEvery time I try to use it, it basically goes away and doesn't allow itself to be used on the page where I thought I'd use it.
- Se valoró con 1 de 5por Bob, hace 5 añosApp used to work great and I used it all the time. Nowadays this is worthless . For MONTHS have had the same issue everyone else seems to be experiencing. Get in a login loop, entirely unable to actually access or create new card numbers. Team is always "working on it" but never seem to actually accomplish anything.
Tried running the Chrome version of the extension, and get the same behavior there. This is clearly broken, and has gone unfixed for MONTHS. Just complete and utter trash.
Take some pride in your work and fix this.Respuesta del desarrollador
publicado el hace 5 añosHey Bob, thanks for taking the time to share your experience with us! We're sorry to hear that it was anything less than best. When you have a moment, would you be able to shoot us a tweet or a Facebook message? We're available at @AskCapitalOne, and our private messages are also open on our official Facebook page. We'd really like to look into this for you! - Se valoró con 1 de 5por Null, hace 5 añosThis extension does not work on sites with CAPTCHA. Had to remove from my browser to use any credit card at my grocery store.
- Se valoró con 1 de 5por JerryLerman, hace 5 añosStopped working in Firefox. It no longer lets me log in. There's no error. It just goes back and tells me I need to log in using the browser.
Respuesta del desarrollador
publicado el hace 5 añosWe're sorry to hear this is happening, and we'd like to learn more. We're available on Twitter at @AskCapitalOne, and you can also message us on our official Facebook page if that's easier for you! Our Tech team is also a phone call away at 866-750-0873 if you'd prefer to call in. Thanks for giving us a heads up! - Se valoró con 1 de 5por Usuario de Firefox 14990981, hace 5 añosDoesn't sign in anymore. No other way to make virtual card numbers. This app is a pile of garbage.
Respuesta del desarrollador
publicado el hace 5 añosSorry to hear that Eno isn't working for you! We'd like to hear more about your issue. We're available on Twitter at @AskCapitalOne, and on our official Facebook page, so feel free to send us a message! Our tech team is also available by phone at 866-750-0873. - Se valoró con 1 de 5por valrus, hace 5 añosNice while it worked, but then login stopped working - I'd log in using the popup window and it would have no effect so I could never get a number. Needs more QA, apparently.
Respuesta del desarrollador
publicado el hace 5 añosSorry to hear that you're having trouble using the extension! If you've already tried clearing your cookies/cache before attempting to generate/use a virtual number at checkout, please give us a call at 866-750-0873 so a rep can go through some troubleshooting steps with you. Thanks for giving us the heads up about this! - Se valoró con 1 de 5por Usuario de Firefox 15348442, hace 5 añosI used it 1 time and worked fine. Now, not able to use it a second time for a different account/store.
"KEEP YOUR CREDIT CARD NUMBER TO YOURSELF
Eno appears at checkout and provides a unique virtual card number only for that site, allowing you to shop online without exposing your actual credit card number." Did/does not appear.Respuesta del desarrollador
publicado el hace 5 añosHey there! If you've already tried clearing your cookies/cache before attempting to generate/use a virtual number at checkout, please give us a call at 866-750-0873 so a rep can go through some troubleshooting steps with you. Thanks for giving us the heads up about this! - Se valoró con 1 de 5por Usuario de Firefox 16516237, hace 5 añosIt seems there is no way to use a virtual card number unless you are using a browser with the add-in AND you are shopping where the merchant has a window open to insert a virtual card number. Citi Cards lets you generate virtual cards and you can use that number anywhere.
- Se valoró con 1 de 5por Usuario de Firefox 16490273, hace 5 añosPiece of crap - couldn't send an SMS text message to my phone telling me I didn't own the number!!! I've had the same number since the very beginning of cell service!!!
Respuesta del desarrollador
publicado el hace 5 añosWe've received everyone's feedback on how frustrating it is to not be able to use this awesome product. We're working on a solution that will both continue to protect your accounts while at the same time allowing you to verify your identity that doesn't rely on a phone number. No immediate timeline is available. In the meantime, you may continue to try registering periodically. - Se valoró con 1 de 5por Usuario de Firefox 15605923, hace 5 añosI used to use this but now when I try to use it I can't. It has become so hard to use it that I just quit using it
Respuesta del desarrollador
publicado el hace 5 añosWe're sorry to hear that! If you'd like to share more with us about what's going on, we're available on Twitter at @AskCapitalOne, or you can always send us a message on our official Facebook page. Our Tech team is also available over the phone at 866-750-0873. Thanks! - Se valoró con 1 de 5por Dan Bennett, hace 5 añosThis is a frustrating piece of badly written software. I doubt that whoever approved it had ever used any of the apps that do this well. I have fought this thing for a year or more as it insisted on using only one of my 2 enrolled cards and never allowed an option to switch between them. I found out today after a 30 minute call that once a card is used at a business, only that card can be used there in the future. I went through 3 uninstall/installs, and even thought the setup said I'd be able to use either card, that was not true. This thing just does what it wants and has no way for a user to control it to their liking. Citi nailed the virtual card years ago, and Cap 1 should be embarrassed.
- Se valoró con 1 de 5por Usuario de Firefox 16474603, hace 5 añosCan't get it to work. Says to sign in with the window it opens, I do that, it signs in fine in the opened window, but the plugin window just spins forever. I've turned off every security setting I can think of. Tried Eno on Brave and it worked perfectly fine, no issues.
- Se valoró con 1 de 5por Usuario de Firefox 16260397, hace 5 añosUsed to work perfectly, the last time I tried to use it Enos would not generate a security code. Great idea if it would reliably work.
- Se valoró con 1 de 5por HWC, hace 5 añosIt used to work fine, but now it's terrible, it makes you sign on over and over again and it takes you nowhere. I would give it a zero stars if I could. ( I also don't know why this post is dated a year ago, when I'm writing it today and is February 6th. 2022)